🌟 Join our team at Mercier Consultancy MD as we embark on an exciting journey within the Social Media industry! We're on the lookout for passionate and dynamic Italian Speaking Customer Service Representatives. If you love connecting with people and are keen on helping users navigate the vibrant world of social media, this role is perfect for you!

As a customer service representative, you will play a pivotal role in assisting our clients, ensuring their questions are answered, and their experiences are nothing short of excellent!

Key Responsibilities

• Engage with customers via phone, email, and chat in Italian, addressing inquiries about social media platforms and features.
• Guide users with troubleshooting tips, ensuring they make the most of their social media experience.
• Provide information on best practices, policies, and updates in a clear and friendly manner.
• Resolve customer complaints swiftly while keeping a positive rapport.
• Document all interactions in our CRM system, maintaining accurate records of customer feedback.
• Collaborate with internal teams to enhance service delivery and user satisfaction.
• Stay updated on the latest social media trends and features to assist clients effectively.

Requirements

Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
• Assist clients in understanding and optimizing their digital advertising campaigns.
• Resolve inquiries related to digital marketing tools and strategies effectively.
• Document and escalate issues to the technical team when necessary.
• Conduct follow-ups with clients to ensure satisfaction and campaign success.
• Stay informed about industry trends and best practices in digital advertising.

Requirements

Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Japan, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced, diligent, committed and motivated lawyer to join our Legal Department as Legal Counsel at our Piraeus office in Greece. This position reports to the Chief Legal Officer.

In this role you will be delivering on the following:

Keycafe is a global B2B SaaS company that provides an industry-leading key management system. With a 4.8-star rating and over 1500 reviews, we’re trusted by businesses worldwide. You’ll join our growing marketing team and play a key role in shaping the visual identity of our global campaigns.

What You’ll Do

• Design graphics for web, email, ads, and social media
• Create and manage templates in Webflow to support landing pages and campaigns
• Produce visuals for product materials, presentations, and sales collateral
• Collaborate with the marketing team on global initiatives
• Ensure consistency with Keycafe’s brand guidelines while bringing fresh ideas
• Use Asana to stay on top of tasks and deadlines

Nice to Have

• Motion graphics or video editing experience
• Familiarity with UX/UI best practices
• Basic HTML/CSS knowledge

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Editor/Creator Content Editor to coordinate the digital content of the portal.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Content Creator to provide editorial input to the portal.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced UI/UX Expert to support the UI/UX design.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior Business Analyst to perform business model and process analysis.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Expert Quality Assurance (QA) Engineer to develop and implement QA processes, conduct audits and ensure compliance with quality standards.

Responsibilities: