Dutch Speaking Customer Service for Consumer Electronics Brand - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading consumer electronics brand, with the unique chance to work in Greece! This position is perfect for individuals who have a passion for technology and exceptional customer service skills. In this role, you will assist customers in Dutch, addressing their inquiries and ensuring a great experience with our prestigious electronics brand.
Key Responsibilities
- Handle customer inquiries about consumer electronics products, services, and promotions via phone, email, and live chat in Dutch.
- Provide expert guidance on product features, troubleshooting, and usage instructions to customers.
- Assist with order processing, modifications, and resolving billing or service issues.
- Document customer interactions thoroughly in our CRM system for effective follow-up.
- Work closely with technical support and sales teams to ensure accurate information and high standards of service.
- Stay up to date with the latest product launches and technology trends in consumer electronics.
Requirements