Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Motia is seeking a dynamic and results-driven Senior Sales Executive to join our high-performing sales team in the Preston area. In this role, you will be responsible for driving revenue growth by acquiring new customers and maintaining strong relationships with existing clients. You will utilise advanced sales techniques and our portfolio of Fuel Cards (Shell, BP, Esso, Texaco, Allstar, and more) and fleet products to effectively guide prospects throughout the sales process.

Key Responsibilities:

• Develop a comprehensive understanding of our product offerings and industry landscape.
• Plan and prioritize sales activities to optimize outreach and customer engagement.
• Conduct targeted business-to-business cold calls to identify and nurture leads.
• Manage customer accounts to maximize fuel volumes and meet their needs.
• Drive new business opportunities and successfully close deals via phone interactions.
• Provide exceptional service to enhance customer satisfaction and promote business growth.
• Respond to inquiries promptly and follow up using appropriate methods.
• Utilize our CRM system to track sales progress and maintain a robust pipeline.
• Stay informed on industry trends to identify new growth opportunities.
• Perform any additional tasks as required to support team objectives.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Booking.com Customer Service team in Greece, helping Booking.com customers.

• Communicate with customers via phone, chat & e-mail

• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the high tech Microsoft Customer Service team in Greece, helping Microsoft customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Join Mercier Consultancy MD as a Polish Speaking Customer Service Agent in the vibrant city of Sofia, Bulgaria! This is an exciting opportunity for individuals fluent in Polish who are eager to provide exceptional customer service while immersing themselves in a new cultural experience. We offer a fully paid relocation package to help you start this adventure!

Key Responsibilities

• Handle incoming customer inquiries from Polish-speaking clients via phone, email, and chat.
• Provide informative and effective support to address customer questions and concerns.
• Document customer interactions accurately in our CRM system to ensure seamless service.
• Collaborate with team members to identify and implement improvements in customer service processes.
• Participate in professional development training to enhance service skills and product knowledge.
• Contribute to a positive team environment while striving for high customer satisfaction.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for a Croatian Speaking Customer Support Representative in the travel and hospitality sector, based in the vibrant city of Athens. In this role, you will be the first point of contact for Croatian-speaking clients, ensuring they receive top-notch support as they plan their travel experiences.

Key Responsibilities

• Assist Croatian-speaking customers with their travel inquiries via phone, email, and chat regarding hospitality services.
• Provide accurate information on accommodations, reservations, and local attractions to enhance the customer experience.
• Handle bookings and modifications, ensuring an efficient and seamless process for clients.
• Resolve inquiries, issues, and complaints effectively to maintain high customer satisfaction levels.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to improve service delivery and address any emerging client needs.
• Stay informed about industry trends and company offerings to provide the best advice and service to clients.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: