InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. At InfyStrat, we believe in building long-lasting relationships with our clients, and your efforts will be vital in maintaining their trust and satisfaction.

Responsibilities

• Respond to customer inquiries and support requests via phone, email, or chat.
• Diagnose technical issues and provide effective solutions to customers.
• Document and track support requests in the ticketing system.
• Collaborate with development and engineering teams to resolve complex issues.
• Provide training and support documentation to empower customers to use our products effectively.
• Monitor customer satisfaction and seek feedback to improve service delivery.
• Stay up-to-date with product updates and industry trends to offer informed support.

Requirements

InfyStrat is actively seeking a Solution Architect with expertise in Denodo and Snowflake to join our innovative team. In this pivotal role, you will be responsible for designing and implementing comprehensive data solutions that integrate Denodo's data virtualization capabilities with Snowflake's cloud data warehousing. Your primary focus will be to address complex data challenges by creating scalable and efficient architectures that enable seamless data access and analytics. You will collaborate with stakeholders across various departments to define requirements and ensure that implemented solutions align with business objectives. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for leveraging technology to drive business value. Join us at InfyStrat, where your expertise will play a vital role in shaping our data strategy.

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Key Account Implementation Manager in Canada.

In this role, you will play a critical part in helping larger, strategic customers transition from a legacy software version to a modern, web-based platform. You will provide personalized, hands-on support throughout the upgrade process, ensuring a smooth transition. This includes collaborating with internal teams and customers, managing the upgrade process, and addressing any concerns that may arise. Your ability to communicate effectively and manage multiple projects will be essential for success in this position.

Accountabilities:

We are currently recruiting on behalf of our client, an international ship management company, a dynamic IT Operations Officer.

Duties & Responsibilities:

• Company device administration and support ensuring that systems are designed to specification and monitored effectively.
• Setup, support, monitor and maintain network devices and telephony infrastructure across company sites.
• Monitor, setup, and check backups so there is recovery in case of systems failure.
• Administration and support of all Microsoft technologies included in Microsoft 365 and especially Exchange.
• Intune support for managing company devices remotely.
• Responsible for implementing any Group Policy Objects and Active Directory requirements.
• Assist the Information Security Manager with ISO27001 requirements of IT systems.
• Implementation of security best practices as per management recommendations.
• Carry out any other duty assigned by the IT Operations Lead.

Requirements

InfyStrat is seeking a skilled SAP Data Migration Specialist to join our dynamic team. In this role, you will be responsible for planning, executing, and managing data migration projects within SAP environments. You will work closely with various stakeholders to ensure that data is accurately transferred and integrated into SAP systems, following best practices and compliance standards. The ideal candidate should have extensive experience with SAP data migration tools and methodologies and possess a deep understanding of data transformation processes. At InfyStrat, we value innovation and efficiency; your expertise will be critical in enhancing our SAP data management capabilities. If you are passionate about data and SAP solutions, we invite you to apply and contribute to our exciting projects.

Overview of the Role: The Senior Manager for ERP HCM Support is responsible for leading and managing the ERP/HCM L1 support operations within the Shared Service Centre. This role involves strategic oversight and collaboration with global stakeholders to ensure efficient and effective support services.

Roles and Responsibilities:

• Lead and manage the ERP/HCM L1 support operations.
• Develop and implement support frameworks and processes.
• Collaborate with global stakeholders to align support strategies with business objectives.
• Oversee the resolution of complex support issues and escalations.
• Ensure compliance with global support standards and practices.
• Manage a team of support professionals, providing guidance and support.
• Monitor and report on the effectiveness of support operations.
• Drive continuous improvement in support processes and systems.

Key Deliverables:

• Successful implementation of support frameworks and processes.
• High stakeholder satisfaction and engagement.
• Efficient resolution of support issues and escalations.
• Regular reports on support operations and their impact.

Key Functional and Operational Skills:

Are you a recent graduate ready to kick-start your professional journey? We’re excited to announce multiple entry-level opportunities across various industries for driven, curious, and ambitious graduates looking to make an impact from day one!

Whether you're passionate about engineering, finance, IT, marketing, logistics, or maritime we have roles tailored for you — in dynamic companies ranging from local leaders to global organizations.

Opportunities Available In:

• Engineering & Technical Services
• Maritime & Shipping
• Finance & Accounting
• Information Technology & Data Analysis
• Marketing, Communications & Design
• Business Administration & HR
• Supply Chain & Logistics
• Legal & Compliance

Requirements

• Recent graduates (Bachelor’s or Master’s) from any accredited university
• Strong communication and problem-solving skills
• Eagerness to learn and take initiative
• Team players with a proactive mindset
• Good command of English; additional languages are a plus
• Willingness to grow professionally and take on challenges

Benefits

InfyStrat is looking for a proficient Developer with expertise in Denodo and Snowflake to join our data engineering team. In this role, you will be responsible for designing, developing, and implementing data integration solutions that leverage Denodo's data virtualization capabilities alongside Snowflake's cloud data warehousing. You will collaborate with data architects and stakeholders to understand business requirements and deliver effective data solutions that enhance data accessibility and usability. The ideal candidate will have a strong background in data integration, a deep understanding of both Denodo and Snowflake, and the ability to translate complex data needs into actionable solutions. Join us at InfyStrat, where your expertise will help drive our data strategy forward.

InfyStrat is seeking an experienced Business Analyst with expertise in Denodo to enhance our data integration and virtualization capabilities. In this specialized role, you will collaborate with data architects and stakeholders to gather business requirements and translate them into effective Denodo solutions. Your insights will help streamline data access and improve overall decision-making processes within the organization. The ideal candidate will be proficient in using Denodo for data modeling and integration, while possessing strong analytical and problem-solving skills. Join us at InfyStrat, where your contributions will directly impact our data strategy and the success of our projects.

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Analyst, Financial Systems in Virginia.

This role plays a vital part in supporting and enhancing enterprise-wide financial systems that enable core reporting, forecasting, and planning functions. The Senior Analyst will manage and maintain financial applications—primarily Hyperion Planning and Essbase—while ensuring data integrity, efficient reporting, and seamless end-user experiences. This is a cross-functional role that works closely with teams in Accounting, Corporate FP&A, Tax, and Finance, making communication and problem-solving skills essential. The ideal candidate is both technically proficient and business-savvy, with a passion for driving process improvements and enabling better financial decision-making through data.

Accountabilities: