Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Front Office Technical Advisor, with the exciting opportunity of paid relocation to Sofia. This role is ideal for individuals who are passionate about customer service and possess a knack for technical problem-solving. As a Front Office Technical Advisor, you will serve as the primary point of contact for our Dutch-speaking clients, helping them navigate various technical challenges and providing comprehensive support.

Key Responsibilities

• Deliver outstanding technical assistance to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify and resolve technical issues promptly, ensuring customer satisfaction at every interaction.
• Effectively document customer interactions and resolutions within our CRM system, maintaining accurate records.
• Collaborate with team members and escalate complex issues to the appropriate departments.
• Stay updated on product knowledge and technical advancements to provide knowledgeable support.
• Build rapport and foster long-term relationships with clients through excellent service and follow-up.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Front Office Technical Advisor, with paid relocation to Sofia. This role is perfect for individuals who enjoy directly engaging with customers while providing expert technical support. As a Front Office Technical Advisor, you will be the first point of contact for clients, assisting them with their technical inquiries and ensuring they receive top-notch service.

Key Responsibilities

• Provide exceptional front office technical support to Dutch-speaking customers in person, via phone, and through digital channels.
• Diagnose and troubleshoot technical issues, working to resolve problems quickly and efficiently.
• Communicate clearly with clients, guiding them through solutions and ensuring their satisfaction.
• Document all interactions and troubleshooting steps taken in the CRM system for record keeping.
• Collaborate with technical teams to escalate unresolved issues and share customer feedback.
• Stay informed about product developments, updates, and best practices to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction!

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Respond to inquiries regarding products and services with accuracy and professionalism.
• Efficiently resolve customer issues and complaints to ensure maximum satisfaction.
• Document each customer interaction thoroughly for quality assurance.
• Collaborate with internal teams to provide effective solutions and enhance service delivery.
• Stay updated on our products, services, and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to the vibrant city of Sofia, Bulgaria. In this role, you will be instrumental in providing exceptional support to our Dutch-speaking clients, addressing their inquiries, and ensuring a positive customer experience. If you're looking for a fresh start in a new location while helping customers, this is the perfect opportunity for you!

Key Responsibilities

• Provide outstanding customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Respond promptly and accurately to customer inquiries regarding products, services, and company policies.
• Effectively resolve customer issues and complaints to enhance satisfaction and loyalty.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with different departments to address complex customer needs and offer effective solutions.
• Keep up to date with the company's products, services, and industry trends to ensure informed support.

Requirements

About HSO

HSO is a distinguished Microsoft Dynamics Gold Partner, dedicated to delivering exceptional Microsoft Dynamics 365 solutions. Our approach combines deep industry expertise with advanced technology to help customers achieve operational success. We are actively expanding and looking for a skilled leader to join our Global Services team.

Role Overview

As the D365 F&O Lead SCM + AWMS Consultant, you will be responsible for overseeing Supply Chain and Advanced Warehouse Management solutions for our clients. You will leverage your substantial experience to guide implementation practices, provide expert advice, and ensure that our solutions align with best practices and customer needs. This role allows for remote work and requires collaboration with international teams while driving project success.

Key Responsibilities

Mercier Consultancy MD is excited to present outstanding Polish Speaking Customer Service roles in the picturesque country of Bulgaria, along with a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the diverse culture and natural beauty of Bulgaria.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we are deeply committed to fostering a supportive and collaborative work environment. As part of our dedicated team, you'll have a direct impact on our customers' experiences, helping us achieve excellence in service delivery.

Key Responsibilities

• Provide exceptional support to Polish-speaking customers through phone, email, and chat, ensuring clear communication and professionalism at all times.
• Assist customers in navigating our products and services, offering helpful information and guidance.
• Quickly resolve customer inquiries and complaints to ensure satisfaction and retention.
• Document customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with various teams to improve service quality and customer satisfaction outcomes.
• Keep up to date with our offerings and industry trends to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers through phone, email, and chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure clarity and continuity of service.
• Work collaboratively with team members to drive continuous improvement in service delivery.
• Stay updated on company offerings, promotions, and industry trends to provide valuable insights to customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: