Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals who are passionate about education and eager to assist learners and educators in navigating their e-learning journeys. In this role, you will serve as the primary point of contact for customers, providing support and guidance in Italian to enhance their educational experiences.

Key Responsibilities

• Respond to customer inquiries regarding e-learning platforms, course offerings, and educational resources via phone, email, and chat in Italian.
• Assist students with enrollment processes, account management, and technical support.
• Provide information on program details, certification options, and learning pathways.
• Resolve customer issues promptly and effectively to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with educational teams to stay informed about course updates and resources.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for French Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals passionate about supporting learners and educators while delivering top-notch customer service. In this role, you will assist students, parents, and educational institutions in navigating their e-learning platforms and services, all while communicating fluently in French.

Key Responsibilities

• Manage customer inquiries related to e-learning services, course registration, and technical support via phone, email, and live chat in French.
• Provide guidance on navigating the e-learning platform, including troubleshooting and account management.
• Assist customers with course-related questions, materials, and assessments.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with educational teams to enhance user experience and address academic inquiries.
• Stay informed about updates in the education sector and e-learning trends to offer valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and committed to providing outstanding support to students and educators. As a customer service representative, you will assist clients in navigating our educational platforms and services while ensuring they receive the best possible support in Spanish.

Key Responsibilities

• Handle customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Spanish.
• Provide detailed information regarding course offerings, enrollment processes, and technical assistance.
• Assist students and educators with troubleshooting issues and resolving questions effectively.
• Document customer interactions thoroughly in our customer relationship management (CRM) system.
• Collaborate with educational teams to improve the overall customer experience.
• Stay updated on product offerings and educational trends to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
• Provide support for account issues, course registrations, and technical questions.
• Educate users on product features and how to effectively use the platform.
• Resolve issues and technical difficulties promptly, ensuring user satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to enhance service delivery and user experience.
• Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.
• Offer guidance and assistance with student account management, enrollment processes, and technical issues.
• Provide accurate information about course content, pricing, and promotional offerings.
• Document customer interactions meticulously to ensure accurate record-keeping.
• Collaborate with educational teams to help resolve inquiries and improve user experience.
• Stay informed about educational trends and updates in e-learning to provide relevant support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.

Key Responsibilities

• Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
• Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
• Assist in troubleshooting issues related to public services and offer necessary follow-up support.
• Document all customer interactions accurately to maintain proper records.
• Work collaboratively with various government departments to resolve inquiries efficiently.
• Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

Vous souhaitez mettre votre expertise technique et votre sens de l’organisation au service d’un acteur majeur du transport maritime international ? Rejoignez une équipe passionnée et participez à la performance et à la sécurité d’une flotte moderne en tant que Superintendant Navires.

Vos missions

Intégré(e) au sein du service technique, vous aurez la responsabilité globale (technique, financière et réglementaire) d’un portefeuille de navires. Vos principales missions seront :

• Gestion technique et financière : suivi des budgets, validation des commandes et optimisation des approvisionnements.
• Supervision des opérations : organisation des travaux d’escale et de carénage, sélection des prestataires et suivi qualité/coûts.
• Conformité & sécurité : garantie du respect des règles HSE, ISM et suivi des visites annuelles/classe, relations avec les autorités du pavillon et de la classe.
• Suivi opérationnel : visites régulières à bord, reporting technique et financier auprès de la direction.

Requirements

Nas ondas geladas da Noruega, um grupo apaixonado pelas águas se lançava ao mar.

Em 1981 nascia o grupo DOF!

Somos uma equipe de profissionais qualificados que, combinados com uma frota de embarcações de última geração e especialmente projetadas, prestamos serviços à indústria de Petróleo e Gás.

Esta é a função perfeita para você, mas você não atende a todos os requisitos?

Nossa cultura de inovação baseia-se na valorização da pessoa certa para a função em um alinhamento perfeito com a descrição do trabalho. Até porque a pesquisa nos diz que é improvável que as minorias se candidatem se não puderem atender a todos os requisitos listados da função.

Construir um local de trabalho diverso, inclusivo e positivo é importante para a DOF, por isso dizemos, candidate-se à função - é a melhor maneira de encontrar a vaga certa pessoa para esta ou outras funções e pode ser você!!!

*****Todas as nossas oportunidades onshore são também para PCD´s (Pessoas com Deficiência). Se você se encaixa nos requisitos e tem disponibilidade para a região indicada, candidate-se!

Atualize seu currículo com o número do CID e com breve descritivo de sua deficiência.

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.

Key Responsibilities

• Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
• Guide users through the registration process, course selections, and platform features.
• Assist in troubleshooting technical issues and ensure a positive user experience.
• Document customer interactions diligently and follow up to ensure resolution and satisfaction.
• Collaborate with educational teams to improve service offerings based on user feedback.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements