Mercier Consultancy MD is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team. This role provides the unique chance to work in Bulgaria, with paid relocation included. You will be responsible for delivering exceptional customer support to our Portuguese-speaking clients, ensuring they receive the assistance they need with our products and services.

Responsibilities

• Assist customers who speak Portuguese through various channels, including phone, email, and chat, addressing their inquiries and providing information on our services.
• Deliver personalized and efficient service, ensuring all client needs are met with professionalism.
• Resolve customer complaints and issues swiftly, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and tracking purposes.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate and comprehensive support.

Requirements

Mercier Consultancy MD is excited to present a remarkable opportunity for a Norwegian Speaking Customer Service Agent to work in Bulgaria, with paid relocation support. In this role, you will be part of a vibrant team, assisting Norwegian-speaking clients with their inquiries and providing top-notch customer service within a dynamic work environment.

Responsibilities

• Assist Norwegian-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide accurate information about features, account management, and assist with any issues that arise.
• Resolve customer complaints with professionalism and a focus on achieving high customer satisfaction.
• Document all customer interactions and feedback in the CRM system for consistency and quality tracking.
• Collaborate with internal teams to ensure efficient problem resolution and service enhancement.
• Stay current with product knowledge, promotions, and policies to effectively inform customers.

Requirements

Mercier Consultancy MD is delighted to announce an exciting opportunity for an Icelandic Speaking Customer Service Agent to join a leading company. This position allows you to work in beautiful Bulgaria, with paid relocation provided. As a vital part of our customer service team, you will support our Icelandic-speaking clients, ensuring they receive the highest level of service.

Responsibilities

• Assist Icelandic-speaking customers via phone, email, and chat with inquiries related to our products and services.
• Provide detailed information, guide customers through processes, and address any concerns they may have.
• Resolve customer issues and complaints effectively, striving for a high satisfaction rate.
• Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
• Collaborate with team members and other departments to improve customer experience continually.
• Stay updated on product knowledge and company policies to effectively assist clients.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a German Speaking Customer Service Agent to join a leading company, with the added benefit of paid relocation to Bulgaria. In this role, you will be instrumental in providing top-tier support to our German-speaking clients, ensuring they receive the best possible service and assistance.

Responsibilities

• Assist German-speaking customers via phone, email, and chat, addressing inquiries related to our products and services.
• Provide accurate information and guidance on account management, product features, and troubleshooting.
• Resolve customer complaints and issues efficiently, aiming for high customer satisfaction.
• Document customer interactions thoroughly in the CRM system for quality tracking and follow-up.
• Collaborate with team members to identify improvements in service delivery and customer experience.
• Stay updated on company offerings and industry trends to effectively assist customers.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking an experienced Technical Business Analyst / Consultant with strong expertise in technical requirement gathering, program management, and a solid understanding of the AWS ecosystem. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and successful delivery of solutions.

Key Responsibilities

Blockchain Indexing Specialist

Location: Can do at least 4 hours overlap between 10am-6pm Brazilian time - Cannot hire in Germany or France

Remote | Full-time

Compensation: Competitive

Our client operates a premier real-time blockchain analytics platform utilized by over 5 million crypto traders every month. As a lean, high-performance team of ten, the organization remains at the absolute core of the rapidly expanding decentralized finance (DeFi) industry.

The organization is seeking a Blockchain Engineer to join the core engineering team. This individual will manage and evolve the indexing layer as the platform scales across hundreds of chains and billions of transactions. The mission is to architect and maintain high-performance indexers that ensure the platform remains the fastest and most reliable data provider in the ecosystem. This role is designed for a specialist who thrives in high-throughput environments and possesses a deep technical understanding of blockchain data structures.

Key Responsibilities

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title:Maintenance Supervisor
• Salary: $34.00 - $38.00 per hour, depending on qualifications, education, and prior experience
• On-Call Rotation Schedule: Participation in after-hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked.
• Schedule: Monday – Friday; however, schedule may change during pool season
• Explore Idlewild Apartments: https://www.idlewildcreekipgliving.com/
  

Position Summary:

Mercier Consultancy MD is excited to welcome a Portuguese Speaking Fitbit Products Support Specialist to our team in Sofia, Bulgaria. This role is an excellent opportunity for individuals who are passionate about fitness technology and customer service. You will assist Portuguese-speaking customers in navigating their Fitbit products, ensuring they have the best possible experience while achieving their health and wellness goals.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Assist customers with product setup, troubleshooting, and inquiries regarding features and functionalities.
• Provide knowledgeable guidance on health tracking, device synchronization, and app usage.
• Maintain accurate documentation of customer interactions and resolutions in our CRM system.
• Collaborate with technical teams to resolve complex customer issues that require further investigation.
• Stay updated on Fitbit product developments and health tracking trends to enhance customer service.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Travel Support Advisor to join our vibrant team in beautiful Sofia, Bulgaria! This role is perfect for enthusiastic individuals who are passionate about travel and customer service. You will play an essential role in assisting Polish-speaking clients with their travel needs, ensuring they have a smooth and enjoyable experience while exploring their options.

Key Responsibilities

• Provide exceptional support to Polish-speaking clients via phone, email, and live chat regarding travel inquiries.
• Assist clients with booking processes, modifications, and cancellations, ensuring all details are accurate and handled efficiently.
• Offer personalized travel recommendations and solutions based on client preferences and requirements.
• Address customer complaints effectively and resolve issues to ensure a high level of satisfaction.
• Maintain updated records of client interactions in our CRM system for tracking and analysis purposes.
• Stay informed about travel trends, policies, and company offerings to provide informed guidance to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Fitbit Customer Support Specialist to join our team in Sofia, with relocation support provided! This role is ideal for candidates who are fluent in Polish and passionate about health technology and fitness. You will be a key contributor in assisting Fitbit users, ensuring they receive the best possible support for their products and services.

Key Responsibilities

• Provide exceptional customer support to Polish-speaking Fitbit users through various channels, including phone, email, and chat.
• Assist customers with inquiries regarding device setup, troubleshooting, and product features.
• Document customer interactions accurately for tracking and follow-up purposes.
• Collaborate with technical teams to address complex issues and escalate as needed.
• Stay informed about Fitbit products, services, and industry trends to provide knowledgeable support.
• Participate in training sessions to continually improve service skills and product knowledge.

Requirements