Join the team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative and experience the thrill of delivering exceptional service from a beautiful location in Greece!

This role offers you the unique opportunity to work remotely while assisting our valued Dutch-speaking clients. You will be equipped with the tools and training you need to succeed in a supportive and dynamic environment.

What You’ll Do:

• Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
• Address inquiries promptly and ensure customer satisfaction with every interaction.
• Collaborate with the team to enhance service processes and promote a positive customer experience.
• Engage in continuous learning and development to stay updated on product knowledge and systems.
• Enjoy the flexibility of a remote work environment while forming strong connections with colleagues.

Requirements

Who We’re Looking For:

• Fluency in Dutch (both written and spoken).
• Exceptional communication and customer service skills.
• Ability to work effectively in a remote team setting.
• Strong problem-solving skills and a proactive approach.
• A willingness to embrace a remote lifestyle in Greece while delivering top-notch customer service.

Benefits

Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives to join a prestigious premium coffee brand in Greece. This role is perfect for individuals who are passionate about coffee and committed to delivering outstanding customer support. As part of our team, you will engage with customers in Dutch, helping them navigate their inquiries and ensuring a delightful experience with our premium products.

Key Responsibilities

• Respond to customer inquiries regarding our premium coffee products, orders, and services via phone, email, and live chat in Dutch.
• Provide information about product features, brewing methods, and recommendations based on customer preferences.
• Assist customers with order management, including processing returns and exchanges.
• Resolve customer complaints promptly and effectively, ensuring satisfaction.
• Document customer interactions accurately in our CRM system for reference and follow-up.
• Collaborate with sales and marketing teams to enhance customer engagement and promote new products.
• Stay informed about coffee trends and industry developments to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Representative in a leading Financial Institution, located in the scenic setting of Greece. This role is perfect for individuals with strong Dutch language skills who are passionate about delivering exceptional customer service within the financial sector. You'll have the opportunity to engage with customers, helping them with their inquiries and ensuring their needs are met.

Key Responsibilities

• Provide excellent customer service to Dutch-speaking clients via phone, email, and online chat.
• Assist customers with queries regarding financial products, services, and account-related questions.
• Resolve issues and complaints promptly while maintaining a high standard of service.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Stay updated on financial regulations and product information to provide informed customer support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients.

Responsibilities

• Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services.
• Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience.
• Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records and track feedback.
• Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience.
• Stay informed about product updates and promotions to provide knowledgeable assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a Customer Support position requiring proficiency in Slovak, with the opportunity to work in Bulgaria. This role comes with a fully paid relocation package, enabling you to experience life in a beautiful country while providing exceptional support to our valued Slovak-speaking clients. Join our dedicated team and make a difference in customer experiences!

Key Responsibilities

• Provide high-quality customer support to Slovak-speaking clients through phone, email, and chat.
• Address inquiries regarding products, services, and company policies promptly and professionally.
• Resolve customer complaints and technical issues effectively to ensure a positive experience.
• Document all customer interactions in our CRM system for ongoing service improvements.
• Work closely with internal teams to devise effective solutions to customer challenges.
• Stay updated on product offerings and industry trends to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Customer Support Representative fluent in Czech, with a fully paid relocation package to beautiful Bulgaria. This is an excellent opportunity for individuals eager to advance their customer service careers while enjoying the rich culture and history that Bulgaria has to offer.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
• Address inquiries and offer solutions related to products, services, and company policies.
• Effectively handle customer complaints and resolve issues to maintain high satisfaction levels.
• Document all interactions and feedback in our CRM for ongoing improvement and training.
• Work closely with different teams to ensure seamless customer experiences.
• Stay updated on product knowledge and customer service best practices to enhance support quality.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Customer Service Representatives who speak Irish to work in beautiful Bulgaria. This role comes with a fully paid relocation package, making it easier than ever to embark on a new adventure while providing exceptional service. The ideal candidate will be passionate about customer support and ready to thrive in a multicultural environment.

Key Responsibilities

• Manage customer inquiries in Irish via phone, email, and chat, providing top-notch service and support.
• Assist customers with product information, troubleshooting, and service-related inquiries.
• Resolve customer complaints in a timely and professional manner, ensuring satisfaction.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product updates and industry trends to provide accurate assistance.

Requirements

Mercier Consultancy MD is offering an exciting opportunity for a Dutch Speaking Sales Representative, with relocation to Sofia, Bulgaria. This role is designed for ambitious individuals who are fluent in Dutch and are eager to explore a new career in a vibrant international city. As a key member of our sales team, you will engage with clients to promote innovative products and services, effectively driving sales and contributing to business growth.

Key Responsibilities

• Proactively identify and engage potential clients through various sales channels including phone calls, emails, and in-person meetings.
• Deliver engaging presentations that clearly convey the benefits of our client's offerings.
• Achieve and exceed individual sales targets and contribute to the overall success of the sales team.
• Monitor market trends and competitor activity to refine sales techniques.
• Collaborate with other departments, such as marketing and customer support, to enhance customer experience.
• Participate in training programs to advance your skills and product knowledge.

Requirements

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking a Remote Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Mercier Consultancy MD is thrilled to invite applications for the position of Icelandic Speaking Solutions Consultant in Sofia, Bulgaria. This role comes with fully paid relocation support for the right candidate! As a key member of our team, you will work closely with our clients to understand their unique challenges and provide tailored solutions that drive success. If you are passionate about technology and customer engagement, this is the perfect opportunity for you!

Key Responsibilities

• Conduct client consultations to gather insights into their needs and business goals.
• Design and deliver customized solutions that effectively address the challenges faced by clients.
• Provide expert advice and recommendations, acting as a trusted partner to clients.
• Collaborate with internal stakeholders to ensure the seamless implementation of solutions.
• Facilitate training and workshops for clients to maximize their understanding and use of our products.
• Stay informed about industry trends and emerging technologies to offer relevant insights during consultations.

Requirements