Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience.

Key Responsibilities

• Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries regarding products and services, ensuring clear and effective communication.
• Resolve issues and complaints efficiently to enhance customer satisfaction.
• Document all customer interactions and maintain accurate and organized records.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay up-to-date with product knowledge to provide timely and informed support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian speakers looking to work in Greece! We offer fully paid relocation packages to ensure a smooth transition to your new role. As part of our dynamic team, you will play an essential role in supporting our Norwegian-speaking clients, contributing to an exceptional customer experience in various sectors.

Key Responsibilities

• Provide top-tier customer support in Norwegian across multiple channels including phone, email, and chat.
• Assist clients with inquiries and resolve issues related to our products and services.
• Document all client interactions in our CRM system for accurate tracking and reporting.
• Work collaboratively with different departments to address customer needs effectively.
• Stay updated on product knowledge and industry trends to offer informed assistance.
• Deliver exceptional service that aligns with our company values and enhances customer satisfaction.

Requirements

Mercier Consultancy MD is seeking talented Irish Speaking Customer Support Representatives to join our team in Sofia. This is a fantastic opportunity for individuals fluent in Irish who are passionate about customer service. In this role, you will engage directly with our Irish-speaking clients, providing them with outstanding support and assistance while navigating our products and services.

Key Responsibilities

• Provide exceptional customer support to Irish-speaking clients through various communication channels including phone, email, and live chat.
• Effectively address inquiries related to our products and services, ensuring accurate and helpful information is conveyed.
• Resolve customer complaints and issues efficiently, maintaining a high level of customer satisfaction.
• Document all customer interactions thoroughly and maintain clear records for future reference.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay informed about product updates and changes to provide customers with the best support possible.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for German Speaking professionals in beautiful Sofia, Bulgaria! We are offering a fully paid relocation package to help you make this move seamlessly. Join our vibrant team and utilize your language skills in a dynamic work environment, contributing to outstanding decisions and customer interactions.

Key Responsibilities

• Engage with German-speaking clients via phone, email, and chat, providing top-notch customer support and assistance.
• Address customer inquiries, offer insights about our services, and guide clients through any challenges they may encounter.
• Document customer interactions accurately in our systems for analysis and quality assurance.
• Collaborate with various teams to ensure customer satisfaction and streamline operations.
• Stay updated on company products and industry trends to effectively assist clients.
• Support the onboarding of new processes and strategies to enhance customer experience.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a German Speaking Customer Service Agent for Booking.com, which includes paid relocation to the scenic country of Greece. This position is perfect for individuals passionate about providing excellent customer service to German-speaking travelers, assisting them with their booking and travel needs.

Responsibilities

• Engage with German-speaking customers through various communication channels such as phone, email, and live chat to address inquiries and provide assistance.
• Support clients throughout the booking process by making, modifying, and canceling reservations as necessary.
• Troubleshoot and resolve any issues related to bookings, ensuring a smooth and satisfying customer experience.
• Maintain accurate records of customer interactions and feedback in the CRM system for quality control.
• Work collaboratively with internal teams to resolve complex customer issues effectively and efficiently.
• Stay updated on company policies, promotions, and product offerings to provide customers with accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, complete with paid relocation to the beautiful country of Greece. In this vital role, you will provide top-notch customer support to German-speaking clients, ensuring that their travel and booking needs are met with exceptional service.

Responsibilities

• Engage with customers in German through various channels, including phone, email, and live chat, addressing their inquiries and providing assistance.
• Support clients throughout the booking process, including making, modifying, and canceling reservations.
• Troubleshoot and resolve any issues related to bookings to enhance customer satisfaction.
• Document all customer interactions and feedback in the CRM system to maintain accurate records.
• Collaborate with internal teams to swiftly resolve complex customer issues and enhance the overall service experience.
• Stay informed about company policies, promotions, and travel offerings to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Danish Speaking Customer Service Agent to join the iconic Netflix team, with the chance to work remotely from Greece. In this dynamic role, you will provide outstanding support to Danish-speaking customers, assisting them with inquiries and enhancing their viewing experience with Netflix's extensive library of content.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing inquiries related to Netflix subscriptions, billing, and technical issues.
• Deliver exceptional customer service by providing accurate information and resolving customer concerns efficiently.
• Document customer interactions in the CRM system to maintain a high standard of service quality.
• Work collaboratively with teams to escalate and resolve complex issues when necessary.
• Stay informed about new releases, features, and policies to provide the best possible support.
• Provide feedback on customer trends to help improve service offerings.

Requirements

We are looking for an experienced AML Analyst with a strong background in crypto transactions and financial compliance. The ideal candidate is detail-oriented, analytical, and confident in navigating the complexities of AML processes — from transaction monitoring to KYC and investigations. This role requires fluency in both English and Russian and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

• Perform AML checks on transactions and customer activity.
• Transaction monitoring and alert handling.
• Conduct sanctions, PEP, and adverse media screening.
• Carry out investigations and manage AML cases.
•  Perform risk assessments and recommend control enhancements.
•  Support KYC onboarding and execute periodic reviews.

Requirements

•  2+ years of experience in AML or compliance roles.
•  Hands-on experience with crypto transactions and blockchain monitoring tools.
• Strong knowledge of sanctions lists, PEP identification, and AML regulatory frameworks.
• Advanced proficiency in English and Russian (written and spoken).
•  Strong analytical skills, attention to detail, and ability to work independently.

Benefits

Tiger Analytics is a leading AI and advanced analytics consulting firm dedicated to delivering impactful data-driven solutions to Fortune 100 companies worldwide. We specialize in helping organizations solve complex business challenges through innovative Data Engineering, Machine Learning, and AI techniques. We are currently seeking a highly skilled Data Engineering Lead to manage and lead complex data engineering projects, driving excellence and innovation in our delivery.

Requirements

• We are seeking a highly experienced Data Engineer with over four years of expertise in modern data stack technologies, specifically focusing on Azure Databricks and the Medallion Architecture encompassing the Bronze, Silver, and Gold processing layers.

• Proven experience in designing, developing, and optimizing scalable, cloud-based data pipelines is essential.

• Pipeline Development & Orchestration: Responsible for creating, deploying, and maintaining production-grade data pipelines utilizing Azure Databricks, PySpark, and Azure Data Factory (ADF).

• Medallion Framework Management: Accountable for developing and managing the comprehensive Lakehouse pipeline architecture across the Bronze, Silver, and Gold layers.

• Delta Lake Optimization: Expertise in applying advanced Delta Lake features such as Z-Ordering, liquid clustering, vacuuming, and partitioning techniques to minimize query costs and improve read/write efficiency.

Join the Skandi Involver team as Master.

Application Deadline 31.03.26 (internal applicants only)

DOF is excited to announce opportunities on our prestigious vessel, Skandi Involver, as we continue to uphold our commitment to excellence in offshore services. We are seeking dedicated team members to join us on this exciting journey starting from May 13th. Handover period prior to embarking is expected.

Current rotation - 6 weeks. Operation area - Brazil/Worldwide

As part of the crew on Skandi Involver, you will be an integral part of our operations, contributing to various tasks and ensuring that we maintain the highest standards of safety and efficiency in our work.

We value our employees and strive to create an environment that fosters teamwork, innovation, and professional growth. If you are looking to advance your career in the offshore industry and be part of a leading organization, DOF is the place for you!

Who we are 

DOF is a leading provider of integrated marine and subsea services to the global offshore energy market. We combine expertise, assets, and technology to execute integrated subsea and offshore operations safely, and reliably - every time.