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(fluent French & English) Technical Support Consultant (remotely)

posted by: spj_bot

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

  • Provide technical support via phone, email, and chat in a professional and efficient manner;
  • Troubleshoot technical issues and provide step-by-step guidance to customers;
  • Collaborate with other departments to resolve customer issues;
  • Escalate complex issues to the appropriate team for resolution;
  • Document customer interactions and inquiries in D365;
  • Continuously improve customer support processes and procedures;
  • Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

🇳🇴 Norwegian-Speaking Fashion & Customer Experience - Greece

posted by: spj_bot

Elsker du netthandel, god kundeservice og tanken på å bytte nordisk vær med gresk sol? ☀️

Vi ser etter norsktalende Customer Experience Agents til et spennende internasjonalt e-handelsprosjekt for en av Europas ledende mote- og teknologiplattformer.

Flytt til Athen eller Thessaloniki, bli en del av et internasjonalt team og bygg karrieren din mens du opplever livet i Hellas.

Din rolle

  • Vær kundens første kontaktpunkt via telefon, e-post og chat
  • Hjelp med bestillinger, betalinger, leveranser og reklamasjoner
  • Finn gode løsninger og sørg for at kunden får en førsteklasses opplevelse
  • Følg opp saker og håndter kundehenvendelser på en profesjonell og effektiv måte
  • Del ideer og løsninger med internasjonale kolleger
  • Kort sagt: gjør hver kunde til en fornøyd kunde!

Requirements

Dette ser vi etter

  • Flytende norsk og gode engelskkunnskaper
  • Gode kommunikasjons- og problemløsningsevner
  • En positiv og kundeorientert innstilling
  • Komfortabel med digitale verktøy og ulike systemer
  • Tidligere erfaring fra kundeservice er en fordel

Benefits

Dette venter på deg ✈️

Job Skills

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Norsktalende Customer Experience Agent - Hellas 🇬🇷

posted by: spj_bot

Klar for å bytte ut norsk vær med gresk sol? ☀️

Vi ser etter norsktalende Customer Experience Agents til et internasjonalt prosjekt innen levering og teknologi, som kobler restauranter og kunder over hele Europa.

Hvis du liker å hjelpe mennesker, løse problemer og jobbe i et dynamisk miljø, kan dette være muligheten til å starte en internasjonal karriere og et nytt liv i Hellas.


Din hverdag

Avhengig av hvilket team du blir en del av, vil du:

  • Håndtere innkommende samtaler, chatter og henvendelser fra restaurantpartnere og kunder
  • Hjelpe med bestillinger, refusjoner, leveranser og spørsmål om plattformen
  • Gi profesjonell, vennlig og empatisk kundeservice
  • Følge kvalitetsstandarder og etablerte rutiner
  • Eskalere mer komplekse eller sensitive saker ved behov
  • Bidra med andre oppgaver knyttet til prosjektet når det er nødvendig

Requirements

Er dette deg?

Job Skills

View the job post & apply

(Native French & fluent English) Administration & Operations Specialist (remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Administration & Operations Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

General Manager - Platform

posted by: spj_bot

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own the platform that powers the GoMining ecosystem.

The Platform team builds and operates the shared foundation used by multiple GoMining products — core application infrastructure, authentication, integrations, analytics events, user restrictions, native applications, design systems, reliability, and other shared services.

This role sits at the intersection of technology, product, and business.

You will need to balance long-term platform investments in reliability, architecture, and security with high-priority business requests where a relatively small technical change can directly unlock revenue.

This is not a pure infrastructure or engineering management role. You will own the Platform direction end-to-end — strategy, roadmap, delivery, metrics, team, and its impact on the wider business.

Job Skills

View the job post & apply

General Manager - Custody & Compliance

posted by: spj_bot

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.

This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.

Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.

You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.

Job Skills

View the job post & apply

General Manager - Cards

posted by: spj_bot

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own the Cards business at GoMining.

You will be responsible for the card product end-to-end — from issuing and processing infrastructure to activation, spending, subscription, cashback, KYC, provider relationships, and unit economics.

This is a business ownership role, not just a product role. You will own the strategy, P&L, product roadmap, delivery, key metrics, provider relationships, and engineering team behind the Cards direction.

Your goal is to build a card product customers actively use while creating sustainable economics for the company.

Job Skills

View the job post & apply

(fluent French & English) Technical Support Consultant (remotely)

posted by: spj_bot

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

  • Provide technical support via phone, email, and chat in a professional and efficient manner;
  • Troubleshoot technical issues and provide step-by-step guidance to customers;
  • Collaborate with other departments to resolve customer issues;
  • Escalate complex issues to the appropriate team for resolution;
  • Document customer interactions and inquiries in D365;
  • Continuously improve customer support processes and procedures;
  • Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Job Skills

View the job post & apply
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