financial services

Danish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at a dynamic FinTech Company, with the chance to work in beautiful Greece. This role is ideal for individuals passionate about both finance and technology, dedicated to providing excellent support to customers. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring a smooth customer experience.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Danish.
  • Provide detailed information on FinTech solutions, fees, and features to help customers navigate their options.
  • Assist customers with troubleshooting issues related to online banking and financial transactions.
  • Resolve customer queries and complaints promptly, maintaining a high level of satisfaction.
  • Document all customer interactions and feedback in the CRM system for accurate tracking.
  • Collaborate with internal teams to improve customer service delivery and address client needs efficiently.
  • Stay informed about FinTech trends and regulations to provide up-to-date information to customers.

Requirements

Job Skills

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Greek Speaking Customer Service Agent For Financial Department - Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for a Greek Speaking Customer Service Agent to join the financial department in Athens. In this role, you will provide exceptional customer service support to Greek-speaking clients, addressing their inquiries related to financial products and services while ensuring a seamless customer experience.


Responsibilities

  • Assist Greek-speaking customers via phone, email, and chat with inquiries about financial services and products.
  • Provide accurate information regarding account management, transactions, and general banking services.
  • Handle customer complaints and resolve issues efficiently, ensuring customer satisfaction.
  • Document customer interactions accurately in our CRM system for quality control and record-keeping.
  • Collaborate with team members to improve service delivery and enhance customer experience.
  • Keep up-to-date with financial products, services, and industry regulations to provide informed support.

Requirements

Job Skills

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Swedish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading FinTech company based in Greece. This role is perfect for individuals who are enthusiastic about finance and technology, and who want to be part of a dynamic and innovative environment. As a Customer Service Representative, you will assist clients with their questions and issues, ensuring they receive exceptional service in Swedish.


Key Responsibilities

  • Handle customer inquiries regarding financial products, services, and transactions via phone, email, and chat in Swedish.
  • Provide accurate information on account management, payment processing, and financial solutions.
  • Assist customers in resolving issues related to their accounts efficiently and effectively.
  • Document all customer interactions and maintain comprehensive records in the CRM system.
  • Collaborate with internal teams to ensure the highest level of service delivery.
  • Stay updated on the latest FinTech trends and company offerings to provide knowledgeable support.
  • Promote a positive customer experience by addressing concerns promptly and professionally.

Requirements

Job Skills

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German Speaking Customer Service for Financial Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Financial Services Company based in Greece. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional customer care. As a representative, you will assist clients in German, guiding them through their financial inquiries and ensuring a superior service experience.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and live chat in German.
  • Provide detailed information on banking options, investment services, and financial planning.
  • Assist customers with technical issues, account access, and transaction inquiries.
  • Resolve client complaints efficiently, ensuring their satisfaction and retention.
  • Document all customer interactions thoroughly in our CRM system for tracking and follow-up.
  • Collaborate with internal teams to ensure accurate information is provided and customer needs are met.
  • Stay updated on financial industry trends to offer knowledgeable advice to clients.

Requirements

Job Skills

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German Speaking Customer Service for Finance Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading Finance Company based in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding support to clients. As a customer service representative, you will communicate with clients primarily in German, assisting them with their financial inquiries and ensuring a seamless customer experience.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and live chat in German.
  • Provide clear and accurate information about financial services, investment options, and regulations.
  • Assist customers with account setup, modifications, and transaction inquiries.
  • Resolve customer complaints and issues promptly while adhering to company policies.
  • Accurately document all interactions and maintain comprehensive records in the CRM system.
  • Collaborate with internal teams to ensure the highest level of service delivery and client satisfaction.
  • Stay informed on financial market trends and updates to effectively address customer concerns.

Requirements

Job Skills

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Italian Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join a dynamic FinTech company based in Greece. This position is perfect for individuals who are passionate about the financial technology sector and are eager to provide exceptional service. As a customer service representative, you will assist clients with their inquiries and support them in navigating financial products and services in Italian.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Italian.
  • Provide clear and accurate information to customers regarding account setups, transactions, and financial services.
  • Assist with troubleshooting account-related issues and guide customers through the resolution process.
  • Resolve customer complaints and inquiries with professionalism, aiming for high customer satisfaction.
  • Document customer interactions and transactions accurately in the CRM system for tracking and follow-up.
  • Collaborate with technical departments to address any issues impacting customer experience.
  • Stay informed about industry trends and updates to provide valuable insights to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service Financial Sector - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish.
  • Educate customers on account features, benefits, and financial solutions tailored to their needs.
  • Assist customers with transaction inquiries, account setups, and troubleshooting issues.
  • Resolve customer complaints and provide effective solutions in a timely manner.
  • Document all customer interactions accurately in the CRM system for thorough records.
  • Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence.
  • Stay informed about financial products, market trends, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Financial Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.


Key Responsibilities

  • Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
  • Provide accurate information about financial products, promotions, and compliance requirements.
  • Assist customers with issue resolution, transactions, and account-related questions.
  • Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
  • Collaborate with internal teams to improve service delivery and client satisfaction.
  • Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Financial Institution - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Representative in a leading Financial Institution, located in the scenic setting of Greece. This role is perfect for individuals with strong Dutch language skills who are passionate about delivering exceptional customer service within the financial sector. You'll have the opportunity to engage with customers, helping them with their inquiries and ensuring their needs are met.


Key Responsibilities

  • Provide excellent customer service to Dutch-speaking clients via phone, email, and online chat.
  • Assist customers with queries regarding financial products, services, and account-related questions.
  • Resolve issues and complaints promptly while maintaining a high standard of service.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Stay updated on financial regulations and product information to provide informed customer support.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the finance industry. This role offers an exceptional opportunity for individuals who are passionate about finance and dedicated to providing excellent customer support. As a representative, you will engage with clients in Lithuanian, assisting them with their inquiries and helping them navigate financial products and services.


Key Responsibilities

  • Handle customer inquiries regarding financial products, services, and accounts via phone, email, and chat in Lithuanian.
  • Provide clear and accurate information about account balances, transactions, and financial regulations.
  • Assist clients in resolving issues related to their accounts and facilitate necessary follow-ups.
  • Maintain meticulous records of customer interactions in the CRM system.
  • Collaborate with financial advisors and internal teams to ensure customer needs are addressed effectively.
  • Stay informed about new financial products and services to provide up-to-date guidance to clients.

Requirements

Job Skills

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