Join Our Team!

Are you a Dutch speaker looking for an exciting opportunity in customer service? At Mercier Consultancy MD, we are thrilled to offer a unique position as a Customer Representative (Dutch-speaking) for a digital wallet.

This role provides an opportunity to work in Greece, immersing yourself in a vibrant culture while supporting our clients in the digital finance sector.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients using our digital wallet services, ensuring their inquiries are resolved efficiently and effectively.
• Communicate through various channels such as phone, email, and chat.
• Familiarize yourself with our digital wallet platform to assist customers with their needs.
• Collaborate with team members to ensure timely and accurate responses to customer requests.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong customer service skills and the ability to problem-solve effectively.
• Willingness to learn about digital wallet services and related technologies.
• Self-motivated, adaptable, and capable of thriving in a remote work environment.
• Open to working in Greece and adapting to a multicultural setting!

Benefits

Mercier Consultancy MD is offering an exciting opportunity for a Dutch Speaking Sales Representative, with relocation to Sofia, Bulgaria. This role is designed for ambitious individuals who are fluent in Dutch and are eager to explore a new career in a vibrant international city. As a key member of our sales team, you will engage with clients to promote innovative products and services, effectively driving sales and contributing to business growth.

Key Responsibilities

• Proactively identify and engage potential clients through various sales channels including phone calls, emails, and in-person meetings.
• Deliver engaging presentations that clearly convey the benefits of our client's offerings.
• Achieve and exceed individual sales targets and contribute to the overall success of the sales team.
• Monitor market trends and competitor activity to refine sales techniques.
• Collaborate with other departments, such as marketing and customer support, to enhance customer experience.
• Participate in training programs to advance your skills and product knowledge.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Sales Representative with an exciting opportunity for relocation to Sofia, Bulgaria. We are seeking driven and customer-focused individuals who are proficient in Dutch and eager to excel in a vibrant new environment. In this role, you will be responsible for building relationships and driving sales of our client’s premium products and services in the market.

Key Responsibilities

• Establish strong connections with potential clients through effective sales techniques, including phone calls, emails, and in-person meetings.
• Present and educate customers about the benefits of our client’s offerings, tailoring your approach to meet individual needs.
• Meet and exceed assigned sales targets, actively contributing to the team’s overall success.
• Monitor market trends and competitor behavior to adapt and enhance your sales strategies.
• Collaborate with marketing and customer support teams to ensure customer satisfaction and promote client retention.
• Engage in ongoing training sessions to improve product knowledge and sales skills.

Requirements

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity for relocation? At Mercier Consultancy MD, we are excited to invite a dedicated and proactive Dutch Speaking Customer Representative to join our team in Sofia.

This position provides a fantastic opportunity to work in a dynamic environment while helping our clients reach their goals through exceptional customer service.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, addressing inquiries with efficiency and professionalism.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with client systems in order to provide accurate and timely assistance.
• Collaborate with team members to ensure the smooth resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new technologies and adapt to new workflows.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Sofia for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria.

This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism.
• Communicate effectively through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote and in-office work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Sofia, Bulgaria for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and ready for a new adventure? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team in Sofia.

This position offers the unique opportunity to relocate to Sofia, where you will experience a rich culture and contribute to delivering exceptional customer service.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and accuracy.
• Communicate through various channels, including phone, email, and chat.
• Become familiar with our client systems to deliver top-notch service.
• Collaborate with a dynamic team to ensure timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Excellent interpersonal and communication skills, with a strong focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and systems.
• Self-motivated, proactive, and able to work well in a fast-paced environment.
• Open to relocating to Sofia for this exciting opportunity!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: