Join Our Team!

Are you fluent in Swedish and looking for an exciting opportunity to relocate to Greece? At Mercier Consultancy MD, we are seeking an enthusiastic and dedicated Swedish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while delivering outstanding customer service.

Your Role:

• Provide exceptional support to Swedish-speaking clients, addressing inquiries with professionalism and care.
• Communicate efficiently through various channels such as phone, email, and chat.
• Become knowledgeable of client systems to deliver high-quality service.
• Collaborate with team members to ensure quick and effective resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective client communication.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Norwegian and looking for an exciting opportunity to work with a dynamic company? At Mercier Consultancy MD, we are currently seeking a dedicated and enthusiastic Norwegian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while enhancing our customer service operations.

Your Role:

• Provide top-notch customer support to Norwegian-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Norwegian (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Norwegian and looking for an exciting opportunity that offers a paid relocation to Greece? At Mercier Consultancy MD, we are on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative.

This position provides a fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful and vibrant lifestyle while making a significant impact in customer service.

Your Role:

• Deliver outstanding customer support to Norwegian-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels, such as phone, email, and chat.
• Familiarize yourself with our client systems to provide top-notch service.
• Collaborate with team members to ensure the efficient resolution of customer issues.

Requirements

• Fluency in Norwegian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Norwegian and eager for a fantastic opportunity to work abroad? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic Norwegian Speaking Customer Representative.

This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a beautiful environment while helping our clients with their needs.

Your Role:

• Deliver outstanding customer support to Norwegian-speaking clients, ensuring all inquiries are addressed with care and professionalism.
• Communicate effectively through a variety of channels, including phone, email, and chat.
• Become familiar with our client systems to provide efficient and high-quality service.
• Collaborate with your team to ensure the prompt resolution of customer issues.

Requirements

• Fluency in Norwegian (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new tools and technologies tailored for remote work.
• Self-motivated, proactive, and comfortable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join the dynamic team at Mercier Consultancy MD as an Italian Support Specialist for a leading US Parcel Service! This role is based in Greece and offers you the opportunity to connect with Italian-speaking customers, assisting them with their shipping and logistics needs. Your dedication to providing exceptional support will ensure customer satisfaction and contribute to our mission of excellence.

Your Role

As an Italian Support Specialist, you will be responsible for resolving customer inquiries related to parcel delivery and logistics. Utilizing your fluency in Italian, you will communicate effectively with customers through various channels, ensuring that their experiences with our services are seamless and positive.

Key Responsibilities

• Handle inbound customer inquiries in Italian via phone, chat, and email regarding parcel services.
• Provide accurate information about shipping options, tracking, and delivery times.
• Troubleshoot issues and resolve customer concerns with a focus on first-contact resolution.
• Maintain detailed records of customer interactions and feedback for quality assurance.
• Collaborate with the logistics team to ensure prompt and effective service delivery.
• Stay informed about operational updates and service changes to relay accurate information to customers.

Requirements

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity that offers the chance to relocate to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This role includes the incredible benefit of paid relocation to Greece, where you can embrace a new culture and experience a vibrant lifestyle while contributing to our customer service success.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, handling their inquiries with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Learn and navigate our client systems to deliver exceptional service.
• Work collaboratively with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a customer-oriented mindset.
• Willingness to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Willing to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Work collaboratively with your team to ensure the timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Infrastructure Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are looking for a highly analytical Financial Analyst who will build financial models, calculate business unit economics, support investment decisions, and maintain high-quality financial data across the company.

This role is ideal for someone who thinks in numbers, works fast, and can convert raw data into actionable insights for top management.

Responsobilities:
Build, maintain, and improve complex financial models (unit economics, forecasting, scenario analysis, sensitivity models).

Develop and calculate profitability and cost-efficiency models across products, hosting, logistics, and infrastructure.

Create cash flow models, ROI assessments, NPV/IRR calculations, and financial projections for new initiatives.

Analyze product and marketing metrics and convert them into financial impact (conversion → revenue → margin).

Maintain multiple financial spreadsheets and dashboards, ensuring daily accuracy and stable structure.

Perform operational financial analysis: pricing, cost structure, budgeting, break-even points.

Provide management with reports, insights, and data-driven recommendations.

Support procurement and logistics calculations: equipment costs, delivery costs, cost per TH, payback periods.