Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives at a leading Telecom Company in Greece. This role is ideal for individuals who are enthusiastic about telecommunications and committed to providing exceptional customer support. As a representative, you will assist Italian-speaking customers with their inquiries and technical support needs while ensuring a seamless and friendly experience.

Key Responsibilities

• Handle customer inquiries regarding telecom products, services, and account management via phone, email, and live chat in Italian.
• Provide detailed information about plans, pricing, and technical troubleshooting.
• Assist customers with billing inquiries, account changes, and service-related questions.
• Resolve customer complaints and technical issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address and resolve any product or service issues.
• Stay informed about the latest telecom advancements and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for a leading Telecom Company based in Greece. This role is perfect for individuals who are passionate about technology and telecommunications, and who excel in delivering high-quality customer support in German. As a customer service representative, you will assist clients in navigating their telecom inquiries while providing exceptional service.

Key Responsibilities

• Manage customer inquiries regarding telecom products, services, and billing via phone, email, and chat in German.
• Provide clear and accurate information about plans, coverage, and device specifications.
• Assist customers with service setup, troubleshooting, and account management.
• Resolve any issues or complaints efficiently to ensure a positive customer experience.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance customer satisfaction and address service-related questions.
• Stay updated on the latest telecom offerings and promotions to provide relevant information to customers.

Requirements

Join Our Team!

Are you fluent in Finnish and looking for an exciting (remote) opportunity in a vibrant country? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Finnish Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to experience the warmth and culture of this beautiful country while making a significant impact in customer service.

Your Role:

• Provide exceptional support to Finnish-speaking clients, ensuring their inquiries are addressed professionally and promptly.
• Communicate via various channels, including phone, email, and chat.
• Learn and navigate our client systems to provide high-quality service efficiently.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Finnish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Willingness to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this incredible opportunity!

Benefits

Join Our Team!

Are you fluent in Finnish and seeking an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Finnish Speaking Customer Representative who is open to a paid relocation to beautiful Greece!

This position offers the chance to experience a vibrant culture while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Finnish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate through various channels, including phone, email, and chat.
• Get acquainted with our systems to offer efficient and effective service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Finnish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Eager to learn about new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Finnish and seeking a new and exciting (remote) career opportunity? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Finnish Speaking Customer Representative to join our dynamic team.

This position comes with the amazing benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while enhancing your career in customer service.

Your Role:

• Provide exceptional customer support to Finnish-speaking clients, ensuring their inquiries are addressed with care and professionalism.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in Finnish (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willingness to relocate to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting (remote) opportunity? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This role comes with the fantastic benefit of paid relocation to Greece, allowing you to embrace a vibrant new culture while excelling in customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, handling inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to ensure high-quality service delivery.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective communication with clients.
• Strong communication skills with a commitment to customer satisfaction.
• Willing to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity to work (remotely) while experiencing the beauty of Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Danish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, giving you the chance to enjoy a vibrant culture and lifestyle while making a meaningful impact in customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring inquiries are managed with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to ensure high-quality service delivery.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and eager to take on an exciting (remote) role? At Mercier Consultancy MD, we're looking for a dedicated and enthusiastic Danish Speaking Customer Representative to join our team.

This position includes the fantastic benefit of paid relocation to Greece, offering you the chance to embrace a vibrant lifestyle while providing outstanding customer service.

Your Role:

• Deliver exceptional support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance efficiently.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills, focused on customer satisfaction.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willing to relocate to Greece for this exciting opportunity!

Benefits

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role: