Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is thrilled to present an exciting opportunity for Turkish Speaking professionals to join our team in Sofia, Bulgaria! This position not only offers a chance to work in a vibrant city but also includes paid relocation, making it easier than ever to embark on your new adventure. In this role, you will utilize your Turkish language skills to assist clients and provide exceptional service in various capacities.

Key Responsibilities

• Engage with Turkish-speaking customers via phone, email, and chat, addressing their inquiries and providing detailed assistance.
• Support clients in navigating our services and ensuring satisfaction from the first point of contact.
• Manage administrative tasks related to customer accounts and documentation with precision and accuracy.
• Collaborate with team members to enhance service delivery and create a seamless customer experience.
• Maintain organized records of client interactions and feedback to contribute to service improvement.
• Stay informed about local market trends and cultural context to tailor services to the needs of Turkish-speaking clients.

Requirements

Mercier Consultancy MD is thrilled to announce an incredible opportunity for Spanish Speaking Jobs in Sofia, Bulgaria! This role offers you the chance to live and work in the vibrant city of Sofia, with paid relocation. We're looking for enthusiastic individuals who can leverage their Spanish language skills to support our clients and provide exceptional customer service.

Key Responsibilities

• Handle inquiries and provide assistance to Spanish-speaking clients through various communication channels, including phone, email, and chat.
• Deliver accurate information regarding our services and offerings, ensuring customers receive the best possible support.
• Process orders, bookings, and account changes efficiently and accurately.
• Resolve customer issues and complaints with a positive and helpful attitude.
• Maintain detailed records of customer interactions and transactions in our CRM systems.
• Collaborate with team members and management to enhance the overall customer experience.
• Stay updated on product knowledge and local insights to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Slovak Speaking professionals to join our dynamic team in Sofia, Bulgaria! This role offers candidates the chance to work in a vibrant city while enjoying a fully paid relocation package. As a member of our team, you will play a crucial role in assisting Slovak-speaking clients and ensuring they receive exceptional support.

Key Responsibilities

• Provide outstanding customer support to Slovak-speaking clients through phone, email, and chat communication.
• Assist clients with various inquiries, offering detailed information about services, products, or bookings.
• Efficiently process requests and manage client accounts, ensuring accuracy and attention to detail.
• Resolve customer issues and inquiries in a professional and timely manner, aiming for complete satisfaction.
• Maintain comprehensive records of client interactions and service requests in our CRM system.
• Collaborate with various teams to enhance the overall customer experience and support workflow.
• Engage in regular training to stay updated on products, services, and industry standards.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Positions in the vibrant city of Sofia, Bulgaria! We are offering paid relocation to those ready to embark on this adventure. This role is perfect for individuals looking to leverage their language skills in a dynamic work environment while enjoying the culture and beauty of Sofia.

Key Responsibilities

• Assist Portuguese-speaking clients with inquiries and support across various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding services, products, and local insights.
• Coordinate and process client requests efficiently, ensuring a high level of customer satisfaction.
• Maintain accurate records of interactions and follow up on client inquiries as necessary.
• Work closely with team members to continuously improve service delivery and customer experience.
• Stay informed about industry trends and company offerings to provide informed support to clients.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support