• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customer.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Dyson Customer Service team in Greece, helping Dyson customers.

• Work from home
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is expanding their Responsible Gaming team in Malta and is looking for a Danish-speaking Responsible Gaming Analyst with prior iGaming experience.

This role sits at the intersection of psychology, player protection, and compliance. You will work on the frontline of Responsible Gaming, identifying risk patterns, supporting players, and ensuring regulatory standards are met.

Key Responsibilities

• Monitor player activity and identify potential risk indicators
• Proactively contact at-risk players to provide guidance and support
• Review registration checks and block underage accounts
• Handle self-exclusion reviews and process refund cases where applicable
• Maintain detailed documentation and case reports
• Escalate high-risk cases with structured analysis and recommendations
• Contribute to improvements in Responsible Gaming procedures
• Support internal training and awareness initiatives related to player protection

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Director of Process Management & Optimization, the Manager, Process Optimization is the "guardian" of our most critical workflows. You love solving problems, hunting for inefficiencies, and ensuring that our customer promises are kept every single time.

In this role, you will have direct ownership of the lending journey. You will be responsible for ensuring our processes are not only efficient and scalable but also rigorously controlled. You’ll be part of a team responsible for ensuring Financeit’s continued ability to scale without adding unnecessary friction or risk.

What you’ll do:

Mercier Consultancy MD is excited to offer an excellent opportunity for an Italian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support included. In this role, you will be the first point of contact for our Italian-speaking customers, providing them with exceptional service and support regarding our products and services.

Responsibilities

• Assist Italian-speaking customers through phone, email, and chat by addressing inquiries and providing comprehensive information.
• Deliver top-notch service, ensuring a seamless experience for customers from initial contact to resolution.
• Handle customer complaints and issues with professionalism, striving for high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to maintain quality service standards.
• Work collaboratively with team members to ensure consistent service delivery and enhance customer experience.
• Stay updated on product offerings and industry trends to provide informed and relevant support to customers.

Requirements

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries.

Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

Are you fluent in Dutch and passionate about providing excellent customer service? Would you like to live in Greece while working for an international company, with the freedom to choose between Athens or remote locations?

We are looking for Dutch-speaking Customer Service Representatives to join a growing international team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is an excellent opportunity to grow your career while enjoying life in Greece — whether you want to experience the bustling city life of Athens or enjoy a more relaxed lifestyle by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Are you fluent in Norwegian and passionate about helping customers? Would you like to live in Greece while working in a dynamic international environment, with the option to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service Representatives to join the Dyson team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is a fantastic opportunity to combine professional growth with the Mediterranean lifestyle — whether you want the vibrant city life of Athens or a more relaxed pace by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Norwegian
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Location: Remote – Johannesburg, Gauteng, South Africa

Contract Term: February through September (with potential extension based on performance and business needs)

About the Role

We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.

This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.

What You’ll Do:

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.