Join Our Team!

Are you fluent in Italian and looking for an amazing opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and passionate Italian Speaking Customer Representative to our team.

This role includes the remarkable benefit of paid relocation to Greece, where you can enjoy a rich cultural experience while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, addressing inquiries with professionalism and empathy.
• Engage with customers through various channels, including phone, email, and chat, ensuring their needs are met.
• Utilize our client systems to provide accurate and efficient service.
• Collaborate with fellow team members to ensure swift resolution of client issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a passion for customer service.
• Willingness to learn new tools and technologies suitable for a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced setting.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and looking for an amazing opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and passionate Italian Speaking Customer Representative to our team.

This role includes the remarkable benefit of paid relocation to Greece, where you can enjoy a rich cultural experience while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, addressing inquiries with professionalism and empathy.
• Engage with customers through various channels, including phone, email, and chat, ensuring their needs are met.
• Utilize our client systems to provide accurate and efficient service.
• Collaborate with fellow team members to ensure swift resolution of client issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a passion for customer service.
• Willingness to learn new tools and technologies suitable for a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced setting.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD is excited to present a fantastic opportunity for a German Speaking Customer Service Agent for a leading online travel agency. This remote position allows you to work from beautiful Greece while providing exceptional service to German-speaking customers, assisting them with their travel inquiries and bookings.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to travel arrangements, bookings, and cancellations.
• Provide accurate information about travel packages, destinations, and policies to enhance customer experience.
• Handle customer complaints with empathy and professionalism, striving for effective solutions.
• Document customer interactions in the CRM system to ensure consistent service and follow-up.
• Collaborate with the travel team to stay informed about the latest offerings and promotions.
• Promote travel-related products and services while encouraging customer loyalty.

Requirements

Senior Software Engineer - Developer Tools & SDKs

Location: Remote - US & Americas

Compensation: $ Competitive

We are a fast-growing software company dedicated to supporting and developing an EVM-compatible, open-source, proof-of-stake platform. This public network is engineered for enterprise and Web3 applications, prioritizing speed, security, stability, and sustainability, and is governed by industry-leading organizations. We are seeking an experienced Software Engineer to lead the development of world-class developer tools and SDKs.

You will take the lead on crafting seamless developer experiences, owning the design, build, and maintenance of our open-source SDKs and related tooling. This role requires technical leadership, hands-on coding across multiple languages, and a strong focus on developer empathy. You will work cross-functionally to ensure our tools are intuitive, robust, and aligned with real-world developer needs.

What You'll Be Doing:

Join Mercier Consultancy MD as a Hungarian Speaking Game Support Advisor and embark on an exciting journey in Sofia, with relocation expenses fully covered! We are looking for enthusiastic individuals who are passionate about gaming and committed to providing exemplary support to our Hungarian-speaking players. In this role, you will help enrich the gaming experience through personalized customer interaction and problem-solving.

Key Responsibilities

• Respond to Hungarian-speaking players' inquiries via email, ensuring timely and effective assistance.
• Assist with troubleshooting, game account issues, and provide guidance on gameplay questions.
• Strive to deliver a high level of service that leads to improved player satisfaction and loyalty.
• Maintain detailed records of player interactions and feedback to identify trends and areas for improvement.
• Work closely with other departments to escalate issues or relay valuable player insights.
• Stay informed on product updates and gaming news to provide accurate support.

Requirements

We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

At Octopus Relocations, we specialize in providing personalized relocation and destination services for international assignees, expatriates, and corporate clients in Greece and abroad. As part of the Orphee Beinoglou Group, we combine the heritage of one of the region’s most established moving providers with the flexibility and care of a boutique relocation company.

We are currently seeking a Relocation Coordinator to join our growing team in Athens.

The ideal candidate will be highly organized, service-oriented, and capable of managing multiple relocation cases with empathy, precision, and professionalism.

Responsibilities:

Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.

Responsibilities

• Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
• Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
• Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
• Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
• Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Assist German-speaking customers through various channels, including phone, email, and live chat.
• Support clients with their booking processes, modifications, and cancellations.
• Troubleshoot any issues related to reservations and provide timely and effective solutions.
• Document customer interactions and feedback in the company’s CRM system for quality assurance.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.

Responsibilities

• Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
• Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
• Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
• Document and track customer interactions in the company’s CRM system for reference and quality assurance.
• Collaborate with teams across the organization to resolve complex customer issues effectively.
• Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

Requirements