Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Work collaboratively with your team to ensure the timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are looking for a highly analytical Financial Analyst who will build financial models, calculate business unit economics, support investment decisions, and maintain high-quality financial data across the company.

This role is ideal for someone who thinks in numbers, works fast, and can convert raw data into actionable insights for top management.

Responsobilities:
Build, maintain, and improve complex financial models (unit economics, forecasting, scenario analysis, sensitivity models).

Develop and calculate profitability and cost-efficiency models across products, hosting, logistics, and infrastructure.

Create cash flow models, ROI assessments, NPV/IRR calculations, and financial projections for new initiatives.

Analyze product and marketing metrics and convert them into financial impact (conversion → revenue → margin).

Maintain multiple financial spreadsheets and dashboards, ensuring daily accuracy and stable structure.

Perform operational financial analysis: pricing, cost structure, budgeting, break-even points.

Provide management with reports, insights, and data-driven recommendations.

Support procurement and logistics calculations: equipment costs, delivery costs, cost per TH, payback periods.

Mercier Consultancy MD presents a unique opportunity for those looking to start a new life in Greece! Join our team and begin your adventure, where we take care of all the logistics and costs involved in your relocation. We are dedicated to helping you transition seamlessly and ensuring that you feel right at home in your new environment.

Why Choose This Opportunity?

This role is designed for individuals who are ready to embrace change and adventure while having the security of organizational support. Whether you're looking to kickstart your career or simply explore a new lifestyle in Greece, we have got you covered.

Key Responsibilities

• Assist clients in their relocation planning process, providing guidance and support through each step.
• Coordinate logistical arrangements, including accommodation, transportation, and necessary paperwork.
• Communicate with various service providers to ensure a smooth transition for clients.
• Offer insights and advice about living in Greece, including cultural integration and local resources.
• Provide ongoing support to clients, addressing any concerns or questions they may have during their relocation journey.
• Document and track client progress, ensuring a satisfying and organized experience.

Requirements

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Renewal Specialist to join our team in a role that offers fully paid relocation to the stunning country of Greece! This is a fantastic opportunity to leverage your language skills while contributing to our mission of delivering exceptional service to our clients. As a Renewal Specialist, you will focus on managing the renewal process for our Dutch-speaking clients, ensuring they continue to receive outstanding value from our services.

Key Responsibilities

• Manage and oversee the renewal process for Dutch-speaking clients, ensuring timely renewals and a seamless experience.
• Communicate with clients to understand their needs and provide tailored solutions to encourage continued engagement.
• Proactively follow up with clients prior to renewal deadlines, addressing any concerns and facilitating a smooth renewal process.
• Keep detailed records of client interactions and renewal activity in our CRM system.
• Collaborate with internal teams to resolve client issues and advocate for client needs.
• Stay informed about our products and services to effectively communicate value propositions to clients.

Requirements

Mercier Consultancy MD is seeking a proactive Dutch Speaking Inside Sales Representative to join our digital advertising team in Greece! This is an exciting opportunity for individuals who are passionate about sales and the digital marketing landscape. As an Inside Sales Representative, you will engage with potential clients, showcasing our digital advertising solutions and helping them optimize their online presence.

Key Responsibilities

• Conduct outbound sales calls and follow-ups to generate leads and close sales in the digital advertising space.
• Develop a thorough understanding of our digital advertising products and services to effectively communicate their benefits to clients.
• Manage the sales pipeline and track progress through our CRM system, ensuring accuracy in documentation.
• Identify client needs and recommend tailored advertising solutions that drive their business objectives.
• Collaborate with marketing and creative teams to enhance service offerings and client deliverables.
• Stay updated on industry trends and competitor offerings to provide valuable insights to clients.
• Achieve and exceed sales targets while contributing to the overall growth of the company.

Requirements

About the Role:

Join our innovative team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative specializing in Search Engine support! If you are passionate about helping others and ready for an exciting opportunity in beautiful Greece, we want to hear from you!

As a part of our team, you will provide exceptional customer service to Dutch-speaking clients, handling inquiries related to search engine products and services. This role offers a unique opportunity to work directly with a dynamic international clientele while enjoying the stunning scenery and culture of Greece.

Your Responsibilities:

• Assist Dutch-speaking customers by addressing their inquiries and resolving issues related to search engine functionalities.
• Utilize various communication channels—including phone, email, and chat—to deliver prompt and effective responses.
• Collaborate with team members to share best practices and enhance customer service delivery.
• Engage in ongoing training to stay updated on product changes and improvements.
• Experience the vibrant lifestyle of Greece while working in a supportive and multicultural environment.

Requirements

Join Our Team!

Are you fluent in Danish and eager to embrace an exciting career opportunity? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative to join our dynamic team.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to experience the culture, beauty, and lifestyle of this vibrant country while making an impact in customer service.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to provide exceptional service efficiently.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to enhance your career in a beautiful location? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Danish Speaking Customer Representative.

This role includes the fantastic advantage of paid relocation to Greece, allowing you to experience a vibrant lifestyle while making a significant impact in our customer service team.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get acquainted with our client systems to deliver outstanding service.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies required for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get acquainted with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure quick and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused mindset.
• Eagerness to learn new tools and technologies adapted for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits