Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food, hospitality, and providing outstanding customer service, this role is for you. You will assist customers by addressing their inquiries and enhancing their dining and purchasing experiences, all while communicating effectively in Finnish.

Key Responsibilities

• Manage customer inquiries related to food and beverage products, services, and promotions via phone, email, and live chat in Finnish.
• Provide information on menu items, nutrition, ingredients, and preparation methods.
• Assist customers with order placements, modifications, and inquiries regarding delivery or service.
• Address and resolve customer complaints and issues promptly and courteously.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with kitchen and service teams to ensure a seamless customer experience.
• Stay informed on food and beverage trends to deliver relevant and engaging customer interactions.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Finnish Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who have a passion for finance and a commitment to providing excellent customer service. As a customer service representative, you will assist clients in navigating their financial needs and ensure exceptional service in Finnish.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and accounts via phone, email, and chat in Finnish.
• Provide information on banking options, investment opportunities, and financial regulations.
• Assist customers with account management, transaction queries, and troubleshooting issues.
• Resolve customer complaints efficiently, maintaining a high level of professionalism and satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and future reference.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay informed about financial industry trends and company offerings to provide relevant advice to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Finnish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are looking to contribute to a vital industry while providing outstanding support to customers. In this position, you will engage with clients in Finnish, assisting them with inquiries related to energy services and products.

Key Responsibilities

• Handle customer inquiries related to oil and gas services, tariffs, and operational support via phone, email, and chat in Finnish.
• Provide clients with accurate information regarding service options, pricing, and regulations.
• Assist customers with account management and troubleshoot service-related issues.
• Document all customer interactions in the CRM system for record-keeping and future reference.
• Collaborate with technical teams to resolve customer issues effectively.
• Keep up-to-date with industry trends and product knowledge to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are dedicated to supporting learners and educators. In this role, you will provide assistance in Finnish, helping customers navigate e-learning services and enhancing their overall experience.

Key Responsibilities

• Manage customer inquiries regarding e-learning platforms, course offerings, and educational resources via phone, email, and chat in Finnish.
• Assist users with account setup, course registration, and technical issues.
• Provide detailed information about educational programs, features, and user guidelines.
• Resolve customer complaints and inquiries efficiently, ensuring a high level of satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with educational and technical teams to improve service delivery and user experiences.
• Stay informed about industry trends and product updates to offer relevant assistance to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Finnish Speaking Customer Service Representatives in the biotechnology industry. This role presents a unique opportunity to support clients in navigating the complex world of biotechnology products and services. If you possess a strong customer service ethos and a passion for biotechnology, we encourage you to apply and be part of our supportive team.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in Finnish.
• Provide clear and accurate information to clients about product usage, compliance, and industry guidelines.
• Assist with troubleshooting and coordinate with technical teams to resolve customer queries.
• Accurately document customer interactions and ensure timely follow-ups.
• Work alongside sales and product teams to enhance customer experience and satisfaction.
• Stay updated on industry developments and training opportunities to better assist clients.

Requirements

Mercier Consultancy MD is excited to present a rewarding opportunity for Finnish Speaking Customer Service Representatives in the Banking industry. If you are passionate about finance and committed to providing outstanding customer service, this role is tailor-made for you. In this position, you will assist clients with their banking inquiries and services while delivering exceptional support in Finnish.

Key Responsibilities

• Manage customer inquiries related to banking services, accounts, loans, and transactions via phone, email, and chat in Finnish.
• Provide information on account management, products, and financial services opportunities.
• Assist customers with account openings, service requests, and troubleshooting issues.
• Resolve customer complaints and concerns promptly to ensure a positive banking experience.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay informed on banking regulations and company products to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!

Key Responsibilities

• Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
• Provide updates on flight schedules, cancellations, and handling changes in travel plans.
• Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
• Document customer interactions and maintain accurate records within the CRM system.
• Coordinate with internal teams to ensure smooth processing of customer requests.
• Stay updated on industry trends and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opening for Finnish Speaking Customer Service Representatives in the automotive industry. This is a fantastic opportunity for individuals who are passionate about cars and dedicated to providing exceptional customer service. In this role, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive accurate and helpful information in Finnish.

Key Responsibilities

• Manage customer inquiries related to automotive services, products, and warranties via phone, email, and chat in Finnish.
• Provide customers with information regarding vehicle specifications, pricing, and service options.
• Assist customers with service requests, troubleshooting, and scheduling appointments.
• Document all customer interactions and maintain accurate records in our CRM system.
• Work closely with sales and technical teams to ensure customer needs are met effectively.
• Stay updated on automotive trends and product offerings to provide informed assistance.

Requirements

DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals.

As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs.

DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.

This is an in-office position that will report to our Urbandale, Iowa location.

About DSI

Mercier Consultancy MD is offering an exciting opportunity for Spanish Speaking jobs in Greece, complete with a fully paid relocation package. This unique position is perfect for individuals who are passionate about customer service and want to experience living and working in a vibrant location while utilizing their Spanish language skills. You will have the chance to engage with clients, provide exceptional support, and immerse yourself in a new culture.

Key Responsibilities

• Engage with Spanish-speaking clients through various communication channels to assist them with inquiries and support needs.
• Deliver high-quality customer service, ensuring client satisfaction and addressing issues in a timely manner.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with team members to enhance service delivery and share best practices.
• Participate in training and development activities to stay updated on products and policies.
• Contribute to team goals and provide feedback to improve client experiences.

Requirements