Job Title: Head of Sales – Banking, Financial Services & Insurance (BFSI), Africa

Location: Johannesburg, South Africa

Function: Sales & Business Development

Reports To: Regional Managing Director – Africa / Global Head of Sales

Employment Type: Full-Time | Exempt | Executive

Company Overview

InfyStrat is a global information technology and strategic consulting firm delivering innovative digital transformation solutions across industries. With deep expertise in cloud, data & analytics, cybersecurity, core modernization, and AI-driven platforms, InfyStrat partners with enterprises and financial institutions to accelerate growth, enhance customer experience, and drive competitive advantage.

Role Summary

The Head of Sales – BFSI for Africa will own the development and execution of the sales strategy for the BFSI sector across the African region. This executive leader will drive revenue growth, build strategic customer relationships, and lead a high-performing sales team focused on large enterprise accounts, digital transformation initiatives, and new logo acquisition. The role demands strong industry knowledge, an established network within African banking and insurance sectors, consultative selling acumen, and a track record of closing complex, multi-year deals.

We are currently hiring on behalf of my client, Senior Business Development Manager within a financial media business, with a focus on generating new business, managing client accounts, and supporting sales targets related to media products and services. This role will be responsible for identifying potential clients, presenting suitable offerings and maintaining strong relationships to ensure repeat business. The role requires a proactive and results driven approach, along with a solid understanding of media sales and strong communication skills.

Key Responsibilities

We are looking for a Partnerships Operations Manager to act as the operational lead of GoMining’s referral and partnerships program.

This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.

We are looking for an Account Manager to support and grow GoMining’s referral and partner ecosystem.

This role focuses on working with active referrers, ambassadors, and partners: helping them understand all GoMining products, answering questions, resolving issues, and supporting them in achieving better results. You will act as the main point of contact between partners, product, and internal teams.

Responsibilities

• Act as the primary point of contact for referral partners, ambassadors, and active referrers.
• Explain GoMining products, features, mechanics, and updates to partners in a clear and structured way.
• Support partners in their daily work: answer questions, resolve issues, and help them use the platform effectively.
• Collect partner requests, issues, and feedback; create tasks, tickets, and bug reports for product and tech teams.
• Track partner activity, performance, and communication in CRM (Monday CRM).
• Help partners reach better results by suggesting promotion approaches, product use cases, and referral mechanics.
• Proactively identify problems, opportunities, and growth hypotheses based on partner feedback and behavior.
• Collaborate closely with Affiliate Managers, Referral Managers, Support, Product, and Marketing teams.
  

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
• Provide information on account management, investment options, and financial planning services.
• Assist clients with billing inquiries, transaction issues, and service modifications.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Work closely with other financial representatives and departments to deliver seamless customer support.
• Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Tobacco Company in Greece. This role is perfect for individuals who are passionate about customer engagement and are looking to work in a dynamic industry. As a customer service representative, you will assist clients in Portuguese, addressing inquiries and providing support related to tobacco products and services.

Key Responsibilities

• Handle customer inquiries regarding tobacco products, brand information, and services via phone, email, and live chat in Portuguese.
• Provide detailed information about product offerings, promotions, and health regulations.
• Assist customers with order placements, modifications, and inquiries regarding shipments and returns.
• Resolve customer issues and complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to enhance customer experience and ensure compliance with company policies.
• Stay informed about tobacco industry trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives in the Travel & Hospitality sector, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about travel and hospitality, and who enjoy helping customers create memorable experiences. As a member of our team, you will assist clients by addressing their inquiries and providing exceptional service in German.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in German.
• Provide information on travel destinations, itineraries, and hospitality offerings.
• Assist customers with booking processes, changes, and cancellations professionally.
• Resolve any issues or complaints with a focus on delivering high-quality customer satisfaction.
• Document all interactions and maintain accurate records in the CRM system for follow-up purposes.
• Collaborate with teams across the organization to ensure seamless service delivery.
• Stay current with travel trends and destination highlights to provide accurate recommendations and advice.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for Booking.com, based in the picturesque settings of Greece. This role combines the vibrant hospitality industry with a unique chance to work in a beautiful location. As a customer service representative, you will assist customers in German, helping them with their travel bookings, inquiries, and issues, while delivering exceptional service.

Key Responsibilities

• Respond to customer inquiries related to travel bookings, accommodations, and services via phone, email, and live chat in German.
• Assist customers with booking modifications, cancellations, and provide information about available services.
• Resolve any issues or complaints related to bookings in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and improvement purposes.
• Work closely with other teams to ensure smooth operational processes and excellent service delivery.
• Stay updated on promotions, travel trends, and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech-speaking professionals in Greece! We are offering a fully paid relocation package to help you start your exciting new journey with us. Ideal candidates will be engaging and customer-focused individuals ready to make a difference in their roles while working in a vibrant and culturally rich environment.

Key Responsibilities

• Provide exceptional customer support for Czech-speaking clients across various communication channels including phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Document all customer interactions and feedback accurately in our CRM system.
• Resolve customer issues and complaints with a solution-oriented approach to ensure satisfaction.
• Collaborate with team members and other departments to improve the overall service delivery and customer experience.
• Stay updated on product knowledge, service offerings, and business processes to provide informed support.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Assistant Manager
• Salary: $23.00 - $27.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday; 12pm – 5pm (Part Time – 25 hours per week)
• Explore Ridgewood Estates: https://ridgewoodestatesipgliving.com/
   

Job Description Summary