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Dutch Speaking Customer Experience Specialist - Paid relocation to Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Experience Specialist, complete with paid relocation to the stunning landscape of Greece! In this dynamic role, you will be the bridge between our company and our Dutch-speaking clients, ensuring they receive top-notch support and engaging experiences. Your contributions will play a significant role in fostering client satisfaction and loyalty in a vibrant and culturally rich environment.


Key Responsibilities

  • Act as the primary point of contact for Dutch-speaking clients, effectively managing inquiries and providing tailored assistance.
  • Utilize various communication platforms (phone, email, chat) to engage with customers, resolving issues with efficiency and professionalism.
  • Keep accurate records of client interactions in our CRM system to support follow-ups and service enhancements.
  • Conduct regular check-ins to gauge client satisfaction and address potential challenges proactively.
  • Collaborate with internal teams to continuously improve service offerings based on client feedback.
  • Stay updated with product changes and market trends to provide clients with informed and accurate information.

Requirements

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Sr. Technical Program Manager - (United Kingdom, Germany, Ireland, Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. Technical Program Manager in United Kingdom, Germany, Ireland, Canada.

As a Senior Technical Program Manager, you will play a key role in managing the successful implementation and delivery of complex technical solutions to new clients. You will oversee project timelines, resources, and deliverables to ensure client satisfaction and operational excellence. In this role, you will collaborate with both internal and external teams, manage client expectations, and ensure projects are completed within scope, budget, and time constraints. You will also be responsible for mitigating risks and facilitating change requests, all while contributing to the overall project governance.

Accountabilities:

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