Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an experienced Design System Designer to expand and scale an enterprise-grade Design System supporting the MIB2 program. This role is ideal for a hands-on system thinker with strong experience in scaling design systems across multiple platforms and aligning multiple design vendors under one unified framework.

Join the innovative team at Mercier Consultancy MD as a German Speaking Customer Care Specialist focusing on Digital Payments! This exciting position allows you to work in the growing field of digital financial services while enjoying the beautiful lifestyle that Greece has to offer. If you are enthusiastic about helping customers and have a knack for technology, we invite you to apply!

Key Responsibilities

• Provide outstanding customer assistance in German for inquiries related to digital payment solutions via phone, email, and chat.
• Guide customers through all aspects of our digital payment services, resolving issues and ensuring a smooth transaction experience.
• Collaborate with various departments to resolve complex customer queries and enhance service delivery.
• Document customer interactions accurately in our CRM system for effective follow-up and service improvement.
• Monitor customer feedback and identify opportunities for product enhancement and increased satisfaction.
• Stay updated with the latest trends and developments in digital payment technology to better assist our customers.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Chief Financial Officer (CFO)

Location: Remote / Flexible Type: Full-time

Compensation:$250K - $300K

We are a high-growth software development powerhouse and a primary contributor to one of the largest, most high-velocity crypto social networks in the world. Our team consists of elite builders moving at the frontier of consumer scale, decentralized finance, and high-performance engineering. Our products reach millions of users and operate under the most demanding real-world constraints.

We are seeking a Chief Financial Officer (CFO) to take command of our financial engine. As a core member of the executive leadership team, you will manage massive liquidity, optimize high-volume revenue streams, and navigate the complex intersection of social media and decentralized finance. This is a role for a "crypto-native" leader who thrives in hyper-growth environments where speed is a competitive advantage.

Responsibilities

Mercier Consultancy MD is excited to offer an outstanding opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company located in Greece. This role is tailored for individuals who are passionate about financial technology and have a knack for delivering exceptional customer service. As a representative, you will assist customers in resolving their inquiries related to financial products and services while communicating effectively in Portuguese.

Key Responsibilities

• Handle customer inquiries regarding FinTech products, services, and account issues via phone, email, and chat in Portuguese.
• Provide information on product features, account setup, transactions, and security measures.
• Assist customers in troubleshooting issues related to online banking and mobile applications.
• Resolve customer complaints and concerns promptly, ensuring customer satisfaction.
• Document all interactions accurately in the CRM system to maintain detailed records.
• Collaborate with technical and support teams to address complex issues effectively.
• Stay informed about the latest trends in the FinTech industry and the company’s offerings to provide up-to-date assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Portuguese Speaking Customer Service Representatives for a Cryptocurrency Exchange based in Greece. This role is ideal for individuals who have a passion for the cryptocurrency market and are dedicated to delivering exceptional customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to cryptocurrency transactions and services, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding cryptocurrency exchanges, wallets, and trading support via phone, email, and chat in Portuguese.
• Provide guidance on account setup, transaction processes, and security measures.
• Assist customers with troubleshooting and resolving issues related to their accounts or transactions.
• Educate clients about cryptocurrency products and market trends to enhance their understanding.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with technical teams to ensure seamless service delivery and address customer concerns.
• Stay informed about the latest developments in the cryptocurrency industry to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.

Key Responsibilities

• Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.
• Provide detailed information on account management, transaction processes, and financial products.
• Assist customers with resolving issues related to their accounts and transactions.
• Educate clients on navigating the FinTech platforms and available financial solutions.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to resolve technical issues or service interruptions.
• Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives for an Online Bank, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are passionate about providing excellent customer service in the financial sector. As a representative, you will assist customers in navigating their banking inquiries effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding online banking services, account details, and transactions via phone, email, and chat in Danish.
• Provide information about banking products, fees, and services while ensuring a smooth customer experience.
• Assist customers with account management, technical issues, and claim processes.
• Resolve customer complaints and queries promptly to maintain high levels of customer satisfaction.
• Document interactions accurately in the CRM system to help track service quality and customer feedback.
• Collaborate with other teams to improve service delivery and respond effectively to customer needs.
• Stay informed about banking regulations and updates to assist customers with accurate information.

Requirements