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(fluent French & English) Technical Support Consultant (remotely)

posted by: spj_bot

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

  • Provide technical support via phone, email, and chat in a professional and efficient manner;
  • Troubleshoot technical issues and provide step-by-step guidance to customers;
  • Collaborate with other departments to resolve customer issues;
  • Escalate complex issues to the appropriate team for resolution;
  • Document customer interactions and inquiries in D365;
  • Continuously improve customer support processes and procedures;
  • Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent French & English) Technical Support Consultant (remotely)

posted by: spj_bot

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

  • Provide technical support via phone, email, and chat in a professional and efficient manner;
  • Troubleshoot technical issues and provide step-by-step guidance to customers;
  • Collaborate with other departments to resolve customer issues;
  • Escalate complex issues to the appropriate team for resolution;
  • Document customer interactions and inquiries in D365;
  • Continuously improve customer support processes and procedures;
  • Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Service Designer Team Lead 3 Months onsite in Abu Dhabi - Octopus by RTG

posted by: spj_bot

We are looking for an experienced Service Designer – Team Lead to lead the design and transformation of customer experiences across physical, digital, and assisted-service channels.

The successful candidate will own service experience design standards, lead the redesign of key customer-facing services, facilitate structured co-design workshops, and establish a persona-led journey design approach. The role will also involve building and leading a small Service Design team and working closely with Operations, IT, Human Capital, Quality & Training, and Customer Service functions.

Job Skills

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Mid-Level API Developer - Onsite - KSA - 4 months - Octopus by RTG

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

About the Role

We are looking for an API Developer (Integration Engineer) to design, build, and maintain the integration layer connecting a digital Residents and Tenants Portal with various third-party and enterprise systems.

You will be responsible for developing secure and reliable APIs and middleware that enable key platform capabilities including authentication, e-signature, payments, access control, CRM integrations, and notifications.

Job Skills

api management auth0 testing tools swagger communication architecture diagrams experience design nice integrating collaborate reliable best practices real estate webhooks translating error rates product teams authorization message broker enterprise integration mulesoft e integrate user story coordinate security system session integrate data scalable azure api management node js manage integration external data operational problem solve enterprise systems restful apis integration architecture message queues API application state integrations track JWT microsoft dynamics yardi ul access control integration middleware message integration testing design build secure authentication postman bridge authentication protocol json technical solutions api gateway workflows collaboration technical documentation integration platform ad inquiries physical security CRM control system customer experience rate limit validation registration business requirement management troubleshooting backend engineers product event driven data feeds sms openapi SSO digital transformation catalyst middleware multiple systems layer production support java
View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Sales Manager- Base + Uncapped Commission

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Hartford, CT area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Hartford, Connecticut

Key Responsibilities

Job Skills

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Danish Travel & Airline Support. Build Your Career in Athens

posted by: spj_bot

Relocation package included - International airline - Travel industry experience

What if moving to Greece could give you more than sunshine, beaches and a new address?

This opportunity in Athens combines life abroad with the chance to build practical experience in the international travel and aviation industry, experience that can continue to be valuable long after your first year in Greece.

Next Job Abroad is recruiting Danish speakers for a customer support team representing Singapore Airlines, one of the world's most recognised international airline brands.

You'll receive relocation support to Athens, full training and the opportunity to develop experience with airline reservations, booking processes and travel technology used across the industry.

So yes, you get Greece. But you also get something useful to put on your CV.


Why Athens?

Moving to Athens means swapping the familiar for a city where work, travel and everyday life look slightly different.

Think sunny afternoons, outdoor cafés, beaches within reach of the city and Greek islands suddenly becoming realistic weekend destinations rather than something you save for once a year.

Athens also has a large international community, with people from across Europe moving here for work and starting their own experience abroad.

You'll find:

Job Skills

View the job post & apply

(Native French & fluent English) Administration & Operations Specialist

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Administration & Operations Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Job Skills

View the job post & apply

(fluent French & English) Technical Support Consultant (remotely)

posted by: spj_bot

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

  • Provide technical support via phone, email, and chat in a professional and efficient manner;
  • Troubleshoot technical issues and provide step-by-step guidance to customers;
  • Collaborate with other departments to resolve customer issues;
  • Escalate complex issues to the appropriate team for resolution;
  • Document customer interactions and inquiries in D365;
  • Continuously improve customer support processes and procedures;
  • Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Job Skills

View the job post & apply
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