We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

• 24/7 breakdown support following strict safety guidelines
• Recovery assistance for vehicles to dealerships
• B2B & B2C customer support
• Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

• Support for Mercedes Me App and digital services
• Account login, activation/deactivation of digital services
• Service purchases, online appointment booking, vehicle monitoring
• Inform customers about features included in service packages
• Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

• Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
• Provide support to demanding luxury clients, often in sensitive situations

Requirements

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

• 24/7 breakdown support following strict safety guidelines
• Recovery assistance for vehicles to dealerships
• B2B & B2C customer support
• Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

• Support for Mercedes Me App and digital services
• Account login, activation/deactivation of digital services
• Service purchases, online appointment booking, vehicle monitoring
• Inform customers about features included in service packages
• Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

• Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
• Provide support to demanding luxury clients, often in sensitive situations

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Job Overview

We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are seeking a highly skilled Mobile Team Lead to drive the development of scalable, high-performance mobile applications across iOS and Android platforms.

Key Responsibilities

Technical Leadership

• Lead, mentor, and manage a team of mobile developers (cross-platform and native).
• Ensure high-quality code, best practices, and continuous team development.

Mobile Architecture & Strategy

• Define and oversee scalable, secure, and maintainable mobile architectures.
• Establish coding standards, design patterns, and development frameworks.

Cross-Platform Development

We develop the mission-critical services that drive our company's operations, covering everything from the gaming platform to data-driven analytics. We operate as a small, highly experienced unit where architectural discussion and R&D are central to our workflow.

The Mission: We are looking for a proactive engineer to help us scale our high-load platform. Your focus will be a mix of stability, performance engineering, and new feature development. If you enjoy working with distributed systems and conducting performance-based R&D, you’ll fit right in.

Requirements

• 4+ years of commercial experience with Python;
• Strong understanding of algorithms and data structures;
• Solid experience with relational databases (PostgreSQL or similar);
• Experience designing scalable backend systems;
• Good written English (for documentation and communication);
• Native Ukrainian (spoken and written);

Would be plus

• Experience with non-relational databases (Cassandra, Redis/KeyDB, etc.);
• Hands-on experience with Docker and Kubernetes;
• Experience working with high-load or distributed systems.

We are recruiting on behalf of our client, a Single Family Office based in Limassol, a Facilities/ Construction Administrator.

Responsibilities

• Coordinate and monitor maintenance, repair, and small construction projects, ensuring timely and efficient completion.
• Log and track maintenance requests, technical works, and minor projects.
• Liaise with contractors, engineers, architects, and consultants, managing schedules, deliverables, and project timelines.
• Maintain organized records, including contracts, warranties, permits, drawings, technical documentation, and maintenance logs.
• Assist in obtaining quotations, evaluating proposals, and coordinating vendor appointments.
• Track service agreements, ensure compliance, and monitor project budgets.
• Prepare and maintain status reports, project updates, and technical documentation for management review.
• Organize meetings, property inspections, and other project-related activities.
• Ensure health & safety regulations, building codes, and insurance requirements are met.
• Support senior management with correspondence, reports, and administrative tasks as needed.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a strategic and execution-focused Data Product Manager to lead the development, modernisation, and scaling of enterprise data products. This role will sit at the intersection of business, data engineering, analytics, and technology, translating complex business needs into scalable data solutions that drive measurable impact.

Responsibilities:

ALUMIL, a global leader in architectural aluminum systems, is seeking a knowledgeable and dedicated Project Manager to support our International Project team in delivering outstanding solutions to our clients. This role is key in providing expert advice and coordinating project details from inception through completion.

Role Overview

As a Project Manager, you will work closely with structural engineers, architects, designers, developers and facade contractors to ensure that project specifications are met with technical accuracy and efficiency. You will assist in planning, problem-solving, and supporting the delivery of high-quality aluminum systems tailored to client needs.

Key Responsibilities:

• Provide technical consultation on project requirements, design specifications, and system selection.
• Collaborate with architects, engineers, and internal teams to ensure compliance with project timelines and quality standards.
• Analyze project documentation and offer expert recommendations to optimize solutions.
• Support the preparation of project proposals, technical documentation, and presentations.
• Assist in the coordination and communication between stakeholders throughout the project lifecycle.
• Monitor project progress and report potential issues or improvements to project managers.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a strategic and execution-focused Data Product Manager to lead the development, modernisation, and scaling of enterprise data products. This role will sit at the intersection of business, data engineering, analytics, and technology, translating complex business needs into scalable data solutions that drive measurable impact.

Responsibilities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a strategic and execution-focused Data Product Manager to lead the development, modernisation, and scaling of enterprise data products. This role will sit at the intersection of business, data engineering, analytics, and technology, translating complex business needs into scalable data solutions that drive measurable impact.

Responsibilities: