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Finnish Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a rewarding opportunity for Finnish Speaking Customer Service Representatives in the Banking industry. If you are passionate about finance and committed to providing outstanding customer service, this role is tailor-made for you. In this position, you will assist clients with their banking inquiries and services while delivering exceptional support in Finnish.


Key Responsibilities

  • Manage customer inquiries related to banking services, accounts, loans, and transactions via phone, email, and chat in Finnish.
  • Provide information on account management, products, and financial services opportunities.
  • Assist customers with account openings, service requests, and troubleshooting issues.
  • Resolve customer complaints and concerns promptly to ensure a positive banking experience.
  • Accurately document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and address customer needs effectively.
  • Stay informed on banking regulations and company products to provide accurate information to customers.

Requirements

Job Skills

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Finnish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!


Key Responsibilities

  • Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
  • Provide updates on flight schedules, cancellations, and handling changes in travel plans.
  • Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records within the CRM system.
  • Coordinate with internal teams to ensure smooth processing of customer requests.
  • Stay updated on industry trends and travel regulations to provide accurate information.

Requirements

Job Skills

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Finnish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Finnish Speaking Customer Service Representatives in the automotive industry. This is a fantastic opportunity for individuals who are passionate about cars and dedicated to providing exceptional customer service. In this role, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive accurate and helpful information in Finnish.


Key Responsibilities

  • Manage customer inquiries related to automotive services, products, and warranties via phone, email, and chat in Finnish.
  • Provide customers with information regarding vehicle specifications, pricing, and service options.
  • Assist customers with service requests, troubleshooting, and scheduling appointments.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Work closely with sales and technical teams to ensure customer needs are met effectively.
  • Stay updated on automotive trends and product offerings to provide informed assistance.

Requirements

Job Skills

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Nordic Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.


Key Responsibilities

  • Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
  • Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
  • Assist in troubleshooting issues related to public services and offer necessary follow-up support.
  • Document all customer interactions accurately to maintain proper records.
  • Work collaboratively with various government departments to resolve inquiries efficiently.
  • Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

Job Skills

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Nordic Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the finance industry. This is an incredible opportunity for individuals who are passionate about providing outstanding service and support in a fast-paced financial environment. You will assist clients across multiple Nordic languages, ensuring they receive the guidance and information needed regarding their financial inquiries.


Key Responsibilities

  • Respond to customer inquiries about financial products, services, and account management via phone, email, and chat in the relevant Nordic languages.
  • Provide accurate information regarding account status, transactions, and financial regulations.
  • Assist clients with troubleshooting issues related to their accounts or services.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with finance and compliance teams to ensure customer requirements are met efficiently.
  • Stay updated on financial industry trends and changes in policies to provide timely assistance.

Requirements

Job Skills

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Nordic Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This position is ideal for individuals fluent in one or more Nordic languages (Danish, Norwegian, Finnish, or Swedish) who are passionate about delivering exceptional customer service and support. As a member of our customer service team, you will help clients navigate their transportation needs while providing timely and accurate information.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
  • Provide detailed information regarding shipping options, delivery timelines, and service regulations.
  • Assist customers with booking procedures, changes, and cancellations of transportation services.
  • Resolve customer issues and complaints effectively to ensure a positive experience.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Work closely with operational teams to provide real-time updates and solutions to customers.
  • Stay informed about transportation trends and service updates relevant to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. If you are a customer-oriented individual with a passion for technology and communication, this role is tailored for you. You will provide vital support to customers, assisting them with inquiries about telecommunications products and services in their native Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, through phone, email, and live chat in Nordic languages.
  • Provide clear and accurate information regarding service offerings, pricing, and terms of service.
  • Assist customers with account management, activation, and changes to their services.
  • Resolve customer complaints and technical issues promptly, ensuring high satisfaction rates.
  • Document customer interactions and feedback in the customer relationship management (CRM) system.
  • Collaborate with technical and operational teams to enhance customer experience.
  • Stay updated on telecommunications advancements and company offerings to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
  • Provide guidance on best practices for using social media platforms effectively.
  • Assist users in resolving issues related to account management, content creation, and user engagement.
  • Document customer interactions accurately to ensure seamless follow-up and support.
  • Collaborate with product teams to relay user feedback and enhance service quality.
  • Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Job Skills

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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives within the retail industry. This role is ideal for individuals who possess a passion for customer engagement and are enthusiastic about providing excellent service to clients across the Nordic region. As a representative, you will be the face of our retail brand, assisting customers with their inquiries and enhancing their shopping experience in their native language.


Key Responsibilities

  • Handle customer inquiries related to retail products, online orders, and store policies through phone, email, and live chat in Nordic languages.
  • Provide product information, assistance with sales, and support for returns and exchanges.
  • Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions and maintain records accurately in the customer relationship management (CRM) system.
  • Collaborate with the sales and inventory teams to address customer needs and feedback.
  • Stay informed about product promotions, new arrivals, and retail trends to provide customers with relevant information.

Requirements

Job Skills

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Nordic Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. As a vital part of our team, you will assist customers in understanding and utilizing renewable energy solutions while providing exceptional service in Nordic languages. This opportunity is perfect for individuals who are passionate about sustainability and eager to contribute to a greener future.


Key Responsibilities

  • Handle customer inquiries regarding renewable energy products and services via phone, email, and live chat in Nordic languages.
  • Educate customers on renewable energy solutions, installation processes, and maintenance requirements.
  • Assist with account management, service scheduling, and resolving any issues or concerns.
  • Document customer interactions and feedback accurately to improve service delivery.
  • Collaborate with technical and sales teams to enhance customer experiences and resolve inquiries efficiently.
  • Stay updated on industry trends, innovations, and company offerings in renewable energy.

Requirements

Job Skills

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