CRM

Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are enthusiastic about technology and have a passion for assisting customers with their telecommunications needs. As a representative, you will provide essential support in Polish, ensuring that customers receive timely and effective solutions to their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, rates, and troubleshooting via phone, email, and chat in Polish.
  • Provide guidance on service activation, account management, and device usage.
  • Resolve customer complaints and technical issues while ensuring a high level of satisfaction.
  • Accurately document customer interactions in the CRM system for reference and follow-up.
  • Stay informed about current telecommunications products, services, and promotions.
  • Work collaboratively with internal teams to enhance service delivery and customer experience.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the vibrant Social Media industry. This role is perfect for individuals who are not only passionate about social media but also dedicated to providing top-notch customer support. You will engage with users, assist them with their inquiries, and ensure they have a seamless experience while navigating our platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and troubleshooting via phone, email, and chat in Polish.
  • Provide users with clear information on platform policies, privacy concerns, and best practices.
  • Assist in resolving account issues and facilitate the recovery of locked or compromised accounts.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with technical teams to escalate and resolve complex issues effectively.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about providing exceptional customer experiences and are fluent in Polish. As a customer service representative, you will be the first point of contact for customers seeking assistance and will play a vital role in ensuring their satisfaction with our products and services.


Key Responsibilities

  • Handle customer inquiries related to retail products, order statuses, and store policies via phone, email, and live chat in Polish.
  • Provide guidance on product features, recommendations, and usage.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all customer interactions accurately in the CRM system for follow-up purposes.
  • Collaborate with team members to share customer feedback and improve service delivery.
  • Stay updated on retail promotions, new products, and inventory levels to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
  • Educate customers on the benefits of renewable energy solutions and assist with service applications.
  • Help troubleshoot issues and provide solutions in a timely manner.
  • Document customer interactions accurately and maintain comprehensive records.
  • Collaborate with internal teams to address customer needs and improve service offerings.
  • Stay updated on industry trends and developments to offer informed assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives within the Real Estate industry. This role is perfect for individuals who are enthusiastic about helping clients navigate their real estate needs and providing exceptional service in Polish. You will engage with customers to assist them in understanding property options, rental agreements, and buying processes while ensuring a smooth and pleasant experience.


Key Responsibilities

  • Manage customer inquiries related to real estate services, property listings, and leasing agreements via phone, email, and chat in Polish.
  • Provide detailed information about available properties, neighborhoods, and market trends.
  • Assist clients with the scheduling of viewings, application processes, and documentation requirements.
  • Resolve customer issues and concerns effectively, ensuring satisfaction throughout the customer journey.
  • Document all customer interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with real estate agents and other departments to enhance client services.
  • Stay updated on real estate regulations and market developments to provide accurate advice.

Requirements

Job Skills

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Polish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding position for Polish Speaking Customer Service Representatives within the pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing exceptional support to clients and healthcare providers. You will be responsible for addressing inquiries related to pharmaceutical products and services, ensuring accurate and timely information is communicated effectively in Polish.


Key Responsibilities

  • Handle incoming customer inquiries regarding pharmaceutical products, prescription processes, and healthcare services via phone, email, and chat in Polish.
  • Provide clear and accurate information to clients, ensuring they understand product usage, dosage, and safety guidelines.
  • Assist customers in navigating insurance claims and reimbursement questions related to pharmaceuticals.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with healthcare professionals and internal teams to resolve issues and improve service delivery.
  • Stay informed about industry regulations, product updates, and best practices to convey relevant information to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are enthusiastic about media content and are dedicated to providing exceptional support to our clients. As a representative, you will assist customers in navigating our services while communicating effectively in Polish, ensuring they have an enjoyable experience.


Key Responsibilities

  • Handle customer inquiries related to media and entertainment services, content subscriptions, and account management via phone, email, and chat in Polish.
  • Provide guidance on service features, help troubleshoot technical issues, and address customer concerns.
  • Assist customers with setting up accounts, managing subscriptions, and resolving billing inquiries.
  • Document customer interactions accurately and follow through on outstanding issues.
  • Collaborate with various teams to enhance the quality of service provided to customers.
  • Stay updated on the latest media trends and platform developments to inform and engage customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce the opening for a Polish Speaking Customer Service Representative in the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer service while navigating the complexities of a fast-paced manufacturing environment. In this position, you will communicate with clients and stakeholders in Polish, ensuring they receive the necessary support and information regarding our products and services.


Key Responsibilities

  • Handle customer inquiries related to manufacturing products, order status, and service-related questions through phone, email, and chat in Polish.
  • Provide accurate information about product specifications, pricing, and availability.
  • Assist customers with order placement, modifications, and cancellations effectively.
  • Document customer interactions and maintain comprehensive records in our CRM system.
  • Collaborate with production and shipping teams to resolve customer issues promptly.
  • Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is an excellent opportunity for individuals who have a passion for logistics and a desire to provide outstanding support to customers navigating their supply chain needs. You will be instrumental in assisting Polish-speaking clients with their inquiries while ensuring a seamless customer experience.


Key Responsibilities

  • Handle customer inquiries related to logistics services, shipping details, and supply chain processes via phone, email, and chat in Polish.
  • Provide accurate information about shipping rates, delivery timelines, and customs regulations.
  • Assist customers with troubleshooting logistical issues and coordinate effective solutions.
  • Maintain detailed records of customer interactions in our CRM system.
  • Work alongside internal teams to ensure timely and effective communication and service delivery.
  • Stay updated on industry developments and best practices to best assist our clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Polish Speaking Customer Service Representatives in the insurance industry. This role offers a fantastic opportunity for individuals who are enthusiastic about providing assistance and support to clients seeking insurance solutions. As a customer service representative, you will utilize your fluency in Polish to effectively communicate with clients, addressing their inquiries and helping them navigate their insurance needs.


Key Responsibilities

  • Manage customer inquiries related to insurance products, policies, and claims through phone, email, and chat in Polish.
  • Provide clear and accurate information about coverage options and insurance procedures.
  • Assist clients with policy modifications, renewals, and claims submissions.
  • Resolve customer issues and complaints with professionalism and empathy.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with underwriting and claims teams to facilitate a smooth customer experience.
  • Stay updated on insurance regulations and company products to provide the best service.

Requirements

Job Skills

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