Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about customer service and want to work in a fast-paced, dynamic environment. You will be responsible for assisting passengers and airline partners with their inquiries, providing up-to-date information, and ensuring a seamless experience within the aviation sector.

Key Responsibilities

• Manage customer inquiries related to flight bookings, changes, cancellations, and other airline services via phone, email, and chat in Polish.
• Provide accurate information regarding flight schedules, baggage policies, and airline services.
• Assist customers in resolving issues and inquiries promptly, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with various departments to address customer needs and enhance service delivery.
• Stay informed about airline policies, procedures, and industry developments.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. This role is perfect for those who are passionate about cars and providing excellent customer support. You will assist customers in navigating their automotive inquiries, ensuring they receive top-tier service and information in Hungarian.

Key Responsibilities

• Manage incoming customer inquiries regarding automotive services, products, warranties, and repair solutions via phone, email, and chat in Hungarian.
• Provide accurate information about vehicle specifications, services available, and customer policies.
• Assist customers with scheduling service appointments and managing insurance claims.
• Resolve customer concerns and complaints efficiently, demonstrating empathy and a commitment to client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with the automotive service team to ensure timely and effective resolution of service-related issues.
• Stay updated on automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the finance industry. This is an incredible opportunity for individuals who are passionate about providing outstanding service and support in a fast-paced financial environment. You will assist clients across multiple Nordic languages, ensuring they receive the guidance and information needed regarding their financial inquiries.

Key Responsibilities

• Respond to customer inquiries about financial products, services, and account management via phone, email, and chat in the relevant Nordic languages.
• Provide accurate information regarding account status, transactions, and financial regulations.
• Assist clients with troubleshooting issues related to their accounts or services.
• Document all customer interactions meticulously within our CRM system.
• Collaborate with finance and compliance teams to ensure customer requirements are met efficiently.
• Stay updated on financial industry trends and changes in policies to provide timely assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who thrive on providing excellent service and possess a keen understanding of financial products and services. As a representative, you will assist clients with their financial inquiries and provide insightful guidance while ensuring a positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding financial services, products, and accounts via phone, email, and live chat in German.
• Provide accurate information on account management, loan options, and investment services.
• Assist clients in understanding their financial statements, transactions, and fees.
• Resolve client issues and complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records in the CRM system.
• Work closely with finance teams to ensure customers receive timely and relevant information.
• Stay informed about financial regulations and products to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for customer service and are skilled in providing financial product information and support. As a key member of our team, you will assist clients with their inquiries and ensure they receive top-notch service in navigating their financial needs.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including account management and transaction questions, via phone, email, and chat in Dutch.
• Provide clear explanations of products, services, and policies to clients.
• Assist customers in resolving account issues and facilitate necessary follow-ups.
• Document customer interactions accurately within our CRM system to maintain comprehensive records.
• Work with compliance and risk management teams to ensure adherence to regulations and policies.
• Stay abreast of developments in the financial industry to provide informed assistance.

Requirements

Alumil is seeking a dynamic and highly skilled Head of Accounting and Finance to lead our financial operations and accounting functions of our subsidiary. This role is critical in providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business.

Head of Accounting and Finance

About us
At ALUMIL we are building excellence every day.
Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work).

The role:

As Head of Accounting and Finance, you will be responsible for providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business. You will be located at our premises at Skopje, North Macedonia. Your daily routine includes:

Location: Dubai, Singapore, West Africa
Contract Type: Short-term and Long-term Projects

About the Role:

Due to a number of recent contract wins, Interocean is seeking experienced Project Engineers and Subject Matter Experts (SMEs) across multiple disciplines to support upcoming MODU (Mobile Offshore Drilling Unit) shipyard projects.

We are currently hiring for both short-term and long-term assignments in Middle East, Singapore, and West Africa.

Disciplines Required:

• Structural Engineering
• Piping Engineering
• Mechanical / Drilling Equipment Engineering
• Electrical Engineering
• Well Control
• Crane & Lifting Equipment

Requirements

• Proven experience in MODU shipyard environments
• Strong technical background in one or more of the listed disciplines
• Ability to work in international locations and adapt to diverse project teams
• Excellent communication and problem-solving skills
• Relevant engineering qualifications and certifications

Benefits

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This position is ideal for individuals fluent in one or more Nordic languages (Danish, Norwegian, Finnish, or Swedish) who are passionate about delivering exceptional customer service and support. As a member of our customer service team, you will help clients navigate their transportation needs while providing timely and accurate information.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
• Provide detailed information regarding shipping options, delivery timelines, and service regulations.
• Assist customers with booking procedures, changes, and cancellations of transportation services.
• Resolve customer issues and complaints effectively to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Work closely with operational teams to provide real-time updates and solutions to customers.
• Stay informed about transportation trends and service updates relevant to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. If you are a customer-oriented individual with a passion for technology and communication, this role is tailored for you. You will provide vital support to customers, assisting them with inquiries about telecommunications products and services in their native Nordic languages.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, through phone, email, and live chat in Nordic languages.
• Provide clear and accurate information regarding service offerings, pricing, and terms of service.
• Assist customers with account management, activation, and changes to their services.
• Resolve customer complaints and technical issues promptly, ensuring high satisfaction rates.
• Document customer interactions and feedback in the customer relationship management (CRM) system.
• Collaborate with technical and operational teams to enhance customer experience.
• Stay updated on telecommunications advancements and company offerings to assist customers effectively.

Requirements