Mercier Consultancy MD is seeking a talented Solutions Consultant who is fluent in both Czech and English. This critical role will involve working directly with our clients to understand their needs and provide them with effective solutions that elevate their business operations. We are looking for a passionate individual who thrives in a dynamic environment and is eager to contribute to our clients' success.

Key Responsibilities

• Identify client requirements through engaging discussions to understand their specific business challenges.
• Design and propose tailored solutions that optimally address client needs.
• Deliver insightful consultations and recommendations to improve client processes and outcomes.
• Coordinate with internal teams to ensure timely and successful implementation of solutions.
• Facilitate training and support to ensure clients effectively utilize our products and services.
• Stay updated with industry trends and continuously enhance your expertise to provide high-quality service.

Requirements

Mercier Consultancy MD is seeking a skilled Digital Trust and Safety Specialist fluent in both Czech and English. In this vital role, you will be responsible for ensuring the safety and integrity of our online platforms. You will help protect users from malpractices and maintain a trustworthy environment by monitoring content, handling incidents, and implementing safety measures.

Key Responsibilities

• Monitor user interactions and content on our platforms to identify and address potential violations of community standards.
• Conduct thorough investigations into reported issues, analyzing evidence and determining appropriate actions.
• Collaborate with cross-functional teams to develop policies and practices that enhance digital trust and safety.
• Prepare and present detailed reports on safety incidents and insights to leadership teams for strategic decision-making.
• Stay updated on digital safety trends, threats, and best practices to proactively enhance security measures.
• Engage with users to inform them about safety protocols and promote community awareness regarding digital safety.

Requirements

METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market & My market Local, with over 280 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide.

We are looking for a Junior Omnichannel Marketing Specialist

As a Junior Omnichannel Marketing Specialist, you will play a key role in designing, planning, and executing B2B and B2C online activations and communication campaigns aimed at converting shoppers into loyal buyers through our e-shop. You will collaborate closely with cross-functional teams and external partners to ensure timely and impactful campaign delivery, aligned with our on-air schedule.

What you will focus on

Overview

Union Maritime is committed to providing safe, efficient shipping solutions while adhering to the highest standards of regulatory compliance. As part of our dedication to operational excellence, we are seeking a Compliance Manager who will oversee and manage compliance across our maritime operations. This role is integral in ensuring that all activities align with local, national, and international regulations while maintaining our commitment to sustainability and safety.

Role Summary

The Compliance Manager will coordinate compliance activities, develop policies and procedures, and ensure that our operations remain within regulatory frameworks. This position will collaborate with various teams across the organization to promote an ethical work environment and mitigate compliance risks.

Requirements

Key Responsibilities

• Policy Development: Develop, implement, and maintain compliance policies and standard operating procedures in line with local, national, and international regulations.

• Regulatory Monitoring: Monitor changes in shipping, environmental, and safety regulations affecting operations and implement necessary updates to compliance programs.

• Training and Awareness: Develop training programs for employees to promote compliance awareness and understanding of relevant regulations.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a Service Coordinator to manage and oversee the day-to-day operations of our digital service portfolio. Acting as a central coordination point, this role ensures smooth service delivery, effective incident and problem management, and continuous improvement of operational processes. The Service Coordinator will also monitor service contracts and SLAs to maintain compliance and performance standards.

Responsibilities:

d2m Services is looking for an experienced Handover & Completion Manager to support one of its major energy EPC projects. The position involves both Home Office preparation and Site execution phases, ensuring the smooth delivery and handover of industrial facilities to the end client.

You will be responsible for planning, coordinating, and executing all activities related to system completion, commissioning support, documentation, and final handover to the Owner, in close collaboration with the Construction and Commissioning teams.

Seeking a proactive and detail-oriented Assistant Manager of Regulatory Compliance to join our compliance team. This role is crucial for ensuring that our operations adhere to the regulations set forth by the State Bank of Pakistan (SBP) and the Securities and Exchange Commission of Pakistan (SECP). You will work closely with various departments to implement compliance programs, monitor adherence, and keep abreast of regulatory changes affecting our business.

Key Responsibilities:

• Develop and maintain comprehensive compliance policies and procedures in line with SBP and SECP regulations.
• Conduct regular compliance audits to ensure adherence to applicable laws and regulations.
• Coordinate with internal teams to facilitate regulatory reporting and timely submissions to SBP and SECP.
• Monitor changes in the regulatory landscape and assess their impact on company policies and operations.
• Provide training and support to staff on compliance-related matters and promote a culture of compliance within the organization.
• Prepare compliance reports and present findings to the senior management team.
• Assist in managing regulatory examinations and audits conducted by SBP and SECP.

Requirements

Who Should Apply?

The ideal candidate will have:

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and enjoy providing exceptional customer service. As a customer service representative, you will assist clients by addressing their inquiries and ensuring a smooth customer experience in Czech.

Key Responsibilities

• Handle customer inquiries related to logistics and supply chain services through phone, email, and live chat in Czech.
• Provide accurate information regarding shipping options, delivery timelines, and service policies.
• Assist customers with order management, tracking shipments, and resolving issues.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to improve service delivery and respond effectively to customer needs.
• Stay informed about industry trends and updates to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Insurance industry. This role is perfect for individuals who are passionate about helping clients understand their insurance options and providing exceptional service. As a representative, you will assist customers in navigating their insurance inquiries while ensuring clear communication in Czech.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and services via phone, email, and chat in Czech.
• Provide information on policy details, coverage options, and premium rates.
• Assist customers with the claims process and ensure timely resolutions.
• Resolve customer complaints and inquiries with a focus on maintaining customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with other departments to enhance service delivery and customer experience.
• Stay informed about industry trends and updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about finance and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their inquiries related to financial products and services, ensuring a seamless experience in Czech.

Key Responsibilities

• Manage customer inquiries regarding financial services, account management, and transaction details via phone, email, and chat in Czech.
• Guide customers through financial products, account features, and regulatory information.
• Assist customers with account setup, changes, and support with financial transactions.
• Resolve customer complaints and issues in a timely and effective manner to maintain high satisfaction levels.
• Document all customer interactions accurately within the CRM system for compliance and follow-up.
• Collaborate with other departments to enhance service delivery and address customer needs efficiently.
• Stay informed about financial regulations, market trends, and company offerings to provide accurate assistance.

Requirements