Mercier Consultancy MD is excited to present a fantastic opportunity for commercial talents to join Eneco in Sofia, Bulgaria! This position not only offers the chance to work with a renowned energy company but also includes paid relocation. If you possess a strong commercial mindset and are looking to advance your career while experiencing the vibrant culture of Sofia, we encourage you to apply!

Key Responsibilities

• Utilize your commercial skills to identify business opportunities and drive sales initiatives for Eneco.
• Engage with clients to understand their needs and provide tailored energy solutions.
• Collaborate with internal teams to develop and execute effective sales strategies.
• Maintain and grow relationships with existing clients while proactively seeking new business leads.
• Monitor market trends and competitor activities to refine sales techniques and offerings.
• Achieve and exceed sales targets while contributing to overall team performance.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic Junior Case Officer to join our Billing team in Nicosia, Cyprus on a 6-month fixed term contract to cover a maternity leave period.

The successful candidate will be responsible for handling customer cases during the pre and post billing periods.  Some of the tasks of the role are:

• Investigating customer requests regarding potential billing discrepancies
• Open cases for invoice/credit accordingly depending on findings 
• Communicate effectively with internal teams to ensure timely issue resolution

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Testing Specialist. The role will be responsible for preparing and executing technical work related to the testing of applications, under the supervision of the Team Leader.

Responsibilities:

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Purpose:

As a Chief of Compliance and Money Laundering Reporting Officer (MLRO) you will lead our compliance function.

The ideal MLRO must be a Saudi national with extensive experience in the Saudi banking sector or in companies licensed by the Saudi Central Bank (SAMA). This role requires deep knowledge of regulatory frameworks, risk management, and anti-money laundering (AML) practices in Saudi Arabia.

Job duties and Responsibilities:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation! This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide clear and accurate information to help customers navigate their options and resolve issues.
• Handle customer complaints with professionalism and a focus on reaching effective solutions.
• Maintain detailed records of customer interactions in the CRM system for consistency and quality assurance.
• Collaborate with team members to continuously improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to enhance customer support.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Assist customers with account management, order placements, and issue resolution efficiently and courteously.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with team members to enhance service delivery and contribute to a positive team environment.
• Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
• Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.

Responsibilities

• Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
• Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
• Document all customer interactions in our CRM system to ensure quality service and follow-up.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about new products, promotions, and policies to deliver accurate information to customers.
• Contribute to a positive team environment by sharing insights and best practices.

Requirements

Mercier Consultancy MD is seeking a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This fantastic opportunity includes a fully paid relocation package, making it perfect for individuals looking to experience life in a vibrant European city while playing a crucial role in maintaining a safe online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it complies with established community guidelines.

Key Responsibilities

• Moderate and assess user-generated content in Czech to ensure adherence to community standards.
• Classify and evaluate content based on established moderation policies.
• Identify and escalate inappropriate content or violations to the relevant teams.
• Provide insights regarding content trends and user interactions to help refine moderation strategies.
• Work collaboratively with team members to enhance moderation processes and best practices.
• Stay updated on company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a dynamic Content Moderator fluent in Dutch/Flemish and English to join our team in Sofia, Bulgaria! This position includes relocation to the vibrant city of Sofia, providing individuals with a unique opportunity to engage in a multicultural work environment while making a positive impact online. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to community standards and policies, helping to cultivate a safe online platform for our users.

Key Responsibilities

• Moderate and assess user-generated content in Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify and evaluate content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user behavior to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes continuously.
• Stay informed about company policies related to content moderation and community engagement.

Requirements