Mercier Consultancy MD is looking for a passionate Polish Speaking Gaming Support Specialist to join our team! This exciting role offers the opportunity to provide outstanding support to Polish-speaking gamers while enjoying paid relocation to the vibrant city of Sofia, Bulgaria. If you have a love for gaming and a knack for helping others, we want to hear from you!

Key Responsibilities

• Deliver excellent customer service in Polish, responding to inquiries through email.
• Assist gamers with gameplay questions, account management, and technical support issues.
• Troubleshoot and resolve player problems efficiently to enhance the gaming experience.
• Document customer interactions thoroughly and provide feedback for service improvements.
• Collaborate with development teams to relay player insights and contribute to game enhancements.
• Stay updated on gaming trends and new product releases to provide knowledgeable support.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.

Key Responsibilities

• Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with inquiries related to game features, technical issues, and account management.
• Quickly and effectively resolve player issues to ensure a positive gaming experience.
• Document interactions and feedback thoroughly to support continuous improvement in service quality.
• Collaborate with game developers and community management to share player insights and concerns.
• Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.

Key Responsibilities

• Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
• Provide detailed information about product features, functionalities, and financial services.
• Assist customers with account setup, troubleshooting, and transaction-related inquiries.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experiences.
• Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the UAE / Middle East market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding account management, game rules, promotions, and technical issues.
• Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to address and escalate any complex issues that arise.
• Stay updated on industry trends, gaming regulations, and company policies to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements