educate clients

German Client Care Consultant for a new online payment platform - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Client Care Consultant for a new online payment platform based in Athens. This is a unique opportunity to be part of a pioneering team that is dedicated to providing top-tier support to our German-speaking clients as they navigate our innovative payment solutions. If you're passionate about customer care and technology, we want you on our team!


Key Responsibilities

  • Provide exceptional support to German-speaking clients through multiple communication channels, including phone, email, and chat.
  • Assist clients with onboarding processes and ensure they understand the functionalities of the new online payment platform.
  • Identify and resolve client issues promptly while maintaining a high level of customer satisfaction.
  • Educate clients on best practices for using the payment platform to optimize their experience.
  • Document client interactions and provide feedback to improve service offerings and client experience.
  • Collaborate with internal teams to develop training materials and support resources for clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Outbound Sales Representative - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Representative and take advantage of our paid relocation to Sofia! This is a fantastic opportunity for proactive individuals with a passion for sales who want to grow their careers in a vibrant city. As an Outbound Sales Representative, you will engage with potential clients, promote our services, and work to convert leads into loyal customers.


Key Responsibilities

  • Initiate outbound contact with potential customers in the Dutch-speaking market to generate leads and drive sales.
  • Identify client needs and provide tailored solutions to meet their requirements effectively.
  • Close sales through compelling communication and persuasive sales techniques.
  • Maintain detailed records of all customer interactions and sales activities in our CRM system.
  • Collaborate with the sales and marketing teams to optimize outreach strategies and enhance client engagement.
  • Continuously improve product knowledge to effectively educate clients about our services.
  • Achieve and exceed individual sales targets while contributing to the overall success of the team.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Energy Advisor - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Energy Advisor and take advantage of a fantastic opportunity to relocate to Sofia with paid relocation! In this role, you will be at the forefront of advising clients on efficient energy practices and sustainable solutions. You will utilize your expertise to guide Dutch-speaking customers in optimizing their energy consumption while contributing to a greener future.


Key Responsibilities

  • Engage with clients to assess their energy needs and offer personalized energy solutions.
  • Perform energy assessments to identify efficiency improvements and cost-saving opportunities.
  • Educate clients on various energy products and services through informative presentations.
  • Establish and nurture lasting relationships with clients to ensure satisfaction and retention.
  • Stay informed about industry trends and regulatory changes that impact energy consumption.
  • Work closely with cross-functional teams to implement energy efficiency programs.

Requirements

Job Skills

View the job post & apply
Login/Signup

Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.


Key Responsibilities

  • Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
  • Assist customers with troubleshooting, account management, and service inquiries.
  • Educate clients on product features, service options, and best practices in using IT products.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to facilitate timely solutions for customer problems.
  • Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Lithuanian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
  • Educate clients about product features, applications, and compliance with industry standards.
  • Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
  • Document customer interactions accurately to ensure comprehensive follow-up and support.
  • Collaborate with product development and sales teams to enhance customer satisfaction.
  • Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service For The First European Tech Bank Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives at the First European Tech Bank. This prestigious position is perfect for those who are passionate about technology and finance and who wish to contribute to the innovative banking experience of our clients. In this role, you will provide outstanding service and support to ensure our customers have the best banking experiences.


Key Responsibilities

  • Respond to customer inquiries regarding banking services, account management, and tech solutions via phone, email, and chat in Dutch.
  • Assist customers with account setup, transactions, and troubleshooting technical issues.
  • Educate clients about the bank's digital products and features.
  • Document customer interactions accurately and maintain comprehensive records.
  • Follow up on open inquiries to ensure timely resolutions and customer satisfaction.
  • Collaborate with banking and tech teams to enhance service delivery and respond to customer feedback.

Requirements

Job Skills

View the job post & apply
Login/Signup

Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Slovak Speaking Customer Service Representatives in the banking industry. This position is perfect for individuals who have a keen interest in finance and enjoy helping customers navigate their banking needs. As a part of our dedicated team, you will provide exceptional support and service to clients, using your Slovak language skills to ensure clear communication.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and chat in Slovak.
  • Educate clients on banking processes, account features, and online banking tools.
  • Assist customers with troubleshooting issues related to transactions and account discrepancies.
  • Document all customer interactions accurately and ensure follow-up as needed.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Maintain up-to-date knowledge of banking regulations and financial products.

Requirements

Job Skills

View the job post & apply
Login/Signup

Latvian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Latvian Speaking Customer Service Representatives in the Pharmaceuticals industry. This position is ideal for individuals who are passionate about healthcare and want to make a positive impact through exceptional customer support. You will engage with clients in Latvian, assisting them with inquiries about pharmaceutical products, services, and related information.


Key Responsibilities

  • Provide outstanding customer service by managing inquiries related to pharmaceutical products, prescriptions, and health information via phone, email, and chat in Latvian.
  • Assist customers with order processing, product availability, and general inquiries about pharmaceutical services.
  • Educate clients on product usage, side effects, and provide guidance as necessary within regulatory guidelines.
  • Resolve customer complaints and issues effectively while ensuring satisfaction and compliance.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with healthcare professionals and internal teams to provide comprehensive support to customers.
  • Stay informed on industry trends and company products to provide accurate and relevant information to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Finnish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Finnish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for tech-savvy individuals who are passionate about helping customers with their IT-related inquiries and support needs. As part of our dedicated team, you will provide exceptional service in Finnish while guiding clients through their technical challenges.


Key Responsibilities

  • Handle customer inquiries related to IT products, services, and technical support via phone, email, and chat in Finnish.
  • Assist customers in troubleshooting software and hardware issues, providing clear guidance and solutions.
  • Educate clients on product features, updates, and effective usage of IT solutions.
  • Document customer interactions accurately and track issues to resolution.
  • Collaborate with technical teams to escalate and resolve complex issues.
  • Stay updated on the latest IT industry trends and product information to enhance customer service.

Requirements

Job Skills

View the job post & apply
Login/Signup

Portuguese Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a strong understanding of financial services and a passion for providing exceptional customer support. As a representative, you will assist clients in navigating financial products and services, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding financial products, account management, and general banking services via phone, email, and chat in Portuguese.
  • Provide guidance on account openings, transaction processes, and financial service options.
  • Assist customers with account issues, complaints, or discrepancies, resolving them in a timely and effective manner.
  • Educate clients about financial services, policies, and best practices to enhance their experience.
  • Accurately document customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to ensure quality service delivery and improved customer experiences.
  • Stay informed about industry trends, product offerings, and regulatory changes to provide accurate support.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to educate clients

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact