Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speakers looking for jobs in Greece! We offer a fully paid relocation package to support you in making this dynamic move. If you are passionate about providing excellent customer service and have strong communication skills in Portuguese, we want you to join our team!

Key Responsibilities

• Engage with Portuguese-speaking customers via phone, email, and chat, providing exceptional support and assistance.
• Address inquiries, assist with product information, and resolve issues efficiently to ensure customer satisfaction.
• Document customer interactions accurately in our database and maintain up-to-date records.
• Collaborate with cross-functional teams to improve the overall customer experience and workflow.
• Stay informed about our products and services to offer knowledgeable assistance to clients.
• Participate in training and development opportunities to grow your skills and advance your career.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Polish Speaking professionals to join our team in Sofia, Bulgaria! With a fully paid relocation package, this is perfect for individuals looking to advance their career while experiencing the rich culture and vibrant lifestyle Bulgaria has to offer. In this role, you will be instrumental in providing outstanding service and support to our Polish-speaking clients, ensuring their needs are met with excellence.

Key Responsibilities

• Engage with Polish-speaking clients through various channels, providing information, assistance, and support as needed.
• Address customer inquiries and concerns effectively, ensuring high levels of client satisfaction.
• Document all interactions accurately within our CRM system for tracking and reporting purposes.
• Collaborate with teams across the organization to enhance customer engagement practices.
• Stay informed about products, services, and market trends to offer well-rounded advice to customers.
• Participate in training and development initiatives to improve your skills and enhance service delivery.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.

Key Responsibilities

• Provide exceptional customer support to clients via phone, email, and live chat in Dutch.
• Assist customers with inquiries regarding vehicle specifications, service options, and warranty information.
• Help customers navigate their accounts, process orders, and resolve issues efficiently.
• Document all customer interactions accurately in the CRM system for proper tracking and follow-up.
• Collaborate with technical staff to address customer concerns related to automotive services.
• Stay informed about product updates, promotions, and industry trends to enhance customer engagement.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

eJam is a consumer products brand incubator and holding company focused on eCommerce marketing. We are seeking an experienced Retention Marketing Specialist to play a crucial role in supporting our marketing team's initiatives and contributing to our overall brand-building strategy.

Role Overview:

This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive revenue growth, and support marketing efforts for our eCommerce, marketplace, and retail business.

This role is the right fit for you if :

Mercier Consultancy MD is seeking a talented Polish Speaking Gaming Support Specialist to join our passionate team! This is an exciting opportunity to provide outstanding support to Polish-speaking gamers while enjoying a paid relocation to the beautiful city of Sofia, Bulgaria. If you love gaming and have a desire to assist others, we want to hear from you!

Key Responsibilities

• Deliver high-quality customer service in Polish through email correspondence.
• Assist gamers with inquiries regarding gameplay, account support, and technical issues.
• Troubleshoot and resolve customer complaints swiftly to enhance user satisfaction.
• Maintain clear documentation of customer interactions and feedback for continuous improvement.
• Collaborate with development teams to communicate valued player feedback and insights.
• Stay informed on current gaming trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a position for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. This role is ideal for individuals passionate about technology and customer engagement. As a customer service representative, you will assist clients in navigating tech solutions and addressing inquiries in Spanish, ensuring they enjoy a seamless experience.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and live chat in Spanish.
• Provide assistance with account setup, technical support, and product features.
• Educate customers about new technologies, updates, and best practices in using tech solutions.
• Resolve customer issues efficiently while maintaining a high level of satisfaction.
• Document customer interactions in our CRM system for future reference and analysis.
• Collaborate with technical teams to ensure prompt resolution of complex issues.
• Stay informed about industry trends and the company’s offerings to enhance customer assistance.

Requirements

Mercier Consultancy MD is seeking a talented Solutions Consultant who is fluent in both Dutch and English to join our dynamic team in Sofia, Bulgaria. In this role, you will be essential in assisting clients in navigating our innovative solutions, ensuring they achieve their business objectives effectively. If you're passionate about technology and customer engagement, we encourage you to apply!

Key Responsibilities

• Engage with clients to understand their specific needs and goals, facilitating effective consultations.
• Design and present tailored solutions that address client challenges and deliver measurable results.
• Act as a trusted advisor, offering insights and recommendations that enhance client satisfaction.
• Collaborate with internal teams to ensure the seamless implementation and ongoing support of solutions.
• Conduct training sessions for clients, ensuring they are equipped to utilize our solutions fully.
• Stay updated on industry trends and advancements to provide informed guidance during consultations.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.

Key Responsibilities

• Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
• Provide detailed information on available entertainment options and assist with bookings and reservations.
• Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
• Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.

Requirements

Overview: 
As a D365 Customer Engagement (CE) Presales Solutions Architect, you will play a pivotal role in shaping our go-to-market strategy and driving customer success through innovative solutions. This position combines technical expertise, strategic thinking, and strong communication skills to deliver compelling demonstrations and presales engagements that inspire customers to embrace Microsoft technologies. 

Key Responsibilities