Mercier Consultancy Global invites you to be part of our dynamic team as a German Speaking Customer Support Specialist for a leading gaming company in Athens. This exciting opportunity is perfect for passionate individuals who are fluent in German and have a strong interest in the gaming industry. In this role, you will provide top-notch customer support to gamers, ensuring they have the best experience possible with our client's products.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients through various communication channels, including chat, email, and phone.
• Assist customers in troubleshooting issues with their gaming accounts and provide solutions in a timely manner.
• Guide users on game features, in-game purchases, and account management.
• Document customer interactions and feedback to assist in improving service quality.
• Collaborate with internal teams to escalate complex issues and ensure resolution.
• Stay updated on current games and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is on the lookout for a passionate German Customer Support Consultant to join our dynamic team in Athens, supporting a leading telecommunications company. In this role, you will have the opportunity to help German-speaking customers navigate their telecommunications needs, ensuring they receive the best possible service every day.

Key Responsibilities

• Deliver top-notch customer support to German-speaking clients via various channels including phone, email, and chat.
• Assist customers with inquiries related to telecommunications services, billing, account issues, and technical support.
• Troubleshoot problems effectively and provide solutions in a timely manner.
• Document customer interactions comprehensively for follow-up and quality assurance.
• Collaborate with technical teams to resolve complex issues and provide a seamless customer experience.
• Stay updated on the latest products, services, and promotions to better assist customers.

Requirements

Mercier Consultancy MD is seeking a skilled German Customer Support Consultant to join our team, providing support for a prestigious automotive company from the comfort of your home in Greece. This remote position offers an exciting opportunity to work in the automotive sector while delivering exceptional service to German-speaking customers. If you have a passion for cars and customer interaction, this is the perfect role for you!

Key Responsibilities

• Provide outstanding customer support to German-speaking clientele via phone, email, and live chat.
• Assist customers with inquiries related to automotive products, services, and technical specifications.
• Resolve customer issues swiftly while ensuring a high level of satisfaction.
• Document customer interactions and feedback to facilitate continuous improvement.
• Work collaboratively with technical teams to address complex inquiries as necessary.
• Stay informed about the latest automotive trends and product offerings to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Client Service Consultant with an esteemed international airline, based in beautiful Athens. This role offers a unique opportunity for professionals looking to enhance their careers in a dynamic environment within the travel industry.

As a German Client Service Consultant, you will be pivotal in providing exceptional support to our German-speaking customers. Your expertise will help ensure that clients receive the highest standard of service throughout their travel experience.

Key Responsibilities:

• Assist German-speaking clients with inquiries related to flight bookings, reservations, and travel services via phone, email, and chat.
• Provide accurate information regarding flight schedules, fares, and travel policies to facilitate informed decision-making.
• Resolve customer issues and concerns efficiently, maintaining high levels of customer satisfaction.
• Document all client interactions accurately in our CRM system for comprehensive service tracking.
• Collaborate with various departments to address and resolve client requests swiftly.

Requirements

Mercier Consultancy MD is seeking a dedicated French Speaking Car Rental Agent to join our team in Athens. In this role, you will provide exceptional service to our French-speaking customers, assisting them with their car rental needs and ensuring a seamless experience.

Responsibilities

• Assist French-speaking customers by providing timely and comprehensive information related to car rental services.
• Handle reservations, modifications, and cancellations in a professional manner.
• Address customer inquiries and concerns, ensuring prompt and effective resolution to enhance customer satisfaction.
• Conduct vehicle inspections and explain rental agreements, ensuring customers understand terms and conditions.
• Collaborate with the operations team to ensure fleet availability and maintain high service standards.
• Stay updated on promotions, policies, and vehicle features to provide informed recommendations to customers.

Requirements

Join the innovative team at Mercier Consultancy MD as an Estonian Customer Support Representative specializing in E-commerce located in Athens. This role is perfect for individuals who are passionate about e-commerce and customer service, with a strong command of the Estonian language. You will be the first point of contact for our Estonian-speaking customers, ensuring they receive the highest level of service and support.

Key Responsibilities

• Provide outstanding customer support to Estonian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to e-commerce orders, product information, and account management.
• Resolve customer issues efficiently while maintaining high levels of satisfaction.
• Document customer interactions and feedback for continuous improvement.
• Work closely with internal teams to address and escalate complex issues when necessary.
• Stay up-to-date on industry trends and company policy changes to provide accurate information.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title: Groundskeeper
• Salary: $22.00 - $26.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Tuesday - Saturday; 8am - 5pm
• Explore Parkside Apartments: https://www.parksideipgliving.com/
  

Position Summary:

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title: Community Manager
• Salary: $75,000 - $85,000 annually, depending on qualifications, education, and prior experience
• Sign-On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Bonus: Quarterly bonus incentive bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Sunday – Thursday; 8am-5pm 
• Explore Hangar 128 Apartments: https://www.hangaripgliving.com
  ​

Position Summary:

We are looking for an Information Security Manager who will help mature our security culture, formalize internal processes, and lead the company toward continuous improvement of its security posture. You will collaborate with teams across the organization, develop security documentation, run awareness initiatives, and ensure a practical balance between strong security and fast-moving business operations in a fully remote and autonomous environment.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Identify customer needs and deliver solutions that exceed expectations
• Troubleshoot technical products and applications
• Provide product guidance and support sales-related inquiries
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: