Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

HSO is looking for a skilled D365 Finance Senior Support Consultant to join our growing team. As a pivotal member of HSO, you will leverage your extensive knowledge of Dynamics 365 Finance to provide unparalleled support and guidance to our clients. You will play a crucial role in ensuring high service quality for our customers, while also mentoring junior consultants and contributing to continuous improvement initiatives.

Key Responsibilities:

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. 

 About the role:  

Working across our three terminals in, Auckland CBD, Half Moon Bay and Waiheke, this role will appeal to someone who has a passion for training, coupled with a strong background in administration. The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team, ensuring all team members are fully equipped to provide outstanding service.

A key part of this role is ensuring our Customer Care Team are at their best. Supporting them to unlock what true customer experience is and doing it in the safest way possible. With summer roles needed in peak season we need someone who can get the team up and running fast and to help renew energy for our seasoned team. You will need to be a whizz when it comes to quality assurance, service standards and in general unlocking the best of everyone, including the leaders of the different terminals.

Additionally, the role involves the accurate and timely implementation and scheduling of timetables, along with managing uniform distribution, and supporting the sponsorship program.

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from Latin America, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from Europe, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from APAC, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Customer Success (Channel & Enterprise) in United States.

As a Customer Success Manager (CSM) for Channel and Enterprise, you will lead a team dedicated to supporting the most strategic customer accounts. This hands-on leadership role requires you to not only manage and mentor your team but also actively drive customer success by creating scalable processes, collaborating cross-functionally, and ensuring that customer needs are met efficiently. You'll focus on building relationships with both customers and channel partners to ensure the highest level of customer satisfaction and continued growth.

Accountabilities: