Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

About Us

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial andproperty investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary

As the Director / Senior Manager of Enterprise Applications, you will be the single point of accountability for building and managing Soar's entire portfolio of internal business systems. This is a high-impact, strategic role responsible for selecting, implementing, and integrating the critical software (like SAP, Hubspot, and our Treasury/Loan Management Systems) that will power our growth. You will act as the key bridge between our business leaders, procurement, cybersecurity, and engineering teams, owning the implementation roadmap and ensuring our tech stack integrates seamlessly with our data warehouse.

Key Responsibilities

About Us:
AHOY is a leading technology-focused company dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We pride ourselves on our collaborative culture and commitment to excellence.

Role Overview:
We are looking for a Solution Architect who will be instrumental in designing and implementing cutting-edge technology solutions for our clients. You will work closely with stakeholders to understand business needs and translate them into robust architectural designs. Your role will involve collaborating with cross-functional teams to ensure that solutions are delivered effectively and efficiently.

Senior Product Marketing Manager

Location: San Francisco, CA (Hybrid)

Employment Type: Full-time

Salary Range: $200K - $280K

We are a well-funded, established B2B SaaS company pioneering the use of AI to transform a fundamental function within professional services firms. We are seeking a strategic Senior Product Marketing Manager (PMM) to lead our category creation efforts and define the market narrative for our transformative platform. This role requires building strategy from the ground up in an ambiguous, fast-paced environment.

We need a strategic PMM leader to own and drive our category creation efforts for AI-powered optimization tools. You will collaborate closely with the Head of Marketing and CEO to define our market positioning, craft compelling narratives, and lead the go-to-market strategy as we scale globally.

What You’ll Own:

Applied AI Engineer

Location: NYC (On-site, 5 days/week)

Employment Type: Full-time

Salary Range: $150K - $225K

We are a rapidly growing, well-funded technology company operating at the intersection of AI, Software Development, and the Healthcare/Life Sciences industry. We are building a foundational network and applying advanced AI techniques to revolutionize how new life-changing therapies reach patients. This is a demanding, high-autonomy role with end-to-end responsibility for driving measurable business impact. Visa sponsorship is available.

As an Applied AI Engineer, you will be responsible for leveraging LLMs and various Machine Learning techniques to solve critical business problems, automate complex processes, and create groundbreaking AI applications across our product suite. This role requires a deep understanding of the business domain to ensure your technical output directly drives user growth, operational efficiency, and revenue generation.

Key Responsibilities:

Mercier Consultancy MD is excited to present an opportunity for a Norwegian Speaking Client Service Representative. This role offers the flexibility of remote work along with the unique benefit of paid relocation to Greece, allowing you to enjoy a remarkable lifestyle while advancing your career!

In this position, you will be essential in providing exceptional service to our Norwegian-speaking clients. Your ability to communicate effectively will help ensure their needs are met, fostering strong relationships and client satisfaction.

Key Responsibilities:

• Delivering high-quality customer service to Norwegian-speaking clients through phone, email, and chat.
• Addressing client inquiries and resolving any issues promptly and professionally.
• Documenting all client interactions accurately in our CRM system for effective tracking and follow-up.
• Collaborating with other teams to ensure comprehensive and efficient service delivery.
• Keeping updated on product offerings to provide accurate support and information to clients.

Requirements

Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative. This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment!

As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.

Your Responsibilities Will Include:

• Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
• Addressing client inquiries and resolving issues promptly and professionally.
• Documenting client interactions accurately in our CRM system for seamless follow-up and support.
• Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
• Staying knowledgeable about our services to provide clients with accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a paid relocation package, allowing you to work in a thriving cultural hub while contributing to a safer online community. As a Content Moderator, your primary responsibilities will include reviewing and managing user-generated content to ensure it meets our community standards, creating a positive experience for our Dutch-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch to ensure compliance with community guidelines.
• Accurately classify content based on established policies and provide moderation decisions.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user engagement to help improve moderation strategies.
• Work collaboratively with other team members to enhance content moderation processes.
• Stay informed about company policies related to content moderation and community interaction.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Client Service Representative! This exciting opportunity allows you to work remotely while offering the potential for paid relocation to Greece, combining career growth with the chance to experience a vibrant culture.

In this role, you will provide exceptional service to our Dutch-speaking clients, addressing their needs and ensuring a high level of satisfaction. Your expertise in communication will be key to creating and maintaining strong relationships with our clients, while your insights will help us improve our service offerings.

Your Responsibilities Will Include:

• Delivering outstanding customer support to our Dutch-speaking clients via phone, email, and chat.
• Effectively handling client inquiries and resolving issues professionally and promptly.
• Documenting client interactions accurately in our CRM system for efficient follow-up.
• Collaborating with internal teams to ensure comprehensive and effective client solutions.
• Staying informed about our products and services to provide accurate information to clients.

Requirements