Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.

Responsibilities

• Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
• Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
• Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
• Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
• Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
• Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
• Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
• Collaborate with internal teams to address more complex customer issues as needed.
• Stay informed about company promotions, policies, and services to offer accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speaking individuals in Bulgaria, complete with a fully paid relocation package! This position is perfect for those looking to broaden their horizons and take on new challenges in a vibrant work environment. As part of our team, you will have the chance to utilize your language skills while contributing to our commitment to delivering exceptional service.

Key Responsibilities

• Provide support and assistance in Polish to clients through various communication channels such as phone, email, and chat.
• Manage customer inquiries, ensuring a high level of service and satisfaction.
• Document interactions accurately in our CRM system for tracking and follow-up.
• Collaborate with team members to enhance service offerings and client experiences.
• Stay informed about company products, services, and policies to provide accurate information to clients.
• Participate in training to continuously improve product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction.

Key Responsibilities

• Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat.
• Respond accurately to inquiries regarding products, services, and company policies in a timely manner.
• Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction.
• Maintain meticulous records of customer interactions and resolutions in our CRM system.
• Collaborate with different departments to facilitate effective solutions to client needs.
• Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support.

Requirements

Are you ready for a new adventure? Mercier Consultancy MD is on the lookout for enthusiastic individuals to join our team as Polish Speaking Customer Support Representatives! Not only will you provide support to our valued clients, but we also offer paid relocation to the beautiful city of Sofia, Bulgaria!

As a member of our team, you'll be at the heart of our customer relations, assisting Polish-speaking clients with their inquiries and ensuring they have a fantastic experience with our services. Join us and become a vital part of a growing, innovative company!

Key Responsibilities

• Deliver exceptional customer support to Polish-speaking clients via phone, email, and chat.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer issues efficiently, ensuring their satisfaction and loyalty.
• Document customer interactions meticulously to help improve our services.
• Collaborate with various departments to provide the best solutions for our clients.
• Stay up-to-date with our product offerings and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Assist German-speaking customers through various channels, including phone, email, and live chat.
• Support clients with their booking processes, modifications, and cancellations.
• Troubleshoot any issues related to reservations and provide timely and effective solutions.
• Document customer interactions and feedback in the company’s CRM system for quality assurance.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.

Responsibilities

• Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
• Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
• Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
• Document and track customer interactions in the company’s CRM system for reference and quality assurance.
• Collaborate with teams across the organization to resolve complex customer issues effectively.
• Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Finnish Speaking professionals in Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are looking to advance their careers while experiencing the vibrant culture and beautiful landscapes of Bulgaria. As part of our team, you will engage in a variety of roles that leverage your language skills and provide valuable support to our clients.

Key Responsibilities

• Deliver high-quality customer service and support in Finnish across multiple communication channels.
• Assist clients with inquiries, providing accurate information and solutions to meet their needs.
• Document interactions and feedback within our CRM system to enhance service delivery.
• Collaborate with team members to improve processes and share best practices.
• Participate in training and development programs to continuously enhance your skills.
• Adapting to and contributing to a multicultural team environment, fostering collaboration and inclusivity.

Requirements

Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you're passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you.

Key Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Work closely with various teams to enhance customer service delivery and ensure customer satisfaction.
• Document and track customer interactions and feedback accurately in our CRM system.
• Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience.
• Stay updated on product knowledge and company policies to provide customers with accurate information.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Czech Speaking Gaming Support Specialist! We are offering a fantastic opportunity to work remotely with the added benefit of paid relocation to the trendy city of Sofia, Bulgaria. If you are an avid gamer and love helping others navigate their gaming adventures, this is the perfect role for you!

Key Responsibilities

• Deliver exceptional customer service in Czech through email only.
• Assist customers with inquiries about games, account issues, and technical problems.
• Identify and troubleshoot any issues to enhance the gaming experience for our users.
• Keep detailed records of customer interactions and feedback to contribute to service improvements.
• Work closely with game development teams to communicate player insights and enhance gameplay.
• Stay informed about the latest gaming trends and updates to provide informed support.

Requirements