Mercier Consultancy MD is excited to offer an exceptional opportunity for Spanish Speaking Customer Service Representatives in the Legal Services industry, located in Greece. This role is ideal for individuals who are passionate about assisting clients with legal inquiries while providing outstanding customer support in Spanish. You will be a key point of contact for clients seeking legal assistance and support.

Key Responsibilities

• Manage customer inquiries regarding legal services, including case status, appointment scheduling, and document requests via phone, email, and live chat in Spanish.
• Provide clear and accurate information about legal products and services to clients.
• Assist clients with the completion of forms and documentation as needed.
• Handle and resolve any complaints or issues to ensure the highest level of customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with legal professionals to address clients’ concerns and inquiries effectively.
• Stay informed about legal services, industry trends, and regulatory changes to better support clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are passionate about providing exceptional service within the financial sector. As a member of our team, you will assist clients with their banking inquiries in Italian, ensuring they receive the support they need for a seamless banking experience.

Key Responsibilities

• Respond to customer inquiries regarding banking products and services via phone, email, and chat in Italian.
• Assist customers with account management, including opening new accounts, processing transactions, and addressing concerns.
• Provide information about loan options, interest rates, and banking regulations.
• Resolve customer complaints and issues efficiently while maintaining a focus on customer satisfaction.
• Accurately document customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with various banking departments to enhance the customer experience.
• Stay updated on banking policies and financial products to provide accurate advice to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the banking industry. This role is tailored for individuals who have a passion for finance and exceptional customer service skills. As a representative, you will support clients with their banking inquiries, providing them with comprehensive assistance in French to ensure a smooth and efficient banking experience.

Key Responsibilities

• Manage incoming customer inquiries regarding banking products, services, and account management via phone, email, and chat in French.
• Assist customers with transaction inquiries, account statements, and digital banking services.
• Provide detailed information on banking options, fees, and promotional offers.
• Resolve customer complaints and issues in a prompt and professional manner.
• Document customer interactions accurately in the CRM system, ensuring compliance with banking regulations.
• Collaborate with various departments to enhance customer service delivery and address client concerns.
• Stay informed about industry changes and banking products to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for Spanish Speaking Customer Service Representatives in the banking industry. If you are passionate about finance and enjoy providing top-notch customer support, this role is an excellent fit for you. In this position, you will assist clients with their banking needs, ensuring they receive clear and accurate information in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding banking products and services, account management, and financial transactions in Spanish.
• Assist customers with online banking, including troubleshooting issues and providing guidance.
• Educate clients about financial products, services, and policies to enhance their banking experience.
• Resolve inquiries and complaints with professionalism, aiming to achieve high customer satisfaction.
• Document all customer interactions in the CRM system accurately.
• Collaborate with other banking departments to ensure seamless service delivery.
• Stay up-to-date on banking regulations and product offerings to provide informed customer support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the insurance industry. This role is perfect for those passionate about helping clients navigate their insurance inquiries and ensuring they receive the best possible support. As a vital part of our team, you will assist customers from various Nordic countries, providing comprehensive service in their native languages while addressing their insurance needs.

Key Responsibilities

• Handle customer inquiries regarding insurance products, claims, and policies via phone, email, and chat in Nordic languages.
• Provide clear and accurate information on coverage options, premiums, and claims processes.
• Assist clients in completing claims submissions and managing follow-ups.
• Resolve customer issues and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and ensure data accuracy in the CRM system.
• Collaborate with underwriting and claims teams to deliver a seamless customer experience.
• Stay updated on industry regulations and changes to insurance products.

Requirements

Mercier Consultancy MD is seeking dedicated Nordic Speaking Customer Service Representatives to join our team in the banking industry. This exciting position is ideal for individuals who are passionate about financial services and customer care. As a representative, you will assist clients in navigating banking products and services while providing exceptional support in one of the Nordic languages.

Key Responsibilities

• Manage customer inquiries related to banking products, account management, and financial services via phone, email, and chat in a Nordic language.
• Provide accurate information regarding banking policies, procedures, and regulations.
• Assist customers with account issues, transactions, and troubleshooting inquiries.
• Document customer interactions thoroughly and follow up to enhance overall satisfaction.
• Collaborate with banking teams to resolve complex issues efficiently.
• Stay informed about new banking products and industry developments to offer the best solutions to clients.

Requirements

Mercier Consultancy MD is eager to invite applications for the position of German Speaking Customer Service Representatives in the banking industry. This role offers a fantastic opportunity for individuals who are skilled in providing excellent customer support and have a strong interest in financial services. You will be responsible for assisting customers with their banking inquiries and needs, ensuring they receive prompt and professional service in German.

Key Responsibilities

• Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in German.
• Provide information on account balances, transactions, and banking policies.
• Assist customers in resolving issues related to their accounts and transactions.
• Document all customer interactions accurately in the system.
• Collaborate with other departments to ensure customer concerns are addressed effectively.
• Stay informed about banking regulations and changes in financial products.

Requirements

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an exceptional Experience Designer to lead the design of cutting-edge digital products across platforms. This role is ideal for a strategic yet hands-on designer who blends deep UX and UI craft with the ability to build and maintain scalable design systems that drive efficiency, consistency, and excellence in execution.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our clients is currently looking for a Business Developer in Europe.

This is a hands-on commercial role for a driven and persuasive sales professional eager to make a tangible impact. You will be responsible for growing the professional service provider segment by converting self-employed workers—such as electricians, gardeners, and plumbers—into active users of the platform. You will handle both inbound leads and outbound strategies, working closely with marketing and another sales team member to identify opportunities and close deals. This position offers a great opportunity to take ownership and help shape the sales function in a growing and dynamic scale-up environment.

Accountabilities: