Mercier Consultancy MD is excited to offer a position for a Polish Customer Support Specialist, allowing you to work remotely from Greece with relocation included! This is an incredible opportunity for individuals who are fluent in Polish and are dedicated to providing outstanding customer service. As part of our team, you will assist Polish-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Provide high-quality customer support to Polish-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently, ensuring high levels of satisfaction.
• Accurately document all customer interactions and follow up as needed.
• Collaborate with team members to escalate and resolve complex issues.
• Maintain up-to-date knowledge of product offerings and company policies.
• Participate in regular training sessions to improve service skills and product knowledge.

Requirements

Join Mercier Consultancy MD as a German Customer Support Representative for the leading booking site, where you will have the flexibility of working remotely from beautiful Greece. This position is perfect for individuals who are enthusiastic about helping customers and are looking for an opportunity to work in a dynamic online environment.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries related to bookings, services, and platform usage.
• Handle customer complaints and issues efficiently, aiming for resolution and customer satisfaction.
• Document customer interactions accurately in our CRM system for tracking and quality assurance.
• Work closely with cross-functional teams to ensure seamless service delivery and enhance customer experience.
• Stay updated on product offerings and booking trends to provide informed support and recommendations.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a German Customer Advisor to join our team, supporting a leading Household Appliances Company. This remote position allows you to work from anywhere in Greece, providing outstanding service to German-speaking customers looking for assistance with their household products.

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients via phone, email, and chat, addressing their inquiries regarding household appliances.
• Assist customers with product information, order placements, and troubleshooting technical issues.
• Resolve customer complaints effectively, ensuring a positive experience with the brand.
• Document all customer interactions accurately in our CRM system to maintain an organized record.
• Collaborate with internal teams to improve service delivery and respond to customer feedback.
• Stay informed about the latest products and trends in household appliances to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD as a Finnish Customer Support Specialist and enjoy the flexibility of working remotely from Greece, with relocation included! This role is perfect for individuals who are fluent in Finnish and are passionate about providing exceptional customer service. You will play a crucial role in assisting our Finnish-speaking clients by resolving inquiries and ensuring customer satisfaction.

Key Responsibilities

• Deliver outstanding customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Manage customer inquiries and provide timely resolutions to ensure a positive experience.
• Document customer interactions accurately for tracking and follow-up purposes.
• Collaborate with internal teams to handle complex inquiries and escalate issues as needed.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in training and development programs to enhance skills and service quality.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Finnish Customer Consultant to join our team in a remote role based in Greece, including paid relocation! In this position, you will assist our Finnish-speaking customers with their inquiries, providing them with excellent support and service. If you are dedicated to enhancing customer experiences and enjoy working in a dynamic environment, we would love to welcome you!

Key Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to products, services, and technical issues.
• Resolve concerns and provide solutions while ensuring customer satisfaction.
• Document all customer interactions and feedback to contribute to continuous improvement.
• Work closely with internal teams to resolve issues and enhance the customer experience.
• Remain knowledgeable about products and services to offer informed and relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer Dutch Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to advance your career while enjoying the beautiful surroundings of Greece. We are looking for enthusiastic individuals who are fluent in Dutch and eager to contribute to our customer care team or various specialized roles across our company.

Key Responsibilities

• Provide exceptional customer support and service in Dutch through various communication channels.
• Assist clients with inquiries, concerns, and product information while maintaining a high level of customer satisfaction.
• Document and manage customer interactions in our CRM system for efficient service delivery.
• Collaborate with different departments to streamline processes and resolve issues swiftly.
• Stay informed about company products, services, and industry trends to effectively assist clients.
• Participate in team meetings and contribute to continuous improvement initiatives.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece! For those interested in taking their career to the next level while experiencing a new culture, we offer fully paid relocation packages to help you transition smoothly. This is a unique chance to work in a vibrant environment while utilizing your Danish language skills in a dynamic, growing company.

Key Responsibilities

• Provide exceptional support to Danish-speaking customers through a variety of channels including phone, email, and live chat.
• Assist clients with inquiries, account management, and product information in a professional manner.
• Document and track customer interactions and feedback in our CRM system.
• Resolve customer issues and complaints effectively, ensuring a high level of satisfaction.
• Collaborate with various teams to improve customer support services and address any challenges faced by clients.
• Stay updated on product knowledge and services offered to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Danish speaking job opportunities in Greece! If you are fluent in Danish and looking for a fresh start abroad, this position is perfect for you. We provide a fully paid relocation package, making your move to Greece seamless and stress-free. Join our dynamic team and immerse yourself in a vibrant culture while working with a leading consultancy firm.

Key Responsibilities

• Engage with Danish-speaking clients, providing exceptional support through various communication channels.
• Assist customers with inquiries, ensuring all interactions are informative and positive.
• Document customer interactions accurately in our CRM system to ensure effective follow-up.
• Troubleshoot and resolve customer complaints efficiently, contributing to overall customer satisfaction.
• Work collaboratively with internal teams to streamline service delivery and improve processes.
• Stay updated on product knowledge and company policies to provide accurate information to clients.

Requirements

Researcher - Decentralized Finance (DeFi) Risk & Economic Security

Location: Preference for NYC but will accept Remote Europe & USA - would need to overlap EST hours

Compensation: $120K - $150K

We are the first automated, on-chain economic security system, trusted by leading crypto protocols to manage and secure billions of dollars in assets. Our core mission is to enable crypto protocols to optimize risk management and capital efficiency while safeguarding user funds. We achieve this by analyzing protocol mechanics and scenario implications using world-class custom EVM simulations to provide actionable insights.

We are seeking a proactive and results-driven Researcher to join our team, reporting directly to the Vertical Lead for Lending. You will play a critical role in conducting in-depth protocol research, modeling risk parameters, and communicating strategic findings to clients and the broader community, helping shape strategic research across high-impact DeFi projects.

The Researcher will be responsible for conducting rigorous quantitative analysis and providing expert commentary on emerging Decentralized Finance (DeFi) protocols and products.

DeFi Analyst - Risk Management & Market Safety

Location: Preference for NYC but can be USA or Europe based

Compensation: $120K - $150K

Join a company building technology that makes decentralized markets safer and more accessible. Our advanced risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, Venus, and Jupiter.

Reporting directly to the Lending Lead, we are looking for a talented DeFi Analyst to join our team and help shape the future of decentralized finance by delivering crucial insights and strategic recommendations to our customers.

The DeFi Analyst will leverage our simulation platform and quantitative methodologies to analyze complex datasets, model protocol risks, and provide actionable insights that directly impact market safety and capital efficiency.