Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Dutch Speaking Customer Service Representatives within the construction industry. If you are an enthusiastic and detail-oriented individual with a passion for customer service, we invite you to join our team. In this role, you will be instrumental in supporting clients and contractors by providing guidance and information in Dutch, ensuring every interaction reflects our commitment to quality and customer satisfaction.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project updates, and related questions via phone, email, and chat in Dutch.
• Provide accurate information about products, services, and project timelines.
• Assist clients in understanding contracts and service agreements.
• Resolve customer issues and complaints with professionalism and efficiency.
• Document interactions and maintain accurate records in the system.
• Collaborate with project managers and teams to ensure smooth communication and service delivery.
• Stay informed about industry trends and updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This is a unique opportunity to become part of a forward-thinking team dedicated to enhancing the customer experience within the dynamic field of biotechnology. In this role, you will provide critical support to clients and partners engaging with our biotechnology products and services, using your fluency in Dutch to ensure clear and effective communication.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services via phone, email, and chat in Dutch.
• Educate clients on product features, usage, and compliance with regulations.
• Assist in troubleshooting issues and coordinating with technical teams for solutions.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Work collaboratively with sales and product teams to improve customer experience.
• Participate in training sessions to enhance knowledge of biotechnology advancements.

Requirements

Mercier Consultancy Medical is seeking enthusiastic individuals for the role of Dutch Speaking Customer Service Representatives in the vibrant city of Athens! Join our team and become part of an exciting environment within the aviation industry. As a Customer Service Representative, your primary responsibility will be to assist customers with their inquiries, providing exemplary service and support in Dutch. You'll play a crucial role in enhancing customer satisfaction and ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide accurate information regarding flight schedules, bookings, and general travel queries.
• Assist customers with changes to their reservations and ticketing.
• Handle customer complaints and resolve issues in a professional manner.
• Ensure all customer interactions are documented accurately in the system.
• Work collaboratively with team members to enhance service delivery.
• Participate in training sessions to stay updated on products and services.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce QA Engineer for one of our partners

Job Overview:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce Marketing Cloud Developer for one of our partners

Job Overview:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce Developer for one of our partners

Job Overview

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce Business Consultant for one of our clients

Job Overview:

d2m Services is seeking a specialist to support offshore marine operations within the global marine department of a prominent O&G company.

Objectives and deliverables

You will offer technical support in the realm of marine assurance for a variety of vessel types engaged in the company’s offshore undertakings, which include:

• Logistics vessels, drilling rigs, diving support vessels, floatels, and construction vessels.

Key responsibilities will encompass:

• Conducting quality control of OVID inspection reports commissioned by the company, ensuring adherence to OCIMF quality standards.
• Assessing close-out proposals submitted by vessel technical operators in OVID reports and compiling recommendations for vetting decisions.
• Offering ad-hoc marine consultancy, including technical analyses for vessel selection.

Requirements