Join Our Team!

Are you fluent in Italian and looking for a fantastic opportunity to advance your career? Mercier Consultancy MD is seeking a passionate and dedicated Italian Speaking Customer Representative to join our team.

This role offers the amazing benefit of paid relocation to Greece, allowing you to experience a vibrant culture while contributing to our exceptional customer service.

Your Role:

• Provide top-notch customer support to Italian-speaking clients, ensuring all inquiries are managed with expertise and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist clients effectively.
• Get familiar with our client systems to deliver excellent service.
• Collaborate efficiently with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a customer-first mindset.
• A willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and ready for a new adventure? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, offering you a chance to experience a vibrant culture while helping us provide excellent customer service.

Your Role:

• Deliver outstanding customer support to Italian-speaking clients, ensuring all inquiries are handled with professionalism and care.
• Communicate effectively through various platforms including phone, email, and chat.
• Become well-acquainted with our client systems to provide effective support.
• Collaborate with your team to ensure prompt and thorough resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented approach.
• Willingness to learn new technologies and tools relevant to remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who are enthusiastic about customer service and technology, and who want to assist Danish-speaking customers in maximizing their experience with our products. As a key member of our support team, you will be the first point of contact for customers and play a crucial role in their satisfaction.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking users through phone, email, and chat channels.
• Help customers with inquiries regarding product features, functionalities, and troubleshooting.
• Guide customers through setup processes and resolutions for any product-related issues.
• Document customer interactions thoroughly in our CRM system to ensure accurate records.
• Collaborate with the technical support team for advanced troubleshooting and issue resolution.
• Stay informed about product updates and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present various Croatian Speaking job opportunities in Greece, offering a fully paid relocation package. We are seeking talented individuals who possess excellent communication skills in Croatian and are eager to embark on a new professional journey in a vibrant environment. This is a fantastic chance to advance your career while enjoying the rich culture and beauty of Greece.

Key Responsibilities

• Engage with Croatian-speaking clients through various channels, providing outstanding service and support.
• Handle inquiries, troubleshoot issues, and provide solutions in a timely manner, ensuring high satisfaction.
• Document interactions and feedback accurately for continuous improvement.
• Collaborate with team members to enhance service offerings and address customer needs.
• Stay knowledgeable about products/services and industry trends to deliver relevant information to clients.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to join our dynamic and ambitious Pharmacovigilance and Safety team. Rooted in a long-standing tradition of excellence in pharmacovigilance, our department continues to evolve rapidly, offering a vivid, forward-thinking work environment that embraces innovation and growth Mains Responsibilities :

The position involves performing as Local Contact Person responsible for Pharmacovigilance for Bulgaria and participating in local/global projects within the Pharmacovigilance (PV) and Safety department.

Work in several aspects of pharmacovigilance shall be expected, such as

·       Performs local literature search/review or quality control on results, maintain local journal/conference lists

·       handles case reports, complaints, queries (from collection to reporting to Client/Authorities)

·       Prepares/reviews aggregate reports (e.g. PSURs/PBRERs)

·       Prepares Risk Management Plans

·       Assists in handling/monitoring additional risk minimisation activities

·       Maintenance of the PV System

·       Participate in/conduct trainings

·       Participate in audits/inspections

Mercier Consultancy MD is excited to provide Slovak Speaking Customer Service positions in the beautiful country of Bulgaria, along with a paid relocation package! This unique opportunity allows you to enhance your career while immersing yourself in the wonderful culture and scenery of Bulgaria.

Why Join Us?

At Mercier Consultancy MD, we are committed to creating a positive and engaging work environment. You will be an integral part of our team, driving customer satisfaction and delivering exceptional service.

Key Responsibilities

• Offer exceptional support to Slovak-speaking customers via phone, email, and chat, ensuring professional and friendly communication.
• Assist customers in understanding our products and services, providing clear and accurate information.
• Quickly resolve customer issues and inquiries to maintain high levels of satisfaction.
• Document customer interactions meticulously and follow up to ensure all needs are addressed.
• Collaborate with team members and other departments to improve overall service quality.
• Stay updated on our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for a Slovak Speaking Customer Service Agent to join our team in Sofia. This position comes with a fully paid relocation package, making it ideal for those looking to embrace a new adventure while helping Slovak-speaking customers with their service needs. You will play a crucial role in ensuring customer satisfaction by delivering outstanding support and problem-solving capabilities.

Responsibilities

• Assist Slovak-speaking customers through various communication channels, including phone, email, and chat.
• Provide support regarding inquiries related to products and services while ensuring a positive customer experience.
• Resolve customer complaints and issues effectively, maintaining professionalism throughout.
• Accurately document customer interactions in the CRM system to ensure clear and consistent communication.
• Collaborate with fellow team members and departments to drive efficiency and improve service delivery.
• Stay updated on product knowledge and company policies to provide accurate assistance to customers.

Requirements

Mercier Consultancy MD is delighted to offer fantastic Polish Speaking Customer Service positions in vibrant Bulgaria, complete with a fully paid relocation package! This is a superb opportunity for you to jumpstart your career while immersing yourself in Bulgaria’s rich culture and picturesque landscapes.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees and strive to create an engaging and supportive work atmosphere. Join our enthusiastic team and play a pivotal role in delivering exceptional customer service while advancing your career.

Key Responsibilities

• Provide outstanding customer support to Polish-speaking clients through phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in navigating our products and services, offering clear and accurate guidance.
• Handle customer inquiries and complaints respectfully and efficiently, aiming for quick resolution to maintain high satisfaction levels.
• Accurately document customer interactions and follow up to ensure all customer needs are met.
• Collaborate with team members and other departments to enhance service quality and customer experience.
• Stay informed about our offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is excited to offer a position for a Polish Speaking Content Moderator in Sofia, Bulgaria! This role includes a fully paid relocation package, making it perfect for candidates looking to embrace a new adventure in a vibrant city. As a Content Moderator, you will play a crucial role in reviewing and managing user-generated content to ensure that it meets our community standards, providing a safe and enjoyable online environment for our Polish-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure compliance with community guidelines.
• Accurately classify and assess content based on established moderation policies.
• Identify and report inappropriate content or policy violations to the relevant teams.
• Provide insights on content trends and user interactions to support the development of moderation strategies.
• Collaborate with team members to improve moderation processes and efficiency.
• Stay updated on company policies related to content moderation and user engagement.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Polish Speaking Content Moderator to join our dynamic team in Sofia, Bulgaria! In this role, you will play a key role in maintaining the integrity of our online community by reviewing and moderating user-generated content in Polish. This position offers the chance to work in a vibrant cultural environment, contributing to a safer and more engaging online experience for our users.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community standards.
• Classify and evaluate content based on established moderation policies and guidelines.
• Identify and report instances of inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user engagement to enhance moderation strategies.
• Work collaboratively with team members to improve moderation processes and practices.
• Stay updated on company policies concerning content moderation and community engagement.

Requirements