Customer Care with Romanian - Work in Bulgaria - Fully paid relocation package
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for a Customer Support Representative fluent in Romanian, with a fully paid relocation package to Bulgaria. This position is perfect for individuals who are dedicated to delivering exceptional customer service while exploring the opportunities and culture of Bulgaria.
Key Responsibilities
- Provide high-quality customer support to Romanian-speaking clients across various channels, including phone, email, and live chat.
- Respond promptly to customer inquiries regarding products, services, and policies with clarity and professionalism.
- Effectively manage customer complaints and resolve issues to ensure a high level of satisfaction.
- Document all customer interactions accurately in our CRM system for continuous improvement.
- Collaborate with other departments to deliver comprehensive solutions that meet customer needs.
- Stay updated on product knowledge to provide informed assistance to clients.
Requirements