tourism

Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for those who have a passion for travel and are dedicated to providing outstanding customer service. As a part of our team, you will assist clients in Slovak, helping them navigate their travel options and ensure they have an exceptional experience.


Key Responsibilities

  • Manage customer inquiries regarding travel bookings, hospitality services, and tourism activities via phone, email, and chat in Slovak.
  • Provide detailed information on available services, rates, and travel guidelines.
  • Assist customers with reservations, changes, cancellations, and any special requests.
  • Resolve issues and complaints in a timely and courteous manner to ensure customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel and service partners to enhance customer experience.
  • Stay updated on travel destinations, company offerings, and industry trends to provide accurate information.

Requirements

Job Skills

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Czech Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Czech Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and dedicated to delivering outstanding customer experiences. You will be responsible for assisting clients with inquiries related to travel accommodations, bookings, and tourism services, all while providing exceptional service in Czech.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel packages, and tourism activities via phone, email, and live chat in Czech.
  • Provide detailed information on available services, special offers, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and handling special requests.
  • Resolve customer complaints in a quick and effective manner, ensuring high levels of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure a seamless customer experience.
  • Stay updated on travel trends, destinations, and company promotions to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
  • Provide accurate information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals passionate about travel and dedicated to providing outstanding customer service. As a representative, you will assist clients with inquiries regarding travel accommodations, bookings, and tourism services, all while communicating effectively in Nordic languages.


Key Responsibilities

  • Manage customer inquiries about hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Nordic languages.
  • Provide detailed information on available services, promotions, and local attractions.
  • Assist customers with reservation management, changes, cancellations, and special requests.
  • Resolve customer complaints and issues with a courteous and effective approach.
  • Document all interactions accurately in the CRM system for future reference.
  • Coordinate with hotels and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destination updates, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a passion for travel and a commitment to providing outstanding customer service, this position is perfect for you. In this role, you will assist clients with their inquiries related to travel accommodations, bookings, and tourism services across various platforms, all while providing excellent service in French.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in French.
  • Provide detailed information on available services, promotions, and travel guidelines to enhance customer experiences.
  • Assist customers with reservation changes, cancellations, and special requests, ensuring all needs are met.
  • Resolve any customer complaints promptly and courteously, maintaining high levels of customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with hospitality partners and tourism boards to ensure seamless service delivery for customers.
  • Stay informed about travel trends, destinations, and industry best practices to provide relevant information to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.


Key Responsibilities

  • Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
  • Provide accurate information about services, bookings, and hospitality options.
  • Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
  • Document customer interactions thoroughly in our CRM system.
  • Collaborate with hotel and service providers to ensure seamless customer experiences.
  • Stay informed about local tourism developments and hospitality trends to better assist customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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Serbian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Serbian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This is an excellent opportunity for individuals who are passionate about travel and customer service. In this role, you will assist customers with their inquiries regarding travel accommodations, bookings, and tourism services, all while delivering exemplary service in Serbian.


Key Responsibilities

  • Manage customer inquiries related to hotel bookings, travel itineraries, and local attractions via phone, email, and chat in Serbian.
  • Provide information on available services, promotions, and travel policies to enhance the customer experience.
  • Assist customers with booking modifications, cancellations, and special requests with a friendly demeanor.
  • Address and resolve customer complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions accurately in our CRM system for effective follow-up and record-keeping.
  • Collaborate with partners in the hospitality and travel sectors to ensure a seamless customer journey.
  • Stay informed about industry trends and company offerings to provide customers with accurate and up-to-date information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a genuine passion for travel and customer service, this role is tailored for you. You will assist customers with inquiries about travel accommodations, bookings, and tourism services, delivering exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries regarding hotel reservations, travel arrangements, and tourism activities via phone, email, and live chat in Norwegian.
  • Provide detailed information on available services, promotions, and travel guidelines.
  • Assist customers with making reservations, modifying bookings, and handling special requests.
  • Resolve customer complaints and issues with a positive and solutions-oriented approach.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to enhance the overall customer experience.
  • Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer experiences. As a representative, you will assist clients with their inquiries regarding travel bookings, accommodations, and tourism activities, all while delivering exceptional service in Slovenian.


Key Responsibilities

  • Manage customer inquiries about hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Slovenian.
  • Provide information on available services, promotions, and local attractions.
  • Assist customers with reservation changes, cancellations, and any special requests they may have.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

View the job post & apply
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