Mercier Consultancy MD is seeking a talented Digital Trust and Safety Specialist fluent in both Czech and English to work in Bulgaria. In this vital role, you will be responsible for ensuring a secure and trustworthy online environment for our users. Your work will involve monitoring content, addressing safety concerns, and implementing policies that uphold community standards.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify and respond to potential violations of safety policies.
• Conduct detailed investigations into reported safety incidents, utilizing analytical skills to assess evidence and recommend actions.
• Collaborate with cross-functional teams to enhance and develop safety policies that promote digital trust.
• Create and present comprehensive reports on safety incidents and trends to guide strategic decision-making.
• Stay updated on the latest trends and challenges within the digital safety landscape to continuously improve our practices.
• Engage with users to raise awareness of safety practices and educate them about navigating online risks.

Requirements

About the Job

Excelya is seeking a talented Regulatory Affairs Officer specializing in Advertising and Promotional Materials. At Excelya, we prioritize Audacity, Care, and Energy in our professional endeavors, supporting our mission to deliver high-quality healthcare solutions.

As a Regulatory Affairs Officer, you will play a key role in reviewing and approving promotional materials to ensure compliance with applicable regulations. You will work closely with marketing and medical teams to develop strategies that meet both compliance standards and business objectives, creating impactful messaging for our products.

Main Responsibilities:

• Provide regulatory guidance on the promotion of pharmaceuticals and/or medical devices in France.
• Manage the review process for promotional, institutional, and environmental materials produced by pharmaceutical companies.
• Evaluate and approve promotional content to ensure compliance with the French Public Health Code (CSP) and the recommendations of the French National Agency for Medicines and Health Products Safety (ANSM).
• Offer expert support for the preparation, submission, and follow-up of promotional materials requiring regulatory validation.

Requirements

About You:

Mercier Consultancy MD is excited to offer a position for a Spanish Customer Advisor for High-End Home Appliances, available for remote work from Greece. This role is ideal for individuals who are passionate about customer service and have a keen interest in high-quality home appliances. As a Customer Advisor, you will assist our Spanish-speaking clients with inquiries, product information, and support, ensuring they have a delightful experience.

Key Responsibilities

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and live chat regarding high-end home appliances.
• Assist customers in selecting the right products based on their needs and preferences.
• Address inquiries and resolve any issues related to product functionality, features, and warranties.
• Build rapport with clients to enhance customer satisfaction and loyalty.
• Document customer interactions and maintain accurate records in the CRM system.
• Stay updated on product knowledge, specifications, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking individuals seeking jobs in Sofia, Bulgaria. This position comes with fully paid relocation, making it a fantastic chance to explore a vibrant city while advancing your career. We are looking for motivated candidates who are eager to immerse themselves in their roles and enjoy the benefits of a supportive work environment.

Key Responsibilities

• Engage with clients and customers in Polish, providing exceptional service and support.
• Work collaboratively with various teams to address customer needs and company objectives.
• Handle inquiries and communications professionally, ensuring clarity and quality in all interactions.
• Participate in ongoing training and development opportunities to enhance skill sets and company knowledge.
• Contribute to team goals and initiatives, sharing insights to improve processes and service delivery.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Customer Service Representatives for an Electronics Company based in Athens. If you are passionate about electronics and technology while delivering exceptional customer service, we invite you to join our dynamic team at MCG! In this role, you will assist German-speaking customers with their inquiries and provide top-notch support for electronic products and services.

Key Responsibilities

• Handle customer inquiries related to electronic products, technical support, and warranty services via phone, email, and chat in German.
• Provide clear and accurate information on product specifications, features, and usability.
• Assist customers with troubleshooting issues and guide them through basic repairs or setup procedures.
• Resolve customer complaints efficiently to ensure satisfaction and a positive experience.
• Document customer interactions accurately within the CRM system.
• Collaborate with the technical support and sales teams to enhance customer experience.
• Stay updated on product developments and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking a highly skilled and motivated Experienced Freelance Recruiter to join our thriving team! This is a fantastic opportunity for proactive recruiters who excel at identifying and engaging top talent. Work remotely from anywhere in the world while making a significant impact in connecting candidates with their ideal career opportunities.

Your Responsibilities:

• Leverage your expertise in recruitment to effectively source, engage, and attract high-quality candidates across diverse industries.
• Conduct comprehensive interviews that not only assess capabilities but also fit for the organizational culture.
• Forge strong relationships with candidates, providing guidance and support throughout their recruitment journey.
• Collaborate with hiring managers to gain a deep understanding of role requirements, ensuring that your placements meet their needs.
• Manage the end-to-end recruitment process, from crafting compelling job descriptions to successfully negotiating offers.
• Stay updated on industry trends and innovative recruiting tactics to enhance recruitment strategies.
• Provide regular progress reports on recruitment activities to ensure alignment with business goals.

Requirements

Join the vibrant team at Mercier Consultancy MD as an Experienced Freelance Recruiter! We are on the lookout for passionate and skilled recruiters who are ready to take their careers to the next level while working remotely from anywhere in the world. This is your opportunity to make a substantial impact by connecting top talent with exciting career possibilities!

Your Key Contributions:

• Utilize your recruitment expertise to source, engage, and attract top-tier candidates across various fields.
• Conduct meaningful and thorough interviews that assess both skills and cultural fit, ensuring each candidate is the perfect match.
• Develop strong relationships with candidates, guiding them throughout the recruitment process and making their experience delightful.
• Collaborate with hiring managers to gain deep insights into their needs, enabling you to find just the right talent for every role.
• Take ownership of the entire recruitment cycle, from crafting compelling job postings to successfully negotiating offers that create excitement.
• Stay on top of industry trends and best practices to continually enhance our talent acquisition strategies.
• Provide regular updates and reports to the management team, showcasing your recruitment successes and adjustments.

Requirements

About the Role

Excelya is on the lookout for a talented Statistical Programmer to join our dynamic team. We are dedicated to upholding our core values of Audacity, Care, and Energy, and we believe that each member of our team plays a pivotal role in advancing clinical research through precise and insightful statistical analysis.

As a Statistical Programmer, you will leverage your expertise to analyze and interpret complex clinical data, ensuring our studies meet the highest standards of quality and compliance. This role not only allows you to showcase your programming skills but also provides the opportunity to collaborate with a diverse group of professionals committed to making a tangible impact in healthcare.

Key Responsibilities:

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity to werk bij Mercier Consultancy in Griekenland! This role offers you the chance to work remotely from the stunning landscapes of Greece, allowing you to enjoy a great work-life balance while contributing to our dynamic team. We are seeking motivated individuals who are eager to be part of a forward-thinking company dedicated to providing excellent service in various sectors.

Key Responsibilities

• Engage with customers and clients through various communication channels, providing exceptional support and guidance tailored to their needs.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction while maintaining the company’s high standards.
• Collaborate with colleagues across departments to foster a cohesive team environment and share best practices.
• Keep accurate records of client interactions in the CRM system and maintain organized documentation.
• Stay informed about company policies, procedures, and industry trends to better assist clients and drive solutions.

Requirements