Job Description:

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.

Key Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals.

• Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.

• Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.

• Monitor customer usage and engagement, identifying opportunities for improvement and growth.

• Collaborate with internal teams to provide customer feedback and contribute to product enhancements.

• Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.

• Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.

• Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.

Qualifications:

Job Description:

Enjoy the flexibility of working part-time from home with a leading virtual assistant provider. You can have a meaningful career working from home part-time while being present and available for loved ones, too. We are looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you? Then join us!

Why You Should Apply:

• A remote position where you serve as your client's indispensable partner
• An opportunity to use your talents and skills to build your client's success
• A community of contractors to share ideas and best practices
• Regular support and guidance from your team

Contractor Perks:

• Access to an exclusive pre-vetted client base with opportunities from various industries, including Consulting, Financial, Real Estate, Trades, Nonprofit, Church, & more
• 100% Remote
• You decide how many clients/monthly hours you want to take on
• Personalized Support- every engagement comes with a dedicated success consultant to help you along the way

Essential Functions/Responsibilities:

Customer Service Specialist – Remote Work, $19/hr Start, No Degree Necessary

Do you excel in helping others and enjoy resolving issues? We’re seeking dynamic individuals to fill the role of Remote Customer Service Specialist. This position offers the opportunity to provide exceptional service and support to our customers from the convenience of your home.

What You’ll Do:

Address customer inquiries and issues promptly and empathetically.
Resolve problems efficiently, ensuring customer satisfaction.
Communicate clearly and effectively, both in writing and verbally.
Maintain a friendly and professional demeanor at all times.

Who We’re Looking For:

Individuals with a passion for service and a proactive attitude.
Excellent communication skills and the ability to relate well with others.
Self-motivated individuals who can manage their workload effectively.
Technological proficiency, comfortable using various software and systems.

What’s in It for You:

The ability to work entirely remotely, providing significant flexibility.
Create your own schedule to best fit your personal and professional life.
A competitive starting salary of $19 per hour, with potential for growth.
Access to training and development opportunities to further your career.

Join Us Today:

Immediate Opening: Virtual Customer Service Representative – Starting at $19/hr, No Formal Education Required

Are you eager to help others and possess a talent for troubleshooting? We are looking for vibrant individuals to join our team as Virtual Customer Service Representatives. In this remote role, you'll ensure that every customer interaction is handled with attentiveness and a high level of professionalism, all from the comfort of your home.

Key Tasks:

Swiftly and compassionately address customer inquiries and concerns
Effectively solve problems, ensuring customer satisfaction
Communicate clearly and professionally in both spoken and written communication
Maintain a positive and proactive attitude in every interaction
Who We're Looking For:

Individuals with a passion for service excellence
Strong communicators with outstanding interpersonal abilities
Self-motivated personalities who can manage tasks independently
Tech-savvy users comfortable with navigating various software and applications

What You'll Gain:

The freedom to work from anywhere, fully remotely
The ability to tailor your work hours to fit your lifestyle
A competitive starting wage of $19 per hour, with potential for growth
Professional development opportunities in a supportive environment

Join Our Team Today!

Company Profile
EpicMetry is a dynamic venture studio based in the vibrant city of Dubai. Our passion lies in harnessing cutting-edge technology to drive innovation and empower businesses across diverse industries. With a focus on excellence and a commitment to delivering exceptional solutions, we serve as a trusted partner for companies aiming to thrive in today's digital landscape. From web and mobile app development to product prototyping and data processing automation, EpicMetry offers a comprehensive suite of services tailored to meet the evolving needs of businesses worldwide. Join us as we shape the future of technology and create impactful solutions that drive success for our clients.

Role Description
We are seeking a motivated and energetic Technical Recruiter to join our HR team. The ideal candidate will have a foundational understanding of the recruitment process, particularly in sourcing and hiring technical talent. This role is critical in helping us find, attract, and hire top talent to drive our company’s success.

Requirements

Sourcing and Screening: Use various channels to identify and source potential candidates, including job boards, social media, and networking events. Screen resumes and applications to shortlist candidates for further interviews.

Interviewing: Conduct initial interviews to assess candidates' skills, experience, and fit for the company culture.

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

At QUALCO, we empower the financial world with innovative technology. We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

A Day in the Life of a Software Support Engineer at Qualco will include:

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customer's D365 implementations.

Our rapid growth over the last 2 years means we are now looking for Senior D365 professionals to join our growing team.

______________________________________________________________________________________________

As a Senior Dynamics SCM Consultant, working within a team of like minded professionals, you will be highly motivated to deliver innovative solutions to our customers.

You will have extensive experience of Dynamics 365 F&O Supply Chain / Manufacturing implementations, either leading a team or as a key member of a wider team. You must have deep knowledge of all areas of Supply Chain / Manufacturing and be able to demonstrate the ability to advise and guide customers on best practice in a proactive way leveraging your industry expertise and previous implementation experiences.

You must have excellent written and verbal communication skills, with the ability to communicate effectively to a wide range of stakeholders and colleagues. You will be required to lead workshops ensuring information is gathered succinctly and accurately to reflect customers requirements.

Your documentation must be of a high standard and you will be well versed in the use of Azure DevOps.

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customer's D365 implementations.

Our rapid growth over the last 2 years means we are now looking for Senior D365 professionals to join our growing team.

______________________________________________________________________________________________

As a Senior Dynamics SCM Consultant, working within a team of like minded professionals, you will be highly motivated to deliver innovative solutions to our customers.

You will have extensive experience of Dynamics 365 F&O Supply Chain / Manufacturing implementations, either leading a team or as a key member of a wider team. You must have deep knowledge of all areas of Supply Chain / Manufacturing and be able to demonstrate the ability to advise and guide customers on best practice in a proactive way leveraging your industry expertise and previous implementation experiences.

You must have excellent written and verbal communication skills, with the ability to communicate effectively to a wide range of stakeholders and colleagues. You will be required to lead workshops ensuring information is gathered succinctly and accurately to reflect customers requirements.

Your documentation must be of a high standard and you will be well versed in the use of Azure DevOps.

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customer's D365 implementations.

Our rapid growth over the last 2 years means we are now looking for Senior D365 professionals to join our growing team.

This role can be based in New Zealand (Auckland / Christchurch).

______________________________________________________________________________________________

As a Senior Dynamics Finance Consultant, working within a team of like minded professionals, you will be highly motivated to deliver innovative solutions to our customers.

You will have extensive experience of Dynamics 365 F&O Finance implementations, either leading a team or as a key member of a wider team. You must have deep knowledge of Finance modules and be able to demonstrate the ability to advise and guide customers on best practice in a proactive way leveraging your industry expertise and previous implementation experiences.

You must have excellent written and verbal communication skills, with the ability to communicate effectively to a wide range of stakeholders and colleagues. You will be required to lead workshops ensuring information is gathered succinctly and accurately to reflect customers requirements.

Tiger Analytics is advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

Tiger Analytics team is looking for a strategic-minded technology leader with a strong track record of identifying gaps, defining roadmaps, and seeing solutions through from ideation to fruition. This role will provide technical solution to multiple engineering and operation teams, develop platform architecture blueprints, guide the development of junior engineers into individual-contributor leaders, and bridge the gaps between platform teams with application and central architecture teams. The ideal candidate will have demonstrated experience in software engineering, architecture, and large-scale delivery in a fast-paced, agile environment.

Requirements

The Azure Databricks Administrator will be responsible for providing technical expertise in deploying applications on Azure Databricks platform.

The Databricks Administrator must be self-motivated and apply knowledge of Azure to drive solutions, support the development team, and create documentation to support and describe technical solutions.