Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to announce multiple Czech Speaking job opportunities in Greece! We are offering a fully paid relocation package for candidates eager to immerse themselves in a new culture while leveraging their language skills in a dynamic work environment. As part of our team, you will engage with Czech-speaking clients across various roles, providing excellent customer service and support in a thriving industry.

Key Responsibilities

• Communicate effectively in Czech with clients through various channels including phone, email, and live chat.
• Address customer inquiries, providing information and solutions to enhance their experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with team members to ensure a seamless service delivery and customer satisfaction.
• Assist with administrative tasks and reporting as required to support operational efficiency.
• Stay updated on products/services and industry changes to better assist clients.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for Czech speakers looking to work in Greece! We are looking for motivated individuals to join our team, and we provide a fully paid relocation package to make your transition smooth and easy. This position allows you to work in a vibrant environment outside of your home country while immersing yourself in Greek culture.

Key Responsibilities

• Provide excellent customer service in Czech across various communication channels, including phone, email, and live chat.
• Assist clients with their inquiries, keeping them informed about our products and services.
• Document customer interactions accurately to ensure an organized follow-up process.
• Resolve customer complaints and issues professionally, striving for prompt and effective solutions.
• Collaborate with team members to continuously improve processes and enhance customer satisfaction.
• Stay informed about industry trends and product updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Swedish Customer Service Agent at a leading fashion website. This role provides the unique chance to work in beautiful Greece while assisting Swedish-speaking customers in navigating their online shopping experience.

Responsibilities

• Provide outstanding support to Swedish-speaking customers via phone, email, and chat regarding their inquiries about fashion products and services.
• Assist customers with order placements, returns, and exchanges while ensuring a smooth shopping experience.
• Troubleshoot and resolve customer complaints in a professional and timely manner.
• Document all customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to improve service processes and enhance overall customer satisfaction.
• Stay updated on fashion trends, product offerings, and promotions to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer Slovak Speaking Jobs in Greece with a fully paid relocation package! We are looking for enthusiastic individuals who are fluent in Slovak and are eager to embark on an adventure in one of the most beautiful countries in Europe. This opportunity allows you to work in a vibrant environment while enjoying the rich culture and lifestyle that Greece has to offer.

Key Responsibilities

• Provide exceptional customer service and support to Slovak-speaking clients through various channels, including phone, email, and online chat.
• Assist customers with inquiries, concerns, and product information, ensuring a seamless experience.
• Document customer interactions in our CRM system to maintain accurate records.
• Troubleshoot issues and provide timely solutions to enhance customer satisfaction.
• Collaborate with team members and other departments to improve service processes and address customer feedback.
• Stay informed about product updates and company policies to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Norwegian speakers seeking employment in Greece. Join us for a range of positions that not only promise rewarding career paths but also provide fully paid relocation to Greece. This is a chance to immerse yourself in a vibrant culture while building your professional life in a beautiful Mediterranean setting.

Key Responsibilities

• Engage in various roles tailored to your skills, including customer support, sales, marketing, and more.
• Utilize your fluency in Norwegian to communicate effectively with clients and teams.
• Contribute to team projects that support company growth and enhance customer satisfaction.
• Participate in training programs to develop your professional skills and knowledge.
• Foster a positive work environment through collaboration and effective communication.

Requirements

Are you a German speaker looking for exciting job opportunities in Greece? Mercier Consultancy MD is thrilled to offer various positions that come with a fully paid relocation package to help you make the move! Our company is committed to finding dedicated professionals who are passionate about customer service and eager to work within a dynamic team. This is an excellent chance to start a new adventure in Greece while advancing your career.

Key Responsibilities

• Provide exceptional customer service in German across various channels (phone, email, and live chat).
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions in our CRM system for proper tracking and follow-up.
• Troubleshoot and resolve customer issues promptly and efficiently, ensuring customer satisfaction.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay updated on product offerings, services, and relevant market trends.

Requirements

Join Mercier Consultancy MD as a German Customer Support Representative for the leading booking site, where you will have the flexibility of working remotely from beautiful Greece. This position is perfect for individuals who are enthusiastic about helping customers and are looking for an opportunity to work in a dynamic online environment.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries related to bookings, services, and platform usage.
• Handle customer complaints and issues efficiently, aiming for resolution and customer satisfaction.
• Document customer interactions accurately in our CRM system for tracking and quality assurance.
• Work closely with cross-functional teams to ensure seamless service delivery and enhance customer experience.
• Stay updated on product offerings and booking trends to provide informed support and recommendations.

Requirements