Are you fluent in Danish and passionate about helping customers? Do you want to live in Greece while working in a dynamic international environment, supporting users of a major streaming platform?

We are looking for Danish-speaking Customer Care Representatives to assist customers with inquiries about subscriptions, billing, technical issues, and content availability. You will handle interactions via calls, chat, and email, providing a seamless and professional customer experience.

This role is ideal for candidates who want international experience and the chance to enjoy the Mediterranean lifestyle. Whether you prefer the vibrant energy of Athens or the flexibility to work remotely from anywhere in Greece, this opportunity combines career growth with lifestyle benefits.

Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You'll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We're looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment. Comprehensive training and continuous support will be provided throughout onboarding and deployment.

Employment Structure

Onboarding for this role is structured in two stages:

Stage 1: Training and Nesting Agreement (21 Business Days)

New hires begin under a separate Training and Nesting Agreement covering classroom training, assessments, shadowing, and production-readiness evaluation. To advance, trainees must meet measurable standards, including:

Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal.

When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family.

At SeaLink, grow and progress personally and professionally. We offer unique career paths for life and with the right attitude, you can thrive and forge a rewarding career within the Sealink family.

About the role: 

We are looking for qualified Deckhands to join our team on either a permanent or fixed-term basis. Whether you're looking for a long-term career on the water or a seasonal opportunity over our busy summer period, we'd love to hear from you. Fixed-term positions will run from early October through to the end of February 2027.

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore, while we are currently opening a new office in India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will:

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan, Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will:

Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Agent to join a reputable airline company based in Amsterdam, Holland. This role offers the opportunity to work in a vibrant international setting, providing exceptional support to German-speaking passengers and ensuring a seamless travel experience.

Responsibilities

• Assist German-speaking customers through phone, email, and in-person inquiries regarding flight bookings, schedules, and services.
• Provide timely and accurate information on airline policies, ticketing, baggage, and travel regulations.
• Handle customer complaints and resolve travel-related issues professionally and efficiently.
• Maintain detailed records of customer interactions in the CRM system to ensure quality service delivery.
• Collaborate with internal teams to enhance customer satisfaction and streamline service processes.
• Stay updated with airline promotions, procedures, and industry trends impacting customer service.

Requirements

Mercier Consultancy MD invites enthusiastic Croatian speakers to apply for exciting job opportunities based in Sofia, Bulgaria, with fully paid relocation! This position offers a unique chance to build your career in an international environment while experiencing the vibrant culture and lifestyle of Bulgaria’s capital city.

Key Responsibilities

• Engage with Croatian-speaking clients via various communication channels, such as phone, email, and chat, to provide excellent customer support.
• Assist with inquiries, process requests, and resolve issues promptly and professionally.
• Maintain accurate records of client interactions and data within company systems.
• Collaborate with team members to meet performance targets and deliver high-quality service.
• Stay informed about company products, services, and industry trends to offer accurate information to clients.
• Participate in training sessions and development programs to enhance skills and knowledge.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a dedicated and enthusiastic German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This position allows you to embrace a vibrant lifestyle in Greece while making a meaningful impact in our customer service operations.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Effectively communicate through various channels, including phone, email, and chat.
• Become proficient in our client systems to deliver high-quality service and solutions.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

Join Our Team!

Are you a fluent German speaker seeking an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer a position for a German Speaking Customer Representative that includes paid relocation to Greece!

This position not only provides the chance to work in customer service but also allows you to embrace a vibrant new lifestyle in Greece.

Your Role:

• Deliver outstanding customer support to German-speaking clients, addressing their inquiries with professionalism and dedication.
• Utilize various communication channels including phone, email, and chat to assist customers effectively.
• Become acquainted with our client systems to ensure high-quality service delivery.
• Collaborate with your team members to ensure timely and efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective client communication.
• Strong interpersonal skills and a focus on customer satisfaction.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch or Flemish and looking for an exciting opportunity to work remotely while relocating to Greece? At Mercier Consultancy MD, we are thrilled to announce an opening for a Dutch/Flemish Speaking Customer Representative with the added benefit of relocation assistance.

This unique position not only allows you to enhance your career but also invites you to experience the vibrant lifestyle of Greece!

Your Role:

• Deliver exceptional customer support to Dutch and Flemish-speaking clients, addressing their inquiries with professionalism and thoroughness.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to provide timely and high-quality service.
• Collaborate with team members to ensure prompt resolutions of customer issues.

Requirements