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Dutch Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opportunity for enthusiastic individuals to join our team as Dutch Speaking Customer Service Representatives in the pharmaceutical industry. This role is essential in providing compassionate and informed support to our clients and healthcare professionals. Your expertise in Dutch will help facilitate communication and ensure that all inquiries related to pharmaceutical products and services are addressed promptly and accurately.


Key Responsibilities

  • Handle inquiries from healthcare professionals and clients regarding pharmaceutical products and services via phone, email, and live chat in Dutch.
  • Provide detailed information about medication, dosage, side effects, and product availability.
  • Assist in resolving issues related to orders, shipments, and complaints with professionalism and empathy.
  • Maintain accurate records of customer interactions and ensure follow-up actions are taken.
  • Stay updated on pharmaceutical regulations and company policies to provide compliant responses.
  • Collaborate with internal teams such as sales and compliance to enhance customer service delivery.

Requirements

Job Skills

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Demand Planning Specialist

posted by: spj_bot

About the Job

At Excelya, we empower our team to take bold steps in the world of clinical research. As a Demand Planning Specialist, you will be a vital player in ensuring that our operations run smoothly and efficiently. Your role will involve analyzing clinical and non-clinical demands, generating insightful reports, and contributing to the allocation of resources that impact patient care.

Main Responsibilities

  • Consolidate clinical and non-clinical demand reports (API, DP, IMP).
  • Generate IP/DP/DS allocation reports and associated documentation on a monthly basis and as needed.
  • Plan and track product delivery, ensuring alignment with ERP systems.
  • Contribute to the Regulatory Alignment report monthly and on demand.
  • Submit Demand Planning Bulk Manufacturing Order requests.
  • Update marketed product needs in internal systems.
  • Prepare Product Availability Index (PAI) reports.
  • Analyze existing processes to identify areas for optimization and improvement.

Requirements

About You

We seek individuals who are ready to embrace challenges and grow alongside us. To thrive in this role, you should possess:

Job Skills

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E- commerce B2B Business Manager - Octopus by RTG

posted by: spj_bot

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

About the Company

Job Skills

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