Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty.

Key Responsibilities

• Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support.
• Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively.
• Document client interactions and maintain comprehensive records to ensure seamless follow-up.
• Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns.
• Work in collaboration with internal teams to enhance product offerings and service quality.
• Stay updated on product knowledge and industry changes to offer informed insights to clients.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues.

Key Responsibilities

• Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products.
• Assist customers with product inquiries, troubleshooting, and after-sales support.
• Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with the technical and product teams to provide comprehensive solutions to customer queries.
• Stay updated on product knowledge, features, and services to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Success Specialist to join our team while working in beautiful Greece! This role includes fully paid relocation, allowing you to experience the rich culture and vibrant atmosphere of Greece while advancing your career in customer success. As a Dutch Customer Success Specialist, you will be responsible for ensuring that our Dutch-speaking clients receive exceptional support and guidance throughout their journey with us.

Key Responsibilities

• Act as the main point of contact for Dutch-speaking clients, fostering relationships to enhance their experience.
• Guide clients in utilizing our products and services to achieve their business objectives effectively.
• Monitor client satisfaction and proactively offer resources to ensure successful outcomes.
• Document client interactions and feedback accurately in our CRM system for continuous improvement.
• Collaborate with cross-functional teams to address client issues and drive solutions.
• Stay up-to-date with industry trends to provide insightful advice to clients.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

Mercier Consultancy MD is excited to offer a unique opportunity for a Slovak Speaking Solutions Consultant based in Sofia, Bulgaria. We provide a competitive salary and a 3000 BGN signing bonus to attract the best talent! In this role, you will be instrumental in guiding our clients in utilizing our solutions effectively, ensuring they achieve their business objectives through our innovative services.

Key Responsibilities

• Engage with clients to identify their needs and business goals through detailed consultations.
• Develop and deliver tailored solutions to effectively address client challenges.
• Act as a trusted advisor, offering insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure the successful implementation of solutions.
• Conduct training and support sessions for clients to enhance their experiences with our products.
• Keep up to date with market trends and emerging technologies to best serve our clients.

Requirements

Are you ready to embark on an exciting journey with Mercier Consultancy MD? We’re on the lookout for an enthusiastic Irish Speaking Solutions Consultant to join our amazing team in Sofia, Bulgaria! Not only will you get to work in an inspiring environment, but we’re also offering a 3000 BGN signing bonus to welcome you aboard! In this role, you’ll connect with clients, understand their unique challenges, and provide customized solutions that make a difference.

What You’ll Do

• Engage with clients through meaningful conversations to capture their requirements and understand their business goals.
• Design and deliver tailored solutions that effectively address client challenges and drive success.
• Act as a trusted advisor, providing insights and recommendations that exceed client expectations.
• Work closely with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct interactive training sessions that empower clients to maximize their use of our products.
• Stay ahead of the game by keeping up with industry trends and new technology developments.

Requirements

Join Mercier Consultancy MD as an Icelandic Speaking Solutions Consultant in Sofia, Bulgaria and receive a 3000 BGN signing bonus! This is an exciting opportunity for individuals who are fluent in Icelandic and have a passion for providing exceptional client solutions. In this role, you will engage with clients to understand their needs and deliver tailored strategies that enhance their business operations using our cutting-edge solutions.

Key Responsibilities

• Work closely with clients to gather requirements and understand their specific business challenges.
• Design and deliver customized solutions that effectively meet client needs and goals.
• Act as a trusted partner by providing insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct comprehensive training sessions for clients to maximize the effectiveness of our products.
• Stay updated on market trends and product developments to provide relevant advice and support to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Danish Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We're providing a competitive signing bonus of 3500 BGN to welcome the right candidate. In this role, you'll have the chance to engage with clients, understand their unique challenges, and deliver tailored solutions that drive their business success. If you have a passion for technology and a knack for impactful customer engagement, this position is for you!

Key Responsibilities

• Engage with clients to identify their specific needs and business objectives through insightful consultations.
• Create and present customized solutions that align with client requirements and drive value.
• Act as a trusted advisor, providing expert recommendations and insights to enhance client satisfaction.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of our solutions.
• Lead training sessions for clients, equipping them to maximize the use of our products and services.
• Stay informed about industry trends, technology updates, and emerging practices to enrich client consultations.

Requirements

Mercier Consultancy MD is excited to offer a position for a Czech Speaking Solutions Consultant in Sofia, Bulgaria, with a generous signing bonus of 3000 BGN! This is an incredible opportunity for individuals who are passionate about technology and have the drive to help clients achieve their business goals. In this role, you will collaborate with clients, understand their needs, and provide tailored solutions that enhance their operations.

Key Responsibilities

• Engage with clients to uncover their unique requirements and business objectives.
• Customize and present innovative solutions that effectively address client challenges.
• Act as a trusted consultant by delivering expert advice and best practices tailored to client needs.
• Work closely with internal teams to ensure seamless implementation and ongoing support of solutions.
• Conduct training sessions to empower clients in utilizing our products to their full potential.
• Stay up-to-date with industry trends and technology advancements to provide informed recommendations.

Requirements

The Senior Business Analyst (BA) plays a crucial role in bridging the gap between the business requirements and the technical solutions delivered by the development team. The BA is responsible for conveying the vision and goals at the beginning of every release and sprint, ensuring the team is aligned with the business objectives. This position requires active participation in Scrum meetings, sprint planning, reviews, and retrospectives.

Key Responsibilities: