Skip to main content

(Italian & English, part-time) Customer Support Consultant (Global)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via phone calls, emails and chats;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

Survey Party Chief

posted by: spj_bot

Image removed.

DOF is a world-class offshore construction support, survey and IRM contractor.

DOF Subsea is a leading provider of subsea services offering the world’s offshore energy producers integrated offshore services from a single company around the world. With world class Subsea services (Remote Operated Vehicles and Survey), Marine services with a fleet of offshore construction vessels, and renewable services including floating offshore wind, the group combines expertise and technology to deliver integrated solutions.

DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Survey Party Chief. A key to success for this position is the ability to collaborate with offshore and onshore personnel. The Party Chief will report to the Project Manager. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

We are looking to expand our survey team to support ongoing long-term multi year international and local projects. Expected 4 to 6 week rotation.

Job Skills

View the job post & apply

Survey Party Chief

posted by: spj_bot

Image removed.

DOF is a world-class offshore construction support, survey and IRM contractor.

DOF Subsea is a leading provider of subsea services offering the world’s offshore energy producers integrated offshore services from a single company around the world. With world class Subsea services (Remote Operated Vehicles and Survey), Marine services with a fleet of offshore construction vessels, and renewable services including floating offshore wind, the group combines expertise and technology to deliver integrated solutions.

DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Survey Party Chief. A key to success for this position is the ability to collaborate with offshore and onshore personnel. The Party Chief will report to the Project Manager. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

We are looking to expand our survey team to support ongoing long-term multi year international and local projects. Expected 4 to 6 week rotation.

Job Skills

View the job post & apply

Senior Surveyor

posted by: spj_bot

Image removed.

DOF is a world-class offshore construction support, survey and IRM contractor.

DOF is a leading provider of subsea services offering the world’s offshore energy producers integrated offshore services from a single company around the world. With world class Subsea services (Remote Operated Vehicles and Survey), Marine services with a fleet of offshore construction vessels, and renewable services including floating offshore wind, the group combines expertise and technology to deliver integrated solutions.

DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Senior Surveyor. A key to success for this position is the ability to collaborate with offshore and onshore personnel. The Senior Surveyor will report to the Project Manager. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

Our DOF office in Paradise, NL are looking to expand our survey team to support ongoing long-term multi year international and local projects. Expected 4 to 6 week rotation.

Job Skills

View the job post & apply

Senior Surveyor

posted by: spj_bot

Image removed.

DOF is a world-class offshore construction support, survey and IRM contractor.

DOF is a leading provider of subsea services offering the world’s offshore energy producers integrated offshore services from a single company around the world. With world class Subsea services (Remote Operated Vehicles and Survey), Marine services with a fleet of offshore construction vessels, and renewable services including floating offshore wind, the group combines expertise and technology to deliver integrated solutions.

DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Senior Surveyor. A key to success for this position is the ability to collaborate with offshore and onshore personnel. The Senior Surveyor will report to the Project Manager. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

Our DOF office in Paradise, NL are looking to expand our survey team to support ongoing long-term multi year international and local projects. Expected 4 to 6 week rotation.

Job Skills

View the job post & apply

Customer Care Specialist in Athens - Czech speaking

posted by: spj_bot

We're looking for Czech speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

  • Fluency in Czech
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Job Skills

View the job post & apply

(fluent Ukrainian) Security Incident Response Specialist (remote)

posted by: spj_bot

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a Security Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

Job Skills

View the job post & apply

Data Product Manager - Banking Payments/Crypto

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm recognized for our deep expertise in Data Science, Machine Learning, and AI. Our partnerships with Fortune 100 companies enable us to tackle complex business challenges and drive value through innovative analytical solutions.

We are looking for an experienced Product Manager to lead the strategy, development, and go-to-market execution of AI-driven products within the BFS domain. This role requires strong product ownership, stakeholder management, and hands-on collaboration with engineering and analytics teams.

Responsibilities-

  • Own and execute the product vision, strategy, and roadmap for enabled solutions.
  • Define ‘what’ and ‘why’ the platform should build, and what business and user problems it will solve
  • Define and track product OKRs and KPIs, and drive the team to achieve them
  • Drive GTM (go to market) excitement and awareness of our platform across all enterprise teams
  • Collaborate closely with engineering and data science teams to build, validate, and showcase POCs and demos.
  • Translate business problems into clear product requirements and user stories.
  • Communicate product strategy, progress, and outcomes to senior leadership and key stakeholders.
  • Ensure products align with BFS regulatory, compliance, and risk considerations.

Requirements

Job Skills

View the job post & apply

Ads Creative Strategist - E-commerce Marketing Agency

posted by: spj_bot

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

Job Skills

View the job post & apply

Ads Creative Strategist - E-commerce Marketing Agency

posted by: spj_bot

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

Job Skills

View the job post & apply
Subscribe to communicate

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts