Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.

Key Responsibilities

• Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
• Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
• Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
• Maintain detailed records of customer interactions and troubleshoot processes in our support system.
• Collaborate with internal teams to address complex issues and enhance customer experience.
• Stay updated on new product releases, service changes, and technical advancements to support customers effectively.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch/Flemish Speaking Sales Representative ready for relocation to the dynamic city of Sofia, Bulgaria. We are seeking enthusiastic individuals who are fluent in Dutch or Flemish and passionate about sales. This position will allow you to promote our client's innovative products and services while experiencing the vibrant culture of Sofia.

Key Responsibilities

• Establish and nurture relationships with potential clients through various outreach methods, including calls and emails.
• Effectively communicate the unique features and benefits of our client’s offerings to help clients make informed purchasing decisions.
• Meet and exceed sales targets while actively contributing to the overall goals of the sales team.
• Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.
• Collaborate with marketing and support teams to enhance customer experience and service quality.
• Engage in continuous training to develop your product knowledge and sales skills further.

Requirements

Mercier Consultancy MD is excited to announce a wonderful opportunity for a Dutch/Flemish Speaking Sales Representative with relocation to the beautiful city of Sofia, Bulgaria. We are seeking enthusiastic individuals who are fluent in Dutch or Flemish and are eager to build a successful career in sales. In this role, you will be responsible for promoting and selling our client’s exceptional products and services, while engaging with a diverse range of customers.

Key Responsibilities

• Identify, engage, and build relationships with potential clients through various outreach methods.
• Clearly communicate the features and benefits of our client’s offerings to assist customers in making informed decisions.
• Meet and exceed individual sales goals while contributing to the overall objectives of the sales team.
• Conduct market research to understand trends, demands, and competitive landscape.
• Collaborate with other teams, including marketing and customer support, to ensure a positive customer experience.
• Participate in training sessions to continuously enhance product knowledge and sales strategies.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Sales Representative, offering relocation to the beautiful city of Sofia, Bulgaria. We are seeking enthusiastic individuals who are fluent in Dutch and have a passion for sales. In this key role, you will be responsible for driving sales and promoting our client’s exceptional products and services, while enjoying the rich culture and experiences that Sofia has to offer.

Key Responsibilities

• Identify and engage potential customers through various outreach methods, including phone, email, and networking.
• Present and communicate the features and benefits of our client’s products to assist clients in their purchasing decisions.
• Meet and exceed individual sales targets while contributing to the collective success of the sales team.
• Conduct market research to stay current on industry trends and competitor analysis.
• Collaborate with other teams such as marketing and support to ensure a seamless customer experience.
• Participate in ongoing training sessions to enhance product knowledge and refine sales skills.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch Speaking Reservations Agent for Booking.com to join our enthusiastic team! This exciting position allows you to work in the beautiful setting of Greece, interacting with clients to facilitate their booking needs and ensure a fantastic customer experience.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations for Booking.com through various channels, including phone, email, and chat.
• Provide in-depth information about available accommodations, pricing, availability, and local experiences to guide clients in making informed decisions.
• Accurately process reservation requests and confirm all necessary details to provide a smooth booking experience.
• Proactively address and resolve any customer inquiries or issues related to bookings with professionalism and efficiency.
• Maintain comprehensive records of client interactions and booking details within our CRM system.
• Stay updated on market trends, hotel offers, and local attractions to provide clients with the best options.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Virtual Assistant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Manage and grow social media accounts, including content creation and audience engagement
• Develop and publish marketing content aligned with brand strategy
• Conduct proactive outreach and pitch partnership opportunities to drive new business
• Build and maintain strong relationships with partners and clients
• Handle email correspondence, scheduling, and general administrative support

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via calls and emails
• Hands-on technical support activities (ticket handling/issue troubleshooting)
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via calls and emails
• Hands-on technical support activities (ticket handling/issue troubleshooting)
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role: