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German Speaking Guest Support - Travel | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking dynamic and enthusiastic individuals for the role of German Speaking Guest Support in Greece! This position offers the unique opportunity to provide outstanding support to German-speaking travelers and guests, ensuring they enjoy exceptional experiences while exploring the beauty of Greece. If you are passionate about travel and love helping others, we want to hear from you!


Key Responsibilities

  • Deliver exceptional customer service to guests in German through various channels including phone, email, and live chat.
  • Assist with inquiries related to travel plans, accommodations, activities, and local attractions.
  • Resolve any issues or complaints promptly and effectively to maintain guest satisfaction.
  • Provide knowledgeable insights about Greece and its offerings to enhance the guest experience.
  • Document customer interactions and gather feedback for continuous service improvements.
  • Collaborate with internal teams to ensure seamless guest services and address any concerns.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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