customer support

Slovak Technical Support Specialist - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Slovak Technical Support Specialist to join our remote team in Greece. This position is excellent for individuals who enjoy problem-solving and providing exceptional customer service in the tech space. As a Technical Support Specialist, you will assist Slovak-speaking customers in resolving technical issues related to our products and services, ensuring a smooth and positive experience for them.


Key Responsibilities

  • Provide high-quality technical support to Slovak-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot technical problems efficiently and effectively.
  • Guide customers through step-by-step solutions and empower them to understand our products better.
  • Document customer interactions and technical issues accurately using the CRM system.
  • Collaborate with technical teams to escalate unresolved issues and contribute to product improvement.
  • Stay updated on product features, technical updates, and best practices within the industry.

Requirements

Job Skills

View the job post & apply
Login/Signup

Slovak Customer Support Representative | E-commerce - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a proactive Slovak Customer Support Representative specializing in E-commerce to join our dedicated team in Athens. If you are passionate about customer service and have a strong command of the Slovak language, this is an excellent opportunity to provide exceptional support to our Slovak-speaking customers and enhance their online shopping experience.


Key Responsibilities

  • Provide exceptional customer support to Slovak-speaking customers through various channels such as phone, email, and live chat.
  • Assist customers with inquiries regarding products, order status, and account management.
  • Efficiently resolve customer complaints and seek to exceed their expectations.
  • Maintain accurate records of customer interactions and provide valuable feedback to improve services.
  • Collaborate with internal teams to manage and resolve complex customer issues.
  • Keep updated on product knowledge, promotions, and changes in policies to furnish customers with accurate information.

Requirements

Job Skills

View the job post & apply
Login/Signup

Romanian Customer Support - Travel Consultant - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Romanian Customer Support Travel Consultant to join our team in the vibrant city of Athens. In this role, you will assist Romanian-speaking clients in planning and booking their travel experiences, delivering exceptional customer service and travel solutions tailored to their needs.


Key Responsibilities

  • Provide outstanding customer support to Romanian-speaking clients via phone, email, and chat, addressing their travel inquiries and booking needs.
  • Offer expert advice on travel options, including destinations, accommodations, and travel packages.
  • Create customized travel itineraries based on clients’ preferences and requirements to enhance their travel experience.
  • Handle customer complaints or issues effectively, ensuring a positive resolution and high customer satisfaction.
  • Document all customer interactions accurately in the CRM system to track inquiries and follow-ups.
  • Stay informed about travel trends, new offerings, and best practices to provide informed recommendations to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Romanian Customer Support - Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.


Key Responsibilities

  • Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
  • Respond to inquiries regarding products, services, and policies with clarity and professionalism.
  • Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
  • Document all customer interactions accurately in our CRM system for ongoing improvements.
  • Collaborate with team members to deliver comprehensive solutions and enhance service quality.
  • Stay informed about company offerings, product updates, and industry trends to provide informed support.

Requirements

Job Skills

View the job post & apply
Login/Signup

Portuguese Customer Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a talented Portuguese Customer Support Specialist to join our team in Athens. This position is perfect for individuals who are fluent in Portuguese and have a passion for helping customers. In this role, you will be the first point of contact for our Portuguese-speaking clients, ensuring that their needs are met and their questions are answered.


Key Responsibilities

  • Provide excellent customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with inquiries, troubleshooting, and account management.
  • Document customer interactions and follow up when necessary to ensure client satisfaction.
  • Collaborate with internal teams to resolve more complex customer issues.
  • Stay knowledgeable about products and services to provide accurate and helpful information.
  • Participate in training sessions to improve service skills and product knowledge.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Customer Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a motivated Polish Customer Support Specialist to join our dedicated team in Athens. This position is tailored for individuals who are fluent in Polish and have a genuine passion for assisting customers in resolving their inquiries. As a key member of our support team, you will be responsible for providing outstanding service to our Polish-speaking clients.


Key Responsibilities

  • Offer exceptional customer support to Polish-speaking clients through phone, email, and chat.
  • Assist customers with inquiries, product information, and troubleshooting issues.
  • Document customer interactions accurately and follow up on pending matters.
  • Coordinate with internal teams to escalate and resolve more complex inquiries efficiently.
  • Stay informed about products and services to ensure accurate information is relayed to customers.
  • Engage in training programs to enhance skills and knowledge.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Customer Support - Travel Agent - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a committed Polish Customer Support Travel Agent to join our dynamic team in Athens. In this role, you will provide exceptional support to our Polish-speaking clients, helping them plan, book, and enjoy their travel experiences to the fullest.


Key Responsibilities

  • Deliver top-notch customer support to Polish-speaking clients through various communication channels, including phone, email, and chat.
  • Assist clients with inquiries about travel arrangements, destinations, and our range of services.
  • Create personalized travel itineraries that meet clients’ tastes, preferences, and budgets.
  • Efficiently handle customer complaints and issues, ensuring resolutions that promote customer satisfaction.
  • Maintain accurate records of client interactions in our CRM system for effective follow-ups and service improvements.
  • Stay updated on travel industry trends, destination highlights, and best practices to provide well-informed advice to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Customer Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a motivated Polish Customer Consultant to join our team in a remote position based in Greece. In this role, you will provide outstanding support to our Polish-speaking customers, assisting them with inquiries and ensuring their satisfaction with our services. If you enjoy helping others and are looking for a flexible work opportunity, we want to hear from you!


Key Responsibilities

  • Deliver excellent customer support to Polish-speaking clients via various channels such as phone, email, and live chat.
  • Assist customers with inquiries regarding products, services, and account management.
  • Effectively resolve customer issues while maintaining a high standard of service.
  • Document customer interactions to track issues and identify common trends.
  • Coordinate with internal teams to ensure timely and efficient issue resolution.
  • Stay up-to-date with product knowledge and service changes to enhance customer interactions.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Customer Care Specialist | Sportswear Industry - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a motivated Polish Customer Care Specialist to join our dynamic team in Athens. If you have a passion for sportswear and love helping customers, this is the perfect opportunity for you! In this role, you will be responsible for providing exceptional support to our Polish-speaking customers, ensuring their inquiries and concerns are addressed professionally and promptly.


Key Responsibilities

  • Deliver outstanding customer service in Polish via phone, email, and social media.
  • Assist customers with inquiries related to products, orders, and account management within the sportswear sector.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Troubleshoot and resolve customer issues efficiently, ensuring a high level of customer satisfaction.
  • Collaborate with internal departments to enhance customer experience and address ongoing concerns.
  • Stay updated on product lines, features, and promotions to provide customers with accurate information.

Requirements

Job Skills

View the job post & apply
Login/Signup

Norwegian Customer Support Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is looking for an enthusiastic Norwegian Customer Support Consultant to join our team in a remote position based in Greece. This role offers the opportunity to provide top-quality service to Norwegian-speaking customers, helping them with inquiries and solutions that enhance their experience. If you are passionate about customer service and wish to work in a flexible environment, we would love to hear from you!


Key Responsibilities

  • Provide exceptional customer support to Norwegian-speaking clients via phone, email, and live chat.
  • Assist customers with a variety of inquiries ranging from product information to issue resolution.
  • Handle customer complaints with professionalism and a focus on satisfactory resolution.
  • Document customer interactions to support team performance and identify trends.
  • Collaborate with internal teams to resolve complex issues and improve our service offerings.
  • Keep up-to-date with product knowledge and policies to effectively support customers.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to customer support

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact