Who we are:

Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.

Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As the Director of Product, you will play a critical, executive-level role in shaping the future of our entire product organization and driving significant company growth and market leadership. This position requires a visionary leader with a passion for scalable technical solutions, deep empathy for both Users and Clients, and the ability to inspire and empower product teams along with the full organization. 

Join Mercier Consultancy MD for exceptional French Speaking Customer Service opportunities in the vibrant country of Bulgaria, with a fully paid relocation package! This role allows you to elevate your career while experiencing the cultural richness and beauty of Bulgaria.

Why Join Us?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment that helps you thrive personally and professionally. As a member of our team, you will have a direct impact on customer satisfaction and service excellence.

Key Responsibilities

• Provide friendly and efficient assistance to French-speaking customers via phone, email, and chat, ensuring clarity and professionalism in all communications.
• Assist customers in understanding our products and services, providing detailed information and guidance.
• Quickly address and resolve customer issues or complaints to maintain high levels of satisfaction.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with various departments to enhance customer service quality and efficiency.
• Stay informed about our product offerings and relevant market trends to provide effective support.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Czech Speaking Solutions Consultant. This role is an excellent opportunity for individuals who possess a deep understanding of technology-driven solutions and exceptional client-facing skills. As a Solutions Consultant, you will work closely with our clients to assess their needs and devise strategies that enhance their business operations using our innovative solutions.

Key Responsibilities

• Collaborate with clients to identify their unique requirements and business goals.
• Design and present customized solutions that address client challenges and add value.
• Act as a trusted advisor by providing recommendations based on industry standards and best practices.
• Coordinate with internal teams to ensure successful implementation and support of solutions.
• Deliver engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and our product offerings to provide exceptional service.

Requirements

Join Mercier Consultancy MD for exciting French Speaking Customer Service roles in the picturesque setting of Greece, complete with a fully paid relocation package! This is a unique opportunity to expand your professional horizons while enjoying the beauty and culture of Greece.

Why Work With Mercier Consultancy MD?

We are dedicated to creating a collaborative and supportive work environment where you can thrive. As a team member, you will engage directly with customers, making a significant impact on their experience with our services.

Key Responsibilities

• Assist French-speaking customers via phone, email, and chat, delivering top-tier service in every interaction.
• Provide clear information about our products and services, helping customers make informed decisions.
• Effectively resolve customer issues and complaints, ensuring high satisfaction and loyalty.
• Keep detailed records of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay well-informed about our offerings and relevant market trends to provide excellent support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to delivering excellent customer service, this role is tailored for you. As a customer service representative, you will assist clients with their inquiries and provide them with crucial information about properties and services in their native language.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property tours, and services via phone, email, and live chat in Lithuanian.
• Provide detailed information on property features, availability, and pricing.
• Assist clients with appointment scheduling for viewings and follow-ups.
• Resolve customer issues or complaints effectively, ensuring a positive experience.
• Accurately document all customer interactions and maintain up-to-date records in the CRM system.
• Work closely with real estate agents and other teams to facilitate smooth transactions.
• Stay informed about market trends and company offerings to offer knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the Real Estate industry. If you are passionate about helping others and have a keen interest in real estate, this position is an excellent fit for you. As a member of our team, you will assist clients with their inquiries, providing guidance and support in navigating the real estate market.

Key Responsibilities

• Handle customer inquiries related to real estate services, property listings, and market trends via phone, email, and chat in Estonian.
• Provide clients with detailed information about properties, including features, pricing, and availability.
• Assist customers with the purchasing and leasing processes, answering questions and facilitating communication.
• Document all customer interactions accurately in our CRM system, ensuring follow-up as needed.
• Collaborate closely with real estate agents and brokers to address client needs and concerns effectively.
• Stay updated on local real estate trends and industry developments to provide informed advice.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Serbian Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about property and customer service, and who want to contribute to a dynamic and fast-paced environment. As a representative, you will assist clients with their real estate inquiries and provide exceptional support in Serbian.

Key Responsibilities

• Handle customer inquiries related to real estate listings, property management, and services via phone, email, and chat in Serbian.
• Provide clients with accurate information regarding properties, pricing, and the home buying/renting process.
• Assist customers in scheduling viewings and coordinating with real estate agents.
• Resolve issues and address customer concerns with professionalism and empathy.
• Document all customer interactions in our CRM system and maintain accurate records.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on real estate market trends and property regulations to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for customer service and a keen interest in real estate, this position is designed for you. As a representative, you will play a vital role in assisting clients with their inquiries and providing guidance on real estate transactions and services, all while communicating effectively in Norwegian.

Key Responsibilities

• Manage customer inquiries related to real estate services, listings, and transactions via phone, email, and live chat in Norwegian.
• Provide detailed information on available properties, market trends, and pricing.
• Assist customers with the buying, selling, or leasing process, ensuring a seamless experience.
• Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with real estate agents and other teams to provide comprehensive support to clients.
• Stay informed about industry trends and property developments to offer relevant insights to customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Spanish Speaking Customer Care Agent, working remotely from Greece. This is an excellent opportunity for individuals who are passionate about customer service and fluent in Spanish. In this role, you will provide outstanding support and assistance to our Spanish-speaking clients, ensuring they have a positive experience with our products and services.

Key Responsibilities

• Respond to customer inquiries and issues in Spanish via phone, email, and live chat.
• Assist customers with order placements, product information, and service requests.
• Document customer interactions accurately in our CRM system.
• Resolve customer concerns and complaints effectively, ensuring satisfaction.
• Collaborate with technical teams to address complex inquiries when necessary.
• Stay informed about product offerings, updates, and relevant market trends to provide accurate support.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to providing outstanding customer service, this position is tailored for you. You will be responsible for helping clients navigate their real estate inquiries while ensuring excellent communication and support in Slovenian.

Key Responsibilities

• Manage customer inquiries related to real estate listings, rental properties, and purchase processes via phone, email, and chat in Slovenian.
• Provide detailed information on property features, prices, and neighborhood amenities.
• Assist clients with application processes, lease agreements, and transaction inquiries.
• Resolve customer issues and concerns promptly to ensure a positive experience.
• Maintain accurate records of customer interactions and document inquiries in our CRM system.
• Collaborate with real estate agents and other departments to streamline processes and enhance customer satisfaction.
• Stay informed about market trends, new listings, and regulatory updates to provide useful insights to customers.

Requirements